Did not check-in but charged for whole 2 days
Posted Mar 24, 2017
I was always ready to check-in to the hotel. When we arrived at the hotel, and requested for early check-in. They took our passport xerox and other details and denied early check-in.
Since they asked to wait till 2:00PM from 10:30AM, I had no other choice, but to go for other hotels. In fact we had a overnight flight journey and exhausted, and not in a position to wait.
I didnt had internet to cancel the booking. Now hotel have charged the whole amount, even though we have not stayed there. This is not at all fair.
But now hotel people are lying that I went out of the hotel to get the cash and never returned back. And hotel is refusing to refund.
I can give my justification that hotel people are telling lie.
- When I have a credit card, why I need cash ?
- Thailand on-arrival visa has a rule that we need to carry 10000 THB CASH. And we need to show it the during port of entry if they ask.