Philmont Vacations from $606

The property was beautiful overall, but I encountered a staff member who was unfortunately very rude. Although I am 18 and booked through Expedia, the hotel policy requires guests to be 21. Expedia verified my age, and I didn’t encounter any issues until I arrived. I checked in and paid the remaining balance for my two-night stay, but was then confronted by a man who claimed there was an issue due to the age policy. He did not speak to me kindly, leaving me on edge for the remainder of my stay, fearing I would be evicted over a discrepancy with their Expedia listing. To make matters worse, the sauna was broken, and the breakfast was inadequate. Furthermore, checkout is at 11:00 AM or earlier; when I went to check out at 6:30 AM, there was no staff present, so I simply left my keys on the counter to get to work. As someone who works in customer service, I would never speak to a guest the way he spoke to me; if not for that interaction, I would have had a pleasant stay.

Loved the stay here as well as the friendly staff. Jamie who had helped us check in was very friendly, helpful and made us feel welcome. Location was very dog friendly. Our room was very clean, quiet and had a beautiful scene of nature. Nice place to choose for a quiet get away stay.