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Get an overview of this hotelFamily-friendly hotel with full-service spa and restaurant

Location

This family-friendly Palenque hotel is within 3 mi (5 km) of Aluxes Eco Park and Pre-Hispanic City and National Park of Palenque. Misol-Ha Waterfalls is 6.6 mi (10.6 km) away.

Hotel Features

Along with a full-service spa, this hotel has a restaurant and an outdoor pool. Free WiFi in public areas and free self parking are also provided. Additionally, a bar/lounge, a poolside bar, and a 24-hour business center are onsite.

Room Amenities

All 80 rooms boast private pools and offer free WiFi and balconies or patios. Free wired Internet and living rooms are standard, as are flat-screen TVs with cable channels.

Hotel Amenities

Hotel Amenities

In addition to a full-service spa, Chan-Kah Resort Village features an outdoor pool and a children's pool. The hotel offers a restaurant. Guests can unwind with a drink at one of the hotel's bars, which include a poolside bar and a bar/lounge. A computer station is located on site and high-speed wireless Internet access is complimentary.

Business-related amenities at this 3.5-star property consist of a 24-hour business center and a meeting room. Event facilities measuring 12 square feet (1 square meters) include a conference center. This family-friendly hotel also offers spa services, a terrace, and tour/ticket assistance. Complimentary self parking is available on site.

Chan-Kah Resort Village has designated areas for smoking.

  • 24-hour front desk 
  • Arcade/game room 
  • Total number of rooms - 80 
  • Bar/lounge 
  • Breakfast available (surcharge) 
  • Dry cleaning/laundry service 
  • Express check-in 
  • Full-service spa 
  • Gift shops or newsstand 
  • Free WiFi 
  • Designated smoking areas 
  • Pool umbrellas 
  • Tours/ticket assistance 
  • Designated smoking areas (fines apply) 
  • Computer station 
  • Laundry facilities 
  • One meeting room 
  • Garden 
  • Terrace 
  • Poolside bar 
  • Porter/bellhop 
  • Luggage storage 
  • Restaurant 
  • Safe-deposit box at front desk 
  • Conference center 
  • 24-hour business center 
  • Conference space size (feet) - 12 
  • Conference space size (meters) - 1 
  • Number of meeting rooms - 6 
  • Free self parking 
  • Free pool cabanas 
  • Spa services on site 
  • Children's pool 
  • Outdoor pool 
  • Television in common areas 
  • Wedding services 

Family Friendly Amenities

  • Family Hotel  
  • Outdoor pool  
  • Children's pool  
  • Separate living room  
  • Free Wi-Fi  
  • Laundry facilities  
  • Arcade/game room  
  • Playground on site  

Internet

Available in all rooms: Free WiFi , Free wired high-speed Internet

Available in some public areas: Free WiFi

Parking

Free self parking

Room Amenities

  • Balcony or patio 
  • Ceiling fan 
  • Air conditioning 
  • Access via exterior corridors 
  • Phone 
  • Free bottled water 
  • Daily housekeeping 
  • Turndown service 
  • Private bathroom 
  • Rainfall showerhead 
  • Shower only 
  • In-room safe (laptop compatible) 
  • Cable TV service 
  • Flat-panel TV 
  • Free WiFi 
  • Free wired high-speed Internet 
  • Dial-up Internet access (surcharge) 
  • Private pool 
  • Separate living room 
  • Room service (limited hours) 
  • Cribs/infant beds (surcharge) 
  • Connecting/adjoining rooms available 
  • Rollaway/extra beds (surcharge) 
  • Yard 

Where to Eat

Full breakfasts are available for a surcharge and are served each morning between 7 AM and 11 AM.

Lum - This restaurant specializes in international cuisine.

Ya’x - Onsite bar.

Room service (during limited hours) is available.

Nearby Things to Do

An outdoor pool and a children's pool are on site.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Playground on site 

Spa Services

Guests can indulge in a pampering treatment at the hotel's full-service spa, SPA Y TEMAZCAL CHAN-KAH. Services include massages, facials, body wraps, and body scrubs. The spa is equipped with a mud bath and a steam room.

The spa is open select days. Children under 11 years old are not allowed in the spa without adult supervision. Guests under 15 years old are not allowed in the spa.

  • Steam room in spa 
  • Minimum age to access spa is 15 
  • Body wraps 
  • Body scrubs 
  • Mud bath in spa 
  • Massages 
  • Body treatments 
  • Facial treatments 

Accessibility

To make special requests for accessibility needs, please note them at check-out when you book your room.

  • Accessible bathroom 
  • In-room accessibility 
  • Roll-in shower 

Hotel Policies

Check-in

Check-in time starts at 3 PM

Check-out

Check-out time is noon

Payment types

Pets

  • Pets not allowed

You need to know

Extra-person charges may apply and vary depending on hotel policy.

Government-issued photo identification and a credit card or cash deposit are required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.

Fees

The charges below are included in your overall room price:
  • Christmas Eve gala dinner fee
We have included all charges provided to us by the property. However, charges can vary, for example, based on length of stay or the room you book.

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.
  • Breakfast fee: between MXN 151 and MXN 157 per person (approximately)
  • Crib (infant bed) fee: MXN 175.00 per night
  • Rollaway bed fee: MXN 200 per night
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Hotel Name

  • Chan-Kah
  • Chan-Kah Resort
  • Chan-Kah Resort Village
  • Chan-Kah Resort Village Palenque
  • Chan-Kah Village
  • Chan-Kah Village Palenque
  • Chan Kah Hotel Palenque
  • Chan Kah Hotel Village
  • Chan-Kah Resort Village Hotel Palenque

We should mention

Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation. A fee for a mandatory Christmas Eve gala dinner is included in the total price displayed for stays on 24 December. The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.


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