Phantasea Tropical Botanical Garden Tours

Breakfast was ok. Room service sometimes forgot to bring clean towels and clean the room but overall was a pleasant experience. Staff is really friendly and helpful.

The Margaritaville staff were very helpful and courteous. The biggest negative is anything having to do with the sales pitch for the resort. From the time we checked in we were told we had to see the concierge to get the wristbands for our room. We were “herded” through and told tos att nd a 90 minute presentation in or see to receive discounts on excursions etc. We went to the sale meeting ( arrived early and were first there for 12 pm appt) we were last ones taken back and separated from our adult son for presentation. The was not a 90 minute video but a 2.5 hour sales pitch. When we explained to Marie why this would not work for my husband and I she went to get mookie (I think that was his name) he was rude, asking us in an accusatory tone if we weren’t told that this was a sales presentation, we knew that it was but just because you pitch doesn’t mean we are buying. We were also told that we would receive 3 days and 2 nights free (not sure when we find out about that). I doubt I would stay at a Wyndham resort knowing that I had to go through this again. I talked to some other people at the resort and they had similar experience. Wasted 2.5 hours of my valuable vacation time!

Water always dirty! Front desk to slow