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Reviews of Country Inn & Suites by Radisson, Peoria North, IL

2.5 out of 5
Country Inn & Suites by Radisson, Peoria North, IL
5309 W Landens Way, Peoria, IL

Reviews

8.2

Very Good

Rating 10 - Excellent. 400 out of 896 reviews" "
Rating 8 - Good. 289 out of 896 reviews" "
Rating 6 - Okay. 116 out of 896 reviews" "
Rating 4 - Poor. 60 out of 896 reviews" "
Rating 2 - Terrible. 31 out of 896 reviews" "

8.4/10

Cleanliness

8.8/10

Staff & service

8.0/10

Amenities

8.0/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

8/10 Good

Valerie

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2024

8/10 Good

Thomas C

Liked: Cleanliness, staff & service, property conditions & facilities
The breakfast was excellent!
Stayed 2 nights in Apr 2024

8/10 Good

Mary

Liked: Property conditions & facilities
needs bathroom remodels very noisy and lots of kids running thru lobby wet from swimming pool front desk had attitude as i booked thru expedia to get anything fixed you have to text with themi had to get new batteries for tv remote and it was not simple
Stayed 3 nights in Apr 2024

8/10 Good

Phil

Traveled with family
Liked: Cleanliness, staff & service, amenities
Friendly staff and clean property. Pool area needs updating.
Stayed 1 night in Apr 2024

10/10 Excellent

Rayette

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to Louisville Slugger Dome!
Stayed 2 nights in Apr 2024
Response from cd on Apr 8, 2024
Thank for the feedback!!!!

6/10 Okay

Shari

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Stayed 2 nights in Apr 2024

10/10 Excellent

Jan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Safe, quiet neighborhood. Close to Hrand Prairie Mall.
Stayed 1 night in Mar 2024
Response from cd on Mar 29, 2024
Thank you !

10/10 Excellent

Ryan

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We love staying at this hotel the front desk is always very helpful and accommodating. Great location shopping nearby easy parking pool was very clean hot tub was very relaxing.
Stayed 1 night in Mar 2024
Response from cd on Mar 26, 2024
Thank you ! for the feedback

6/10 Okay

Megan, Waterloo

Business traveler
Liked: Staff & service
When I arrived, the afternoon/evening staff members were so welcoming, fun and kind! Morning staff was NOT. The area seemed safe enough, I had no problems with this. Room cleanliness was good.
Stayed 1 night in Mar 2024
Response from cd on Mar 26, 2024
Thank you !

10/10 Excellent

Brett

Business traveler, Traveled with partner
Good stay at a good price. Pretty good breakfast. Pool and hot tub were clean. 👍
Stayed 1 night in Mar 2024
Response from cd on Mar 26, 2024
Thank you !

10/10 Excellent

Brian, ITASCA

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice
Stayed 1 night in Feb 2024
Response from cd on Mar 26, 2024
Thank you !

8/10 Good

Pasquale

Traveled with family
Liked: Staff & service, amenities, property conditions & facilities
Staff was terrific!!! Update the accommodations a bit and you get a little better ratings
Stayed 1 night in Feb 2024
Response from cd on Mar 26, 2024
Thank you !

10/10 Excellent

Annie

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly staff at front desk and breakfast. Clean room with comfy bed. Located near shopping and restaurants. Free homemade cookies in the evening.
Stayed 1 night in Feb 2024
Response from cd on Mar 26, 2024
Thank you !

8/10 Good

Annette

Liked: Cleanliness, staff & service, property conditions & facilities
Not as close to airport as we expected. The hotel itself was clean and comfortable.
Stayed 1 night in Jan 2024
Response from cd on Mar 26, 2024
Thank you !

10/10 Excellent

Nisma

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great value!
Stayed 1 night in Feb 2024
Response from cd on Mar 26, 2024
Thank you !

10/10 Excellent

Elijah

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2024
Response from cd on Mar 26, 2024
Thank you !

6/10 Okay

Amanda

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Needs major update
We will never stay at this hotel again. Its been maybe our 5 6 time staying Well this trip we realized how run down this hotel actually is. How awful!!!!!
Stayed 1 night in Feb 2024
Response from Nicole W. on Feb 9, 2024
Hi Amanda, I am so sorry to hear your most recent stay did not meet your expectations! If time allows, please give me a call so I can better understand what happened during your stay. That way we can make the improvements that are needed to make sure this doesn't happen again. Thank you

4/10 Poor

Michael, Louisville

Stayed 1 night in Feb 2024
Response from cd on Mar 26, 2024
I apologize for the inconvenience

10/10 Excellent

Felicia

Liked: Cleanliness, staff & service, property conditions & facilities
Quiet
Stayed 1 night in Dec 2023
Response from cd on Mar 26, 2024
Thank you !

10/10 Excellent

Tori

Stayed 1 night in Feb 2024
Response from cd on Mar 26, 2024
Thank you !

8/10 Good

Jarell

It was clean and ok
Stayed 1 night in Feb 2024
Response from cd on Mar 26, 2024
Thank you !

10/10 Excellent

Margie

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024
Response from cd on Mar 26, 2024
Thank you !

10/10 Excellent

Tyra

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I liked the fact that the pool and hot tub stayed open until midnight. Also the cleanliness of the hotel.
Stayed 2 nights in Jan 2024
Response from cd on Mar 26, 2024
Thank you ! for the feedback

8/10 Good

Ivan

Traveled with family
Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2024

8/10 Good

Jodi

Stayed 1 night in Jan 2024
Response from cd on Mar 26, 2024
Thank you !

6/10 Okay

Jeff

Traveled with family
Liked: Cleanliness
Disliked: Property conditions & facilities
Stayed 1 night in Jan 2024

6/10 Okay

Frank

Traveled with family
Liked: Cleanliness
It was fine. Pool was good, breakfast was ok. Only been to one place that "came back" to pre-covid breakfast level. The Comfort Inn in Chattanooga.
Stayed 1 night in Dec 2023

10/10 Excellent

Michelle

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2023

6/10 Okay

Heather

Traveled with family and small children
Stayed 1 night in Dec 2023

4/10 Poor

Britt

Traveled with family
Liked: Staff & service
Disliked: Cleanliness, amenities
The place was filthy and very noisy due to children and teenagers running around the hotel until 11pm. This was not the staffs fault and the one employee on duty was overwhelmed with everything (kids coming to the desk to ask for things every 5 minutes. Trashing the pool area, etc). The room itself was clean but shows its age... The breakfast was ok but it took forever. As the eggs and sausage were emptied, it would take 10-20 minutes for it to be refilled. Overall, I was unimpressed and wont stay here again.
Stayed 1 night in Dec 2023

6/10 Okay

CHARLES R.

Traveled with pets
Disliked: Property conditions & facilities
The location is convenient. but this hotel is really showing its age.
Stayed 2 nights in Dec 2023

8/10 Good

Carol

Liked: Cleanliness
Time for new carpets in rooms. Otherwise clean.
Stayed 1 night in Dec 2023

10/10 Excellent

Jonathan, St. Louis

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Dec 2023

10/10 Excellent

Jeff

Stayed 1 night in Dec 2023
Response from cd on Dec 20, 2023
Thank you for the feedback !

8/10 Good

Jack

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Birthdays
There were a few birthday parties going on in the pool area so it wasn’t as clean as I’m sure it normally is. It was a little noisy due to the birthday parties. But other than those things it was ok.
Stayed 1 night in Dec 2023
Response from cd on Dec 20, 2023
Thank you for the feedback !

8/10 Good

Teresa

Traveled with pets, Traveled with family
Liked: Staff & service
I like the indoor pool & powerful hot tub. Both are key at a good temperature to enjoy in the colder months Mattresses are in good condition. Firm
Stayed 2 nights in Nov 2023
Response from cd on Dec 20, 2023
Thank you for the feedback !

10/10 Excellent

Cathryn

Liked: Cleanliness, property conditions & facilities
Stayed 3 nights in Nov 2023
Response from cd on Dec 20, 2023
Thank you for the feedback !

2/10 Terrible

Paris

Traveled with family
Disliked: Staff & service, property conditions & facilities
The first room we had the handle on the door broke so they moved us into another room and it at only had one bed so I had to go back down and tell them it was only one bed so they moved us again the key never worked the whole time we was there I called down for more pillows and towels and had to go down and get them myself I would not recommend nobody to go to that hotel.
Stayed 2 nights in Nov 2023
Response from cd on Dec 20, 2023
Thank you for the feedback .

10/10 Excellent

Winston

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I have stayed at this hotel over a dozen times. It is always clean and comfortable. I recommend it.
Stayed 1 night in Nov 2023
Response from cd on Dec 20, 2023
Thank you for the feedback !

10/10 Excellent

Jeffrey

Stayed 1 night in Nov 2023
Response from cd on Dec 20, 2023
Thank you for the feedback !

6/10 Okay

Amanda

Traveled with partner, Traveled with family
Liked: Staff & service
The property has started to not be taking care of. The bed was very firm and by the third night my body was sore.
Stayed 3 nights in Nov 2023
Response from cd on Dec 20, 2023
Thank you for the feedback !

4/10 Poor

Jarell

Stayed 2 nights in Nov 2023
Response from cd on Dec 20, 2023
Thank you for the feedback .

2/10 Terrible

Kenneth

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Filthy. Poor service. 0/10 recommend for the price.
Stayed 1 night in Nov 2023
Response from cd on Nov 27, 2023
I apologize for the inconvenience. We appreciate the feedback .

10/10 Excellent

Michelle

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2023
Response from cd on Nov 27, 2023
Thank you for the feedback

6/10 Okay

Jasmine

Liked: Cleanliness, staff & service, room comfort
Disliked: Property conditions & facilities
Stayed 2 nights in Nov 2023
Response from cd on Nov 27, 2023
I apologize for the inconvenience. We appreciate the feedback .

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We enjoyed our stay very much. Very friendly staff, especially David who was in charge of the breakfast service. All very clean! I would stay again when in the area.
Stayed 4 nights in Nov 2023
Response from CD on Nov 27, 2023
Thank you for the feedback

2/10 Terrible

Alicia

Traveled with partner
Liked: Staff & service
Disliked: Cleanliness, amenities
We booked a suite. It was dirty and damaged. There was a hole in the ceiling that had been poorly patched. The bathroom was dirty and worn. The nightstand had a drawer that hung open because it would not close. And the fire alarm went off and woke us up. Terrible!
Stayed 1 night in Nov 2023
Response from cd on Nov 27, 2023
I apologize for the inconvenience. We appreciate the feedback .

2/10 Terrible

Chante

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service, room comfort
Stayed 1 night in Oct 2023
Response from cd on Nov 27, 2023
I apologize for the inconvenience. We appreciate the feedback .

2/10 Terrible

William

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Loud music
The staff and room was great. The other patrons were very rude. I had to check out because someone was blaring there car stereo so loud it shook the walls. I checked out after 30 minutes of this and went to another hotel.
Stayed 1 night in Oct 2023
Response from cd on Nov 27, 2023
I apologize for the inconvenience. We appreciate the feedback .

2/10 Terrible

ERIKA

Disliked: Property conditions & facilities
Stayed 1 night in Oct 2023
Response from cd on Nov 27, 2023
I apologize for the inconvenience. We appreciate the feedback .