Junior Suite | Terrace/patio
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Reviews of Castello Valenzino

Castello Valenzino
Strada Provinciale del Pantano, Umbertide, PG

Reviews

8.6

Excellent

Rating 10 - Excellent. 21 out of 35 reviews" "
Rating 8 - Good. 7 out of 35 reviews" "
Rating 6 - Okay. 5 out of 35 reviews" "
Rating 4 - Poor. 0 out of 35 reviews" "
Rating 2 - Terrible. 2 out of 35 reviews" "

8.2/10

Cleanliness

7.8/10

Staff & service

8.0/10

Property conditions & facilities

Reviews

10/10 Excellent

Petra

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
What fun to stay in a castle!
Castello Valenzino is a lovely place indeed. The stone walls of the room and the height of the ceiling truly remind you that you are staying in a castle! The service from Edi was very kind and the breakfast he brought to our room was very tasty. What made the breakfast even better was bringing it out to the terrace and eating it while taking is the view down the valley. Umbria is a spectacular place and when the sun is shining you can't help but feel good!
Stayed 1 night in Jun 2018

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stay here!
Castello Valenzino was incredible! Cozy and spacious rooms, genereous breakfast, great views. We were there in the winter, and there had been some reviews of it being cold inside the castle, but our room was very warm and comfortable. The place a small well-located for a holiday trip through the Perugia area. Staff was very nice. Highly recommended & would stay here again.
Stayed 1 night in Jan 2018
Response from La Direzione on Mar 20, 2018
Thank you so much for having stayed with us and for sharing with us your wonderful experience at the Castello Valenzino. I am very pleased that you enjoyed our breakfast service, our clean rooms and our magnificent view of the landscape. We hope to see you soon. Yours sincerely

10/10 Excellent

Maria E, miami

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We love the place, Amazing!!
It was great! Our suite was gorgeous the beauty of the design, the decoration and the view were perfect. The rooms were perfectly cleaned. The breakfast were delicious with a great service. The hotel have a great location in Umbria easy to drive araund. The hotel's description included air condition and the DON'T HAVE IT. The weather even in summer was fantastic but we always like to have it so you can close the windows keeping bugs and insects outside. The only problem that we had was,we arrived late at night and the person incharge was so mad at us since he told us that they haven waiting for us since 3:00pm , I argued that it was not written in the hotel's description that we got to checkin early or before any time as some hotel that especify the check in hours. We were coming from a long trip and we arrived later than we espected thinking that they would have 24 hours front desk service. So we started our stay with the left foot. The guy probably wanted to go home and was waiting just for us.In Europe some hotels have just one shift,morning to night and it's hard for them but it's not our fault.I asked to leave the key and we will figure it out but he did wait for us.He changed his acctitude pretty fast and give us the best service the rest of the days that we stayed there,we extended our stay so the beauty of the place and nature were amazing. The service was great! Defenitly we will come back and we really recomend this hotel!!

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Short stay in Unbria
Not close to a town, and room only had a fridge, so we had to go out for meals. Wifi was a bit intermittent. Staff were very friendly and helpful

6/10 Okay

Verena

Disliked: Staff & service
Locked out
Unfortunately the hotel was shut when we arrived. After phoning a number we were told someone would arrive in half an hour. Over an hour later a gardener let us in, not great in the middle of nowhere. I'm not sure how someone without Italian would have fared. There were dead insects in the room which was very cold. The wifi only worked near the reception (which was locked). The shower was very tired, but otherwise the hotel is beautiful and in a lovely location.

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely place fairly basic but near to the main roads. perfect for exploring the area.

6/10 Okay

Y&Q, Toronto, ON

Disliked: Cleanliness, property conditions & facilities
Remote location for getaway
This is a rustic experience if you want to get away from the crowds. You will need a car. The place is in a beautiful old castle. The kitchen is basic one like one in older homes, the noise of the road can be heard all day and you put up with bugs. But price is ok.

10/10 Excellent

Ricardo, Bettendorf, IA, USA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great castle in a remote location
Castle is in great shape. Service is excellent. Breakfast is included. Alex and Marcela made us feel welcomed. You need a car.

10/10 Excellent

ugur kurt, istanbul

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Our stay was very good. wife Works best ever
if you look for a quite and historic place to stay. I recomend this hotel. For family and couples ..good

8/10 Good

W.L., Singapore

Liked: Staff & service, property conditions & facilities, room comfort
A unique old property full of charm on a hill
We had a great time in Umbria and the hotel added to the experience. It is not a corporate-style hotel, so don't expect a phone in the room to call front desk. It is like being a guest in a friend's multi-unit old antique villa. The units are all unique and some have a kitchen. If you need anything, just ask the staff. Breakfast can be provided but one should know by now not to expect full American breakfasts in Italy. It's mostly croissants, jam, nutella and butter -- and good Italian coffee. It is on a hill with a view and yet it is not that far away from the expressway. There is the unexpected free WiFi.

10/10 Excellent

Verified traveler

Stayed 3 nights in Apr 2019

10/10 Excellent

Matteo

Liked: Staff & service, property conditions & facilities, room comfort
Il posto è fantastico. Ottimo il personale. Pessima la colazione. L'idromassaggio manda un odore tremendo. 8/10
Stayed 2 nights in May 2018

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2018
Response from La direzione on Apr 11, 2018
Grazie mille per aver soggiornato da noi e per aver condiviso con noi la vostra splendida esperienza al castello valenzino. Speriamo di rivedervi presto. Cordiali Saluti

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2017

8/10 Good

chiara

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Ottimo posto
Ottimo posto per potersi rilassare , personale gentile e molto disponibile ...
Stayed 2 nights in Oct 2017

8/10 Good

Francesco, Pisa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Splendida vacanza nel Castello Valenzino
La nostra esperienza presso il Castello Valenzino è stata più che buona. Siamo stati accolti con gentilezza ed il servizio è stato sempre eccellente. La colazione ci è stata servita in giardino sotto un piccolo gazebo; non eccessivamente ricca (io sono un amante delle colazioni a buffet) ma ci veniva sempre chiesto di riportare qualcosa. Pulizia molto buona. Il viaggio è stato fatto da me e mia moglie ma abbiamo già visionato un appartamento del castello per tornare in compagnia dei figli e degli zii.

10/10 Excellent

Erika

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Tra le verdi colline dell'Umbria
Struttura meravigliosa, immersa nel verde delle colline umbre. Ampi spazi per stare all'aperto, struttura molto bella e arredata in stile. Direi che è proprio come appare sul sito. La posizione permette di muoversi agevolmente verso i paesi vicini, ma anche di godersi il luogo in cui la struttura è collocata

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
sehr zu empfehlen
Von dort aus kommt man mit dem Auto gut nach Asissi.

10/10 Excellent

edu, rio de janeiro

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Castelo para a familia .
Estava um pouco frio mas foi uma excelente estada . Falta uma localização melhor pelo endereço . So consegui achar apos utilizar a rede 4g do telefone e entrar pelo site da expedia .(único ponto negativo).

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Posto autentico
Io e mia moglie abbiamo passato tre notti al castello durante il nostro recente soggiorno in Umbria. Ci siamo trovati benissimo: l'edificio è tenuto molto bene, è pulito e le camere sono molto ampie. La colazione viene servita ogni mattina in camera all'ora richiesta ed in base ad un'ampia scelta. La posizione del castello è inoltre ottimale per godere della pace e del relax di questa zona, ma anche per raggiungere comodamente in auto Gubbio, Assisi e Perugia. Insomma, un'ottima scoperta.

2/10 Terrible

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Da evitare!!!
Esperienza da dimenticare. Premetto che eravamo in viaggio con due bambini. Avevamo prenotato la suite Spello (quella con la torre), ed appena arrivati il proprietario ci ha chiesto di saldare il conto. Una volta entrati nell'appartamento ci siamo subito resi conto che il riscaldamento era spento, le finestre aperte (a novembre non faceva cosi caldo!!!!), i letti erano senza lenzuola e coperte. Avvisato il proprietario, e verificato con lui che niente era stato preparato, lo stesso si scusava dicendoci che era stato preparato un altro appartamento invece di quello che noi avevamo prenotato (piu' piccolo) e ci ha invitato a cambiare (senza però darci indietro la differenza di prezzo tra le due sistemazioni). Nell'altro appartamento ci siamo sistemati ed abbiamo verificato che le stoviglie erano sporche e la pulizia generale delle stanze lasciava a desiderare: una notte da dimenticare considerando anche che il riscaldamento si è spento ad un certo punto della sera, con il risultato che mia figlia si è ammalata e siamo dovuti rientrare a casa e rinunciare a continuare la nostra visita della zona. Inoltre nel momento in cui stavamo andando via dalla struttura il proprietario non appena ci ha visti uscire si è allontanato evitando accuratamente di salutarci: complimenti davvero per l'accoglienza!!!

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
siamo stati benissimo!!!!

10/10 Excellent

MAME, PARIS

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Séjour inoubliable dans belle vallée
Séjour dans un château authentique dans une vallée avec une vue digne d'un tableau. Personnel accueillant aux petits soins pour les invités. Petit déjeuner abondant, varié et délicieux. Un rêve...

10/10 Excellent

Stéphane, Lévis, Québec

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Une vie de château à petit prix!
Superbe endroit, peu cher beaucoup de services. Un peu difficile à trouver mais c'est un superbe endroit. Nous avons déjeuner à l'extérieur, c'était vraiment bien.

6/10 Okay

Hildegard, Kürten

Schloßerfahrung
Schöne Lage in den Bergen...aber es ist nicht immer jemand da,der Ihnen das Haupttor aufmacht.In so einer Burg ist es halt auch immer einwenig frischer (von den Temperaturen her).Zimmer waren großzügig und warm...Frühstücksraum eher frischer...leider gab es dort den schlechtesten Cappuccino aus unserem ganzen Urlaub,den jedoch eine sehr nette Dame servierte. Alles in Allem ein doch besonderer Aufenthalt

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
tranquillità assoluta
Tutto perfetto, unica pecca se ne vogliamo trovare una, alla sera non c'è erogazione di acqua calda che viene "riaperta" alle 8 del mattino.

8/10 Good

Cyrille, Paris

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
superbe endroit
un joli petit chateau en Ombrie dans un cadre sauvage, bien placé, un personnel adorable, a recommander.

10/10 Excellent

Verified traveler

Disliked: Property conditions & facilities

10/10 Excellent

eva, norrahammar

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lugnt och nära naturen
Trevlig personal god frukost man måste ha bil. 5 km till närmaste matställe i pierantonio. Bra väg till strand som ligger 25 km bort. Fint cyklaratt låna för två personer. Fina vandringsleder precis intill. Vi hade 35 grader varmt trots det är det skön temperatur inomhus.

10/10 Excellent

carla, padova , d

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Un castello da sogno
Il castello e l'appartamento in cui ho soggiornato sono molto belli , curati in ogni dettaglio . L'accoglienza del titolare e' stata cortesissima e preziosi i suoi consigli sulle escursioni nella campagna circostante , e nel ristorante per la cena. Immerso nel verde collinare , e' in posizione strategica per raggiungere le cittadine circostanti . Ho avuto un ottimo soggiorno e le suggestive stanze in cui ho soggiornato resteranno nella memoria. Unica pecca, la colazione servita e' un po' troppo essenziale. Pulizia ottima , cortesia , charme del luogo , parcheggio gratuito , sicuramente lo consiglio .

10/10 Excellent

Liloue, France

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Site exceptionnel
Excellent accueil, propreté et confort de la chambre, superbe petit dejeûner, vue magnifique, calme absolu.