Perspective West Tours

We had a great stay at the gresham, there was one slight issue with our Aircon which was sorted out really quickly by a member of staff. The room itself was good, it had a very large comfortable bed with great pillows not too hard not too soft but just right and we had a very comfortable night sleep. The only thing that let the stay down ever so slightly is the coffee at breakfast was awful, I'm not sure how the machine is confirgured but the beans were absolutly burnt and the coffee was really really bitter. Apart from that everything was delivered as expected

We got a basement apartment, not city view as the reservation stated. Not very clean, and the kitchen was missing items. The TV did not work, the oven did not work, and the stovetop did not work either. When this was pointed out to staff, I received no reply. It is centrally located in a beautiful location, but overall a disappointment.