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"The staff were friendly and helpful and waived the need for a deposit as we had to check out at 3.00 this morning. Clean and spacious room and plenty to do including the Norfolk Hotel's fantastic bar."

"Bed was super comfy. Great block out curtains. Clean, safe and convenient."

"I'm biased toward this property. Everytime I visit, the staff are friendly, everything is as arranged and the presentation is always good. I've got to pass through the area again later next month so I'll be staying there again for preference. "

"All the staff were wonderful. Thank you to everyone for looking after us "

"This hotel delivered a stay unlike many others by going beyond expectations in complimentary offers. Included was a welcome drink, all items in mini fridge and an amazing breakfast!! Automated floor to ceiling blinds added a fresh take on finishes which can be found throughout the room, the bath design finish was impressive... And finally I mention one of the best features I wish every hotel offered which was our floor had a water refill station offering both still and sparkling!! ❤️👏😊 "

"Fridge was not working so moved to another room with better sea views with no fuss. Would stay there again."

"Spacious room. Beautiful resort. Friendly staff."

"Amazing central location for freo with just a short walk to main attractions (markets, pubs, restaurants, prison, beach), and I liked the personalised touch with the writing in the bathroom mirror welcoming me onboard. Lovely staff as well :) Nothing amazing about the continental breakfast but would be good for non-aussies to try some vegemite (only lacking cheese). "

"Yes for clean room, staff very efficient with check in, mix up with our meal, our order was miss placed, checked with waiter, having waited 40 minutes, then another 20 odd minutes for our meal,for two!!"