Pervencheres Vacations from $1,654

Beautiful hotel, however staff need training in service and managing guests. The front desk called my room as a complaint was made about my children walking around by the guests below, at 10am. It is no one’s fault if floor boards creak and I think this is a reasonable time for people to walk around. I am not sure quite what the staff wanted us to do, other than be still. Disappointing service. Does not make this a ‘family-friendly’ hotel.

Great location and beautiful property. They seemed understaffed and the staff was stressed and out of breath and dismissive. I had two children in strollers and requested a bottom floor, they asked if there was another accommodation I would like even though they were fully booked. There was children’s bikes advertised as an amenity which they did not have available and the man seemed very confused when asked about it. I would stay here again for the convenience and size of the rooms, but without the expectation that I could rely on high quality service or children’s amenities.

Great location, great staff and food. WiFi did not reach room 7 at the end of the hotel so an additional Access Point needs to be installed or existing needs to be upgraded to one that has a greater range.

The room was excellent! Staff were very pleasant and the breakfast was lovely. Excellent location 👏

This was our favorite hotel during our 8 night trip to Europe. We stayed 2 nights. The staff couldn't have treated us any better. We mentioned a gluten allergy at checkin and they had multiple bread options available at breakfast. They were also helpful when we asked for recommendations. The hotel is well maintained and it was easy to walk to restaurants and shops.