“The room was in no position to be let out. The tv was not working. The locker was not working. It’s a booking for 3 people and they just had 2 towels in the room. After multiple requests they bring just one towel. The lack of attention to details is appalling.
This is not what is expected of the Taj. clearly people are not doing their job including the manager whose job it is to ensure everything is in order.”
“The check in was easy and the staff were helpful. The room and hotel was clean and modern with good facilities. The breakfast options were varied and suitable for all tastes. The hotel is by the main road into Amritsar. It was easy to get transport to go into town and see the sights of the Holy City.”
“This hotel is new, well-maintained, and exceeded our expectations.
Rooms
The room was a good size and, most importantly, very clean — something we truly appreciated, as it’s not always easy to find in India. We were working during our stay, and the internet connection was reliable.
Staff
The staff was amazing: friendly, attentive, and always ready to help. They really made us feel welcome and comfortable throughout our stay.
Food
Breakfast was excellent. It’s an Indian buffet, but we were……