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Overview of Chan-Kah Resort Village Convention Center & Maya Spa

Photo gallery

Featured Image
Outdoor pool, free cabanas, pool umbrellas
Terrace/Patio
Terrace/Patio
Flat-screen TV

4.3/5 Excellent

Guests rated this property 4.4/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Parking included
  • Air Conditioning
  • Spa
  • Restaurant

Cleaning and safety practices

  • Cleaned with disinfectant
  • 72-hour vacancy between guest room stays
  • Hand sanitizer provided

Explore the area

    Popular LocationAluxes Eco Park15 min walk
    Popular LocationMuseo de Sitio Palenque4 min drive
    Popular LocationPalenque Archaeological Zone7 min drive
    AirportPalenque, Chiapas (PQM-Palenque Intl.)15 min drive

Choose dates to view prices

  • Junior Suite

    4.6/5 guest room rating

    Room amenities

    • Sleeps 4
    • 2 Double Beds OR 1 Double Bed
    More detailsJunior Suite

About this area

Palenque

Chan-Kah Resort Village Convention Center & Maya Spa is located in Palenque. Palenque Archaeological Zone is a local landmark, and the area's natural beauty can be seen at Palenque National Park and Aluxes Eco Park.
Visit our Palenque travel guide
Popular Location

What's nearby

  • Palenque National Park - 14 min walk
  • Aluxes Eco Park - 15 min walk
  • Museo de Sitio Palenque - 4 min drive
  • Palenque Archaeological Zone - 7 min drive
  • Misol-Ha Waterfalls - 17 min drive

Getting around

  • AirportPalenque, Chiapas (PQM-Palenque Intl.) - 15 min drive

Restaurants

  • Lum — 1 min walk
  • Ya’x — 1 min walk
  • Don Mucho's — 16 min walk
  • Chely's — 16 min walk
  • La Selva — 5 min drive

About this property

Chan-Kah Resort Village Convention Center & Maya Spa

Family-friendly hotel with full-service spa and restaurant
This hotel features a full-service spa, a restaurant, and an outdoor pool. Free WiFi in public areas and free self parking are also provided. Additionally, a bar/lounge, a poolside bar, and a 24-hour business center are onsite. All 80 rooms offer free wired Internet, balconies or patios, and flat-screen TVs with cable channels. Guests will also find living rooms, private yards, and room service.
Chan-Kah Resort Village Convention Center & Maya Spa offers 80 air-conditioned accommodations, which are accessible via exterior corridors and feature laptop-compatible safes and designer toiletries. Rooms open to balconies or patios. Accommodations offer separate living rooms. Beds feature premium bedding. Flat-screen televisions come with cable channels.

Bathrooms include showers with rainfall showerheads, and hair dryers. This Palenque hotel provides complimentary wired Internet access. A nightly turndown service is provided and housekeeping is offered daily.

An outdoor pool and a children's pool are on site.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the hotel's full-service spa, SPA Y TEMAZCAL CHAN-KAH. Services include facials, body wraps, body scrubs, and body treatments. The spa is equipped with a mud bath and a steam room.

The spa is open select days. Guests under 15 years old are not allowed in the spa.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter

Social distancing

Protective shields in place at main contact areas
Guest rooms kept vacant for 72 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Hand sanitizer provided
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free wired Internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking

Food and drink

  • Cooked-to-order breakfast available for a fee daily 7 AM–11 AM: MXN 180-225 for adults and MXN 90-150 for children
  • 1 restaurant
  • 1 poolside bar and 1 bar
  • Room service available

Things to do

  • Arcade/game room
  • Children's pool
  • Full-service spa
  • Outdoor pool
  • Playground

Family friendly

  • Arcade/game room
  • Children's pool
  • Cribs/infant beds (surcharge)
  • Dry cleaning service
  • Free children's club
  • Laundry facilities
  • Outdoor pool
  • Playground
  • Rollaway/extra beds (surcharge)
  • Separate living room

Conveniences

  • Ballroom
  • Front-desk safe
  • Gift shop/newsstand
  • No elevators
  • Reception hall

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Dry cleaning service
  • Laundry facilities
  • Luggage storage
  • Porter/bellhop
  • Tour/ticket assistance
  • Turndown service
  • Wedding services

Languages spoken

  • English
  • Spanish

Business services

  • 24-hour business center
  • 1 meeting room
  • Computer station
  • Conference center (12 square feet of space)

Outdoors

  • Free pool cabanas
  • Garden
  • Pool umbrellas
  • Terrace

Spa

  • Body scrubs
  • Body treatments
  • Body wraps
  • Facials
  • Massages
  • Mud bath
  • Spa open select days
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom
  • Braille signage
  • Grab bar near toilet
  • In-room accessibility
  • Roll-in shower

More

  • Designated smoking areas (fines apply)
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning
  • Ceiling fan
  • Cribs/infant beds (surcharge)
  • Premium bedding
  • Rollaway/extra beds (surcharge)

Bathroom

  • Designer toiletries
  • Hair dryer
  • Rainfall showerhead
  • Shower

Entertainment

  • Cable channels
  • Flat-screen TV

Outdoor space

  • Balcony or patio
  • Yard

More

  • Access via exterior corridors
  • Connecting rooms available
  • Laptop-compatible safe
  • Phone
  • Separate living room
  • Turndown service

Policies

Check-in

Check-in from 3 PM - midnight
Late check-in subject to availability
Express check-in
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for MXN 300.00 per night
Cribs (infant beds) are available for MXN 300.00 per night

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property:

The charges below are included in your overall room price:

  • Christmas Eve gala dinner fee

We have included all charges provided to us by the property. However, charges can vary, for example, based on length of stay or the room you book.

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Breakfast fee: between MXN 180 and MXN 225 for adults, MXN 90 and MXN 150 for children (approximately)
  • Crib (infant bed) fee: MXN 300.00 per night
  • Rollaway bed fee: MXN 300.00 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
A fee for a mandatory Christmas Eve gala dinner is included in the total price displayed for stays on 24 December
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
No pets and no service animals are allowed at this property
Guests under 15 years old are not allowed in the spa

Property is also known as

Chan-Kah
Chan-Kah Resort
Chan-Kah Resort Village
Chan-Kah Resort Village Palenque
Chan-Kah Village
Chan-Kah Village Palenque
Chan Kah Hotel Palenque
Chan Kah Hotel Village
Chan-Kah Resort Village Hotel Palenque
Chan-Kah Resort Village Convention Center Maya Spa Palenque
Chan-Kah Resort Village Convention Center Maya Spa
Chan-Kah Village Convention Center Maya Spa Palenque
Hotel Chan-Kah Resort Village Convention Center & Maya Spa
Chan-Kah Resort Village Convention Center & Maya Spa Palenque
Chan Kah Resort Village
Chan-Kah Village Convention Center Maya Spa
Chan Kah Resort Village Convention Center Maya Spa
Chan-Kah Resort Village Convention Center & Maya Spa Hotel
Chan-Kah Resort Village Convention Center & Maya Spa Palenque

Frequently asked questions

Can I cancel my reservation for free at Chan-Kah Resort Village Convention Center & Maya Spa and receive a full refund?
Yes, Chan-Kah Resort Village Convention Center & Maya Spa offers free cancellation on select room rates, because flexibility matters! Please refer to Chan-Kah Resort Village Convention Center & Maya Spa cancellation policy on our site for more details about any exclusions or requirements.
Does Chan-Kah Resort Village Convention Center & Maya Spa have a pool?
Yes, this property has an outdoor pool and a children's pool.
Is Chan-Kah Resort Village Convention Center & Maya Spa pet-friendly?
No, pets are not allowed at this property.
How much is parking at Chan-Kah Resort Village Convention Center & Maya Spa?
Self parking is free at this property.
What time is check-in at Chan-Kah Resort Village Convention Center & Maya Spa?
Check-in is from 3 PM - midnight. Late check-in is available during limited hours.
What time is check-out at Chan-Kah Resort Village Convention Center & Maya Spa?
Check-out is at noon.
Where is Chan-Kah Resort Village Convention Center & Maya Spa located?
This family-friendly Palenque hotel is within a 15-minute walk of Palenque National Park and Aluxes Eco Park. Palenque Archaeological Zone and Museo de Sitio Palenque are also within 3 mi (5 km).
4.3
Excellent
5 - Excellent
220
4 - Good
161
3 - Okay
41
2 - Poor
7
1 - Terrible
5

4.4/5

Cleanliness

4.2/5

Staff & service

4.5/5

Amenities

4.3/5

Property conditions & facilities

4/5 Good

Traveled with family
Happy face iconLiked: Cleanliness, staff & service, amenities, property conditions & facilities
Very close to the archeological site. It took only a few minutes to drive there.
Stayed 2 nights in Feb 2020

3/5 Okay

Traveled with family
Happy face iconLiked: Amenities
I really enjoy the surroundings in the Resort. It was awesome! The staff, amenities and service was great. The only thing we did not like it's that we found Cockroaches.
Stayed 2 nights in Jan 2020

5/5 Excellent

Traveled with partner
Happy face iconLiked: Cleanliness, staff & service, amenities, property conditions & facilities
it's a wonderfull site with really open people and an excellent service thanks to ricardo
Stayed 3 nights in Jan 2020

5/5 Excellent

Traveled with family
Happy face iconLiked: Cleanliness, staff & service, amenities, property conditions & facilities
Chan-Kah has the feel of being in the jungle. The trees and shrubs are beautiful. The pool is clean and ample and the place is quiet and peaceful until the monkeys start to scream. That is exciting as well.
Stayed 3 nights in Jan 2020

5/5 Excellent

Happy face iconLiked: Cleanliness, staff & service, amenities, property conditions & facilities
I loved that the hotel was in the jungle. I heard howler monkeys from my room and could appreciate the jungle from the lovely pool. It was also very private.
Stayed 1 night in Jan 2020

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