Verified
2/10 Terrible
RONALD
Jun 13, 2026
My stay at this hotel was extremely disappointing. The most serious issue was that my suitcase went missing while under the hotel's care. What made the situation even worse was the lack of urgency, accountability, and professionalism shown by the staff when I reported the problem.
Instead of actively helping to locate my belongings, I was met with vague answers, poor communication, and little genuine concern. Losing a guest's luggage is a serious matter, and the hotel's response only added to the frustration and stress of an already difficult situation.
A hotel should provide guests with security, peace of mind, and quality service. Unfortunately, this hotel failed on all three counts. The experience disrupted my trip and left me feeling that guest concerns were not taken seriously.
I would not recommend this hotel to anyone who values reliable service and the security of their personal belongings.
RONALD
Stayed 1 night in Jun 2026




































