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Overview of Twinpalms Phuket

Photo gallery

Featured Image
Beach nearby, white sand, beach towels, beach bar
Beach nearby, white sand, beach towels, beach bar
Beach nearby, white sand, beach towels, beach bar
Outdoor pool, free cabanas, sun loungers
VIP Access

Twinpalms Phuket

5 out of 5

4.7/5 Exceptional

Guests rated this property 4.8/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Parking included
  • Air Conditioning
  • Spa
  • Restaurant

Cleaning and safety practices

  • Cleaned with disinfectant
  • Contactless check-in
  • 24-hour vacancy between guest room stays

Explore the area

    Popular LocationSurin Beach3 min walk
    Popular LocationPansea Beach7 min walk
    Popular LocationLaem Singh Beach13 min walk
    AirportPhuket (HKT-Phuket Intl.)41 min drive

Choose dates to view prices

  • Lagoon Premium

    Room amenities

    • 667 sq ft
    • Sleeps 1
    • 1 Double Bed
    More details
  • Penthouse Loft

    Room amenities

    • 2476 sq ft
    • Sleeps 2
    • 1 King Bed
    More details
  • Lagoon Prestige

    Room amenities

    • 1098 sq ft
    • Sleeps 2
    • 1 Double Bed
    More details
  • Palm Prestige

    Room amenities

    • 1098 sq ft
    • Sleeps 2
    • 1 King Bed
    More details
  • Lagoon Deluxe

    Room amenities

    • 549 sq ft
    • Sleeps 2
    • 1 King Bed
    More details
  • Presidential Penthouse Loft

    Room amenities

    • 4596 sq ft
    • Sleeps 4
    • 1 Double Bed and 2 Twin Beds
    More details
  • Palm Premium

    5/5 guest room rating

    Room amenities

    • 667 sq ft
    • Sleeps 2
    • 1 King Bed
    More details
  • Palm Standard

    4.7/5 guest room rating

    Room amenities

    • 549 sq ft
    • Sleeps 2
    • 1 King Bed
    More details
  • Duplex Loft

    5/5 guest room rating

    Room amenities

    • 2045 sq ft
    • Sleeps 2
    • 1 King Bed
    More details
  • Duplex Family Loft

    Room amenities

    • 2045 sq ft
    • Sleeps 4
    • 1 King Bed and 2 Twin Beds
    More details

About this area

Choeng Thale

Located in Choeng Thale, Twinpalms Phuket is near the beach. Jungceylon Shopping Center and Bangla Road are worth checking out if shopping is on the agenda, while those wishing to experience the area's natural beauty can explore Surin Beach and Bang Tao Beach. Traveling with kids? Consider Phuket Fantasea and Splash Jungle Water Park. Spend some time exploring the area's activities, including golfing.
Popular Location

What's nearby

  • Surin Beach - 3 min walk
  • Pansea Beach - 7 min walk
  • Laem Singh Beach - 13 min walk
  • Kamala Beach - 2 min drive
  • Bang-Tao Night Market - 4 min drive

Getting around

  • AirportPhuket Intl. Airport (HKT) - 41 min drive

Restaurants

  • Oriental Spoon Grill — 1 min walk
  • Pool Bar — 1 min walk
  • Mr. Tan Coffee House — 7 min walk
  • Riverside — 9 min walk
  • Palm Seaside — 12 min walk
View in a map

About this property

Twinpalms Phuket

5-star family-friendly resort, walk to Surin Beach
This resort features 3 restaurants, a full-service spa, and an outdoor pool. Free WiFi in public areas and free valet parking are also provided. Additionally, a fitness center, a bar/lounge, and a beach bar are onsite. All 97 rooms provide free WiFi and free wired Internet, LED TVs with satellite channels, and conveniences like refrigerators and coffee makers. Other amenities available to guests include 24-hour room service, minibars, and pillow menus.
Twinpalms Phuket offers 97 air-conditioned accommodations with minibars and safes. A pillow menu is available. 40-inch LED televisions come with satellite channels. Guests can make use of the in-room refrigerators and coffee/tea makers. Bathrooms include bathrobes, slippers, designer toiletries, and hair dryers.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include complimentary bottled water and ceiling fans. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include irons/ironing boards.

An outdoor pool and a children's pool are on site. Other recreational amenities include a steam room and a fitness center.
Guests can indulge in a pampering treatment at the resort's full-service spa, Sun Spa Esthederm. Services include facials, body wraps, body scrubs, and body treatments. The spa is equipped with a spa tub and a steam room.

The spa is open daily. Guests under 6 years old are not allowed in the spa.

Awards and affiliations

The property is a member of the Small Luxury Hotels of the World.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows regional cleaning and disinfection practices of Safety and Health Administration (Thailand)
Follows industry cleaning and disinfection practices of Safe Travels (WTTC - Global)

Social distancing

Contactless check-in and check-out
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks available
Hand sanitizer provided
Individually-wrapped food options available through room service
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Free valet parking on site
  • 24-hour roundtrip airport shuttle (surcharge)
  • Airport shuttle on request

Food and drink

  • Buffet breakfast available for a fee daily 7 AM–10:30 AM: THB 765 per person
  • 3 restaurants
  • 1 beach bar, 1 poolside bar and 1 bar
  • 24-hour room service

Things to do

  • Children's pool
  • Fitness center
  • Full-service spa
  • Outdoor pool
  • Steam room

Family friendly

  • Babysitting/childcare (surcharge)
  • Children's pool
  • Dry cleaning service
  • Laundry facilities
  • Outdoor pool
  • Refrigerator

Conveniences

  • Elevator
  • Free newspapers in lobby
  • Library
  • Reception hall

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry cleaning service
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Tour/ticket assistance
  • Turndown service
  • Wedding services

Languages spoken

  • English
  • French
  • Thai

Business services

  • Business center
  • Computer station
  • Meeting rooms
  • Conference space (2126 square feet)

Outdoors

  • Free pool cabanas
  • Garden
  • Pool sun loungers
  • Terrace

Spa

  • Body scrubs
  • Body treatments
  • Body wraps
  • Facials
  • Manicures and pedicures
  • Massages
  • Spa open daily
  • Spa tub
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower
  • Wheelchair accessible (may have limitations)

More

  • Beach towels
  • Designated smoking areas

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Ceiling fan
  • Pillow menu

Bathroom

  • Bathrobes
  • Designer toiletries
  • Hair dryer
  • Shampoo
  • Soap
  • Toilet paper
  • Towels
  • Toothbrush and toothpaste (on request)

Entertainment

  • 40-inch LED TV
  • Satellite channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Minibar
  • Refrigerator

More

  • Desk
  • Iron/ironing board (on request)
  • Laptop-friendly workspace
  • Phone
  • Safe
  • Slippers
  • Turndown service

See similar properties

Policies

Check-in

Check-in from 2:00 PM - midnight
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

If you are planning to arrive after 11 PM please contact the property in advance using the information on the booking confirmation
Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Kids stay free! One child stays free when using existing bedding
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property:

The charges below are included in your overall room price:

  • New Year's Eve gala dinner fee

We have included all charges provided to us by the property.

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Fee for buffet breakfast: THB 765 per person (approximately)
  • Airport shuttle fee: THB 1500 per vehicle (one-way)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit

We should mention

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details 24 hours prior to arrival, using the contact information on the booking confirmation
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
A fee for a mandatory New Year's Eve gala dinner is included in the total price displayed for stays on 31 December
Only registered guests are allowed in the guestrooms
No pets and no service animals are allowed at this property
Guests under 6 years old are not allowed in the spa

Property is also known as

Phuket Twinpalms
Twinpalms
Twinpalms Phuket Resort Choeng Thale
Twinpalms Phuket Resort
Twinpalms Phuket Hotel Thalang
Twinpalms Phuket Thalang
Twinpalms Phuket Hotel Choeng Thale
Twinpalms Phuket Choeng Thale
Twinpalms Phuket Choeng Thale
Twinpalms Phuket Resort Choeng Thale

Frequently asked questions

Can I cancel my reservation for free at Twinpalms Phuket and receive a full refund?
Yes, Twinpalms Phuket offers free cancellation on select room rates, because flexibility matters! Please refer to Twinpalms Phuket cancellation policy on our site for more details about any exclusions or requirements.
How much does it cost to stay at Twinpalms Phuket?
As of Mar 1, 2021, prices found for a 1-night stay for 2 adults at Twinpalms Phuket on Mar 2, 2021 start from $188, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
Does Twinpalms Phuket have a pool?
Yes, this property has an outdoor pool and a children's pool.
Is Twinpalms Phuket pet-friendly?
No, pets are not allowed at this property.
How much is parking at Twinpalms Phuket?
Self parking and valet parking are free at this property.
What time is check-in at Twinpalms Phuket?
Check-in is from 2:00 PM - midnight. Late check-in is available during limited hours.
What time is check-out at Twinpalms Phuket?
Check-out is at noon.
Does Twinpalms Phuket provide a shuttle to the airport?
Yes, there's an airport shuttle that runs on request. A fee of THB 1500 per vehicle applies.
Where is Twinpalms Phuket located?
This family-friendly Choeng Thale resort is located by the sea, within a 15-minute walk of Surin Beach and Bang Tao Beach. Kamala Beach and Phuket Fantasea are also within 3 mi (5 km).
4.7
Exceptional
Rating 5 - Excellent. 515 out of 658 reviews
5 - Excellent 78%
Rating 4 - Good. 114 out of 658 reviews
4 - Good 17%
Rating 3 - Okay. 16 out of 658 reviews
3 - Okay 2%
Rating 2 - Poor. 9 out of 658 reviews
2 - Poor 1%
Rating 1 - Terrible. 4 out of 658 reviews
1 - Terrible 1%

4.8/5

Cleanliness

4.7/5

Staff & service

4.6/5

Amenities

4.7/5

Property conditions & facilities

5/5 Excellent

Traveled with partner
Happy face iconLiked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall the property is beyond expectations, great friendly courteous staff
Stayed 7 nights in Mar 2020

5/5 Excellent

Traveled with group
Happy face iconLiked: Cleanliness, staff & service, amenities, property conditions & facilities
Well maintained property, comfortable beds and pillows. Attentive staff.
Stayed 1 night in Mar 2020

2/5 Poor

Traveled with group
Happy face iconLiked: Cleanliness
Sad face IconDisliked: Staff & service, property conditions & facilities
Very much overpriced for what you get. Service is terrible. More trainee staff than actual staff. Not very welcoming. It’s also a joke that you have to pay for tooth brush or shaving kit at a 5 star hotel.
Stayed 6 nights in Feb 2020

4/5 Good

Happy face iconLiked: Cleanliness, staff & service, property conditions & facilities, room comfort
First time in Phuket
Lovely hotel, comfortable room, nice beaches with efficient shuttle service. I didn’t check before booking, breakfast not included which is 750 Baht, I only had an omelette and a cup of tea so was an expensive oversight. however busy town around hotel with good restaurants to eat.
Stayed 4 nights in Feb 2020

4/5 Good

Traveled with partner
Happy face iconLiked: Cleanliness, staff & service, property conditions & facilities
Breakfast was excellent. The pool was fabulous and our first floor room was great. We understood that there were more restaurants on site, in fact they are only accessible by the hotel shuttle bus. The hotel restaurant the Oriental Spoon is poor.
Stayed 6 nights in Jan 2020

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