Dear Karin,On behalf of the entire hotel team, I want to thank you for sharing about your recent experience during your stay.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with our staff and management team as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon.

On behalf of the entire hotel team, I want to thank you for sharing about your recent experience during your stay.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with our staff and management team as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon.

On behalf of the entire hotel team, I want to thank you for sharing about your recent stay at the Courtyard Pigeon Forge.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with our entire team as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon.

Thank you Natalie for taking the time to review our property. We are thrilled that you had a great time while you were here, and hope that you will come back and see us soon!

On behalf of the entire hotel team, I want to thank you for sharing about your recent experiences you received with our kind and considerate staff.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with our staff and management team as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon.

Dear Victoria,Thank you for your feedback, and I'm glad to hear the rest of your stay was a splash in the right direction! However, it seems our pool had a bit too much "personality" this time around. We aim for refreshing, not reenacting a scene from a mad scientist's lab. Rest assured, we're diving into the matter to ensure our pool's chemistry is more welcoming and less "sci-fi." Looking forward to making your next swim with us nothing but smooth sailing (and swimming)!Bubbles Up,JC

On behalf of the entire hotel team, I want to thank you for sharing about your recent experiences you received with our kind and considerate staff.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with our staff and management team as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon.

On behalf of the entire hotel team, I want to thank you for sharing about your recent experiences you received with our kind and considerate staff.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with our staff and management team as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon.

On behalf of the entire hotel team, I want to thank you for sharing about the great service you received from our staff and how you enjoyed our hotel.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with our staff and management team as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon.

Thank you Ashley for taking the time to rate our property. We hope that you had a great time while you were here, and that you will come back and see us soon!

Thank you Erika for taking the time to review our property. We are glad to hear that you had a good time while you were here, and apologize for the lack of warm water. We hope that you will come back and see us the next time you are in the area!

On behalf of the entire hotel team, I want to thank you for sharing about the great experience you had while visiting us at the courtyard in Pigeon Forge.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with our staff and management team as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon.

On behalf of the entire hotel team, I want to thank you for sharing about the great experience you had while visiting us at the courtyard in Pigeon Forge.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with our staff and management team as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon.

Thank you, we appreciate you staying with us.

On behalf of the entire hotel team, I want to thank you for sharing about the great experience you had while visiting us at the courtyard in Pigeon Forge.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with our staff and management team as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon.

On behalf of the entire hotel team, I want to thank you for sharing about the great experience you had while visiting us at the courtyard in Pigeon Forge.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with our staff and management team as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon.

On behalf of the entire hotel team, I want to thank you for sharing about the great experience you had while visiting us at the courtyard in Pigeon Forge.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with our staff and management team as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon.

On behalf of the entire hotel team, I want to thank you for sharing about the great experience you had while visiting us at the courtyard in Pigeon Forge.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with our staff and management team as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon.

On behalf of the entire hotel team, I want to thank you for sharing about the great experience you had while visiting us at the courtyard in Pigeon Forge.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with our staff and management team as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon.

On behalf of the entire hotel team, I want to thank you for sharing about the great experience you had while visiting us at the courtyard in Pigeon Forge.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with our staff and management team as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon.

Thank you Hector for taking the time to rate our property. Your feedback has been shared with our entire hotel team and hope that you will give us another chance in the future.

On behalf of the entire hotel team, I want to thank you for sharing about the great experience you had while visiting us at the courtyard in Pigeon Forge.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with our staff and management team as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon.

On behalf of the entire hotel team, I want to thank you for sharing about the great experience you had while visiting us at the courtyard in Pigeon Forge.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with our staff and management team as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon.

On behalf of the entire hotel team, I want to thank you for sharing about the great experience you had while visiting us at the courtyard in Pigeon Forge.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with our staff and management team as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon.

On behalf of the entire hotel team, I want to thank you for sharing about the great experience you had while visiting us at the courtyard in Pigeon Forge.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with our staff and management team as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon.

On behalf of the entire hotel team, I want to thank you for sharing about the great experience you had while visiting us at the courtyard in Pigeon Forge.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with our staff and management team as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon.

On behalf of the entire hotel team, I want to thank you for sharing about the great experience you had while visiting us at the courtyard in Pigeon Forge.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with our staff and management team as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon.

On behalf of the entire hotel team, I want to thank you for sharing about the great experience you had while visiting us at the courtyard in Pigeon Forge.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with our staff and management team as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon.

On behalf of the entire hotel team, I want to thank you for sharing about the great experience you had while visiting us at the courtyard in Pigeon Forge.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with our staff and management team as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon.

Dear Margaret,Thank you for your feedback. We apologize for the inconvenience you felt by our employee Christmas celebration. We also regret any confusion over the discount policy for bookings with our partners.Very warm regards,

On behalf of the entire hotel team, I want to thank you for sharing about the great experience you had while visiting us at the courtyard in Pigeon Forge.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with our staff and management team as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon.

Thank you Robin for taking the time to rate our property. We are happy to hear that you had a good time while you were here, and hope that you will come back and see us soon!

On behalf of the entire hotel team, I want to thank you for sharing about your recent stay.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with our staff as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon.

Thank you Benjamin for taking the time to rate our property. We are happy to hear that you had a great time while you were here, and hope that you will come back and see us soon!

Thank you Patricia for taking the time to review our property. We are thrilled that you had a great time while you were here, and hope that you will come back and see us soon!

Thank you Michael for taking the time to review our property. We are thrilled that you had a great time while you were here, and hope that you will come back and see us soon!

Thank you Charles for taking the time to rate our property. Your rating has been shared with our leadership team in an effort to see what to improve upon. We hope that you will come back and see us in the future.

Thank you Frances for taking the time to review our property. We are thrilled that you had a great time while you were here, and hope that you will come back and see us soon!

Thank you Bruce for taking the time to review our property. We are thrilled that you had a great time while you were here, and hope that you will come back and see us soon!

Dear Oscar,Thank you for sharing your feedback with us. We sincerely apologize for any inconvenience and frustration you experienced during your recent interaction with our hotel and the reservation process.Regarding the situation with, Hotels.com, please understand that when bookings are made through an external platform, the hotel is not always directly privy to all communication or transactional details. These OTAs operate on their systems, and while we collaborate closely with them, we don't have control over their processes.From our records, it appears you requested a change of rooms due to a desired view. There wasn't any mention of cleanliness concerns at the time. We take the cleanliness and hygiene of our rooms very seriously, and we are genuinely surprised by the feedback you've provided.However, if you felt that the room was not up to standard, we genuinely apologize for any discomfort you felt. We always strive to address and rectify any complaints made by our guests promptly.I understand that your experience has left a negative impression, and for that, we are truly sorry. Thank you for bringing this to our attention, and we hope we can make amends in the future.

Thank you Kevin for taking the time to review our property. We are thrilled that you had a great time while you were here, and hope that you will come back and see us soon!

Thank you Brittany for taking the time to review our property. We are thrilled that you had a chance to check out some of the great 24 hour amenities that we have to offer, and hope that you will come back and see us soon!

Thank you Megan for taking the time to review our property. We are thrilled to hear that you had a great time while you were here, and had a chance to check out some of the great 24 hour amenities that we have to offer. We hope to see you if you return to the Great Smoky Mountains!

Thank you Murray for taking the time to review our property. We hope that you had a great time while you were here, and that you will come back and see us soon!

Thank you for taking the time to review our property. We are thrilled that you had a great time while you were here, and hope that you will come back and see us soon!

Thank you for taking the time to review our property. We are thrilled that you had a great time while you were here, and hope that you will come back and see us soon!

Thank you for taking the time to review our property. We are thrilled that you had a great time while you were here, and hope that you will come back and see us soon!