Ratings based on 70 Verified Reviews

3.9 out of 5
78% of guests recommend
4.2 Room cleanliness
4.3 Service & staff
4.1 Room comfort
3.9 Hotel condition
Expedia Verified Reviews
4 out of 5
Recommended
for Everyone
by A verified traveler from Anguilla

Good location, helpful staff, good rooms

Posted Nov 24, 2016
Pros: Good location, helpful staff, good rooms
Cons: The elevator service
Spent a week and had no negatives worth writing about
3 out of 5
by A verified traveler from Houston, United States of America

Hotel needs refreshing, a little long in the tooth

Posted Nov 8, 2016
Breakfast buffet cold, low water pressure, toilet had difficulty flushing Spacious room, friendly staff
4 out of 5
Recommended
for Everyone
by A verified traveler from US

3 NIGHT STAY

Posted Oct 26, 2016
The hotel was nice enough, but the room smelled musty. The pool and pool area were really nice. The exercise room also. Everyone was very friendly.
5 out of 5
Recommended
for Everyone
by A verified traveler from jamaica

Spacious rooms, very clean and close to shopping .

Posted Sep 25, 2016
Always stay there. Very courteous staff and helpful.
4 out of 5
by Michael from Toulouse

quality and comfort

Posted Aug 17, 2016 on Hotels
good stay, nice staff...
2 out of 5
by A verified traveler

Posted Jun 16, 2016
Pros: Crowne Plaza have a good standard.but not this one.
Location: O.K.Change room but no def.
Mouldy,Airconditioning sound like a truck,bath room fan ratling loud,flooring dirty.crowe
4 out of 5
by raymundo from Edison, NJ

Posted Jun 14, 2016 on Hotels
Good place Friendly staff Great valet parking free
5 out of 5
by ROBERT from wisconsin

Posted Feb 17, 2016 on Hotels
went to the city to check out the canal. visited the casco Antigua very interesting.
2 out of 5
by A verified traveler

Don't believe the pictures.

Posted Feb 8, 2016
The staff was pleasant and our room was clean, but this hotel is overdue for upgrading. The swimming pool area is not maintained and the pool itself is much smaller than the picture makes it appear. The biggest problem we had was the internet connection. It was unreliable and very, very slow. Extremely aggravating. The photo of the gym is misleading as well. The equipment is there, but the room is small and crowded and only one of the machines worked. Also, the food is the restaurant was overpriced and not very good. Overall, this is an acceptable hotel, but not nearly four or even three star quality.
3 out of 5
Recommended
for Everyone
by A verified traveler

Posted Feb 3, 2016
Pros: It has a very good location to the main points of the city and shopping centers
Cons: Customer service and customer advice
Location: Shopping
Overall the experience was good . Hotel near shopping centers , metro and buses , ideal for shopping and visit the city .