2/10 糟糕
Sara
与配偶出行
2025 年 7 月 2 日
Had a terrible check out expirience...it started when they made us pay double the deposit. Upon checkout, they told ua the remote was missing (wenever had one) and that it would be 40$. Then the desk called manager and told ilus it would be the full depoait (100$). I offered for them to check our bags they said if we couldnt find remote we had to pay. I asked to speak to manager at least 5 times the worker refused. Then she said if i would put in my bank information into HER phone , if they found the remote, they would reimburse us. Of course i did not put my personal information into someones phone. Literally the worst customer service ive had at a hotel. Please read the bad reviews and believe them.
Sara
2025 年 6 月入住 5 晚