Panketal Vacations from $1,095

Our toilet wouldn’t flush. We informed staff, but they did nothing. Then we lost lights in our room. Staff actually said to me “ I don’t know what to do”. Room was nice, but old. Staff was friendly, but ultimately unhelpful. Probably wouldn’t stay here again.

We found this to be a lovely hotel and the Prinzlauer district and a good base for exploring Berlin. The room was luxurious and very comfortable. The included breakfast is excellent, although the wait staff were somewhat unfriendly. The staff at the front desk, however were very friendly and helpful. The hotel is 2 stops on the M2 tram from Alexanderplatz.

I love the property, everything was excellent

I had such an amazing stay at the Grand Hyatt Berlin. I didn’t use the pool, gym, or breakfast, but the room and service was phenomenal. Room was squeaky clean everyday, room was gorgeous, and the location was convenient and felt very safe. It was my first time in Germany and this hotel made my experience perfect. If there is anything to criticize, it would be the Vox restaurant. My fries came out cold and my water was over 10 euros. It would’ve been nice to know that my water would be more expensive than most other drink options and my side. Their crème brûlée and wine was amazing though. I wanted to go back just for those. I will be coming back here if I come back to Berlin :)

This is an excellent hotel. The rooms, staff and amenities are all First Rate. And the view from our room overlooking the Zoo was unbelievable. Who wakes up with Kangaroos running around just outside their window? Our only caution is it is a bit remote, far from public transit and walking through the pitch black Tiergarten at night is not an option.