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Reviews

4.9 / 5Exceptional
22 reviews

Amenities

  • Pool
  • Free WiFi
  • Free Parking
  • Air Conditioning

Map

What's nearby

  • Popular Location
    Misol-Ha Waterfalls
    8 min drive
  • Popular Location
    El Panchán
    14 min drive
  • Popular Location
    Museo Del Textil
    15 min drive
  • Airport
    Palenque, Chiapas (PQM-Palenque Intl.)
    16 min drive

Choose dates to view prices

Book online or call:

1-800-238-0767
  • Family Cabin, Multiple Beds

    Room Amenities

    • Sleeps 5
    • 1 Double Bed and 2 Twin Beds
    More details
  • Deluxe Cabin, 1 King Bed

    Room Amenities

    • Sleeps 2
    • 1 King Bed
    More details

About this area

Palenque

Winíka Alterra is located in Palenque. Pre-Hispanic City and National Park of Palenque is a local landmark, and the area's natural beauty can be seen at Misol-Ha Waterfalls and Aluxes Eco Park.

Popular Location

What's nearby

  • Misol-Ha Waterfalls - 8 min drive
  • Aluxes Eco Park - 13 min drive
  • El Panchán - 14 min drive
  • Museo Del Textil - 15 min drive
  • Museo de Sitio Palenque - 18 min drive

Getting around

  • Villahermosa, Tabasco (VSA-Carlos Rovirosa Perez Intl.) - 124 min drive

Restaurants

  • Winíka – Pool-view fine-dining restaurant with a bar offering Mexican cuisine. Serves breakfast, brunch, lunch, and dinner daily.

About this property

Winíka Alterra

Hotel in Palenque with free valet parking and restaurant
A restaurant, an outdoor pool, and a bar/lounge are available at this smoke-free hotel. Free WiFi in public areas and free valet parking are also provided. Other amenities include a poolside bar, concierge services, and laundry facilities. All 5 rooms provide furnished balconies, sitting areas, and room service. Free bottled water, showers, and desks are among the other amenities that guests will find.
Winíka Alterra offers 5 air-conditioned accommodations with complimentary bottled water. Rooms open to furnished balconies. Accommodations offer separate sitting areas and include desks. Bathrooms include showers and complimentary toiletries. Housekeeping is provided daily.
Recreational amenities at the hotel include an outdoor pool.

Property amenities

Internet

Available in some public areas: Free WiFi

Parking and transportation

Free self parking
Free valet parking
Roundtrip airport shuttle (surcharge)

Food and drink

Cooked-to-order breakfast available for a fee daily 7 AM–11:30 AM: MXN 85-155 per person
1 restaurant
1 poolside bar and 1 bar
Room service available

Things to do

Outdoor pool

Family friendly

Laundry facilities
Outdoor pool

Conveniences

Elevator

Guest services

24-hour front desk
Concierge services
Daily housekeeping
Laundry facilities
Luggage storage
Multilingual staff
Tour/ticket assistance
Wedding services

Languages spoken

English
Spanish

Outdoors

Garden
Pool sun loungers
Pool umbrellas
Terrace

Spa

Massages

More

Smoke-free property

Room amenities

Bedroom

Air conditioning (climate-controlled)

Bathroom

Free toiletries
Shower

Food and drink

Free bottled water

Outdoor space

Furnished balcony

More

Desk
Separate sitting area

Policies

Check-in

Check-in time starts at 2 PM

Check-out

Check-out before 1 PM

Pets

  • Pets not allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Property payment types

Mastercard
American Express
Visa

Important information

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Breakfast fee: between MXN 85 and MXN 155 per person (approximately)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy.
Government-issued photo identification and a credit card, debit card, or cash deposit are required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.

We should mention

Reservations are required for massage services. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.

Property is also known as

  • Winíka Alterra Hotel Palenque
  • Winíka Alterra Hotel
  • Winíka Alterra Palenque
  • Winíka Alterra Hotel
  • Winíka Alterra Palenque
  • Winíka Alterra Hotel Palenque

Frequently asked questions

4.9

Exceptional

5 - Excellent
19
4 - Good
3
3 - Okay
0
2 - Mediocre
0
1 - Poor
0
4.9
Cleanliness
4.8
Service and Staff
5.0
Amenities
4.8
Property condition

4/5 Good

  • Liked: Cleanliness, property conditions & facilities, room comfort

Stayed 3 nights in Jul 2019

5/5 Excellent

  • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Love it. Very quiet. Incredible view. Just perfect to relax

Stayed 3 nights in Jul 2019

5/5 Excellent

  • Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Very nice place off the beaten path. Very friendly staff: makes everything more enjoyable. Nice small pool with eco-friendly system.

Stayed 1 night in Jul 2018

4/5 Good

  • Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 2 nights in Dec 2017

5/5 Excellent

  • Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Palenque

Great hotel for an adventurous guest. This hotel is out in the hillside. There are no TVs in the room. You are somewhat Limited to staying there to eat as it's not very convenient to be traveling back-and-forth between the hotel and the main city. The people are very nice and the food is great although the service at the restaurant is little bit slow. The people are very nice and the food is great although the service at the restaurant is little bit slow. The one downside was that was a lot of ants that came into the room. The staff was helpful but this impacted our stay.

Stayed 1 night in Aug 2017

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