Pillaro Vacations from $207

Staff was very nice and helpful; hotel was secure (front gate locked as well as parking area); good and plentiful breakfast; very cute and quaint hotel charm; no heat in rooms in September so staff brought space heater upon request. We had a car, which we parked on site, location may be hard without a car as it didn’t appear to be an easy walkable location. Overall a very nice and economical stay. Would recommend and also stay again

This is a very lovely ecuadorian style hotel, with very friendly staff. It has marvelous decorations all over, the beds are comfortable, the showers are hot. It does not have elevators, but the staff happily carried our bags to the third floor, where our room overlooked a plaza. The breakfast was made to order with a marvelous bowl of fresh fruit. It is right in the heart of the old city and was quite safe to walk at night. It was so nice to stay in a hotel that was different from the cookie cutter american type of hotel.

Our PM restaurant waiter and bartender was great. I think his name was Norbert. Rooms were cleaned, the food wasn’t great but not bad either. AM front desk staff weren’t too accommodating, however pm FD and night auditor were nice and friendly.

Clean Room, staff very professional and kind

Illa Experience Hotel is an absolutely beautiful property with both historic and modern elements. Our room (a second floor suite with views of the charming street) was incredibly spacious and well appointed. Indeed, the entire hotel was renovated with thoughtful details. The service was off the charts... seriously - the kindest, most helpful staff ever. They went out of their way to make our stay a pampered one - from accommodating a late check out to sourcing needed medicine in Quito. And the view from the second floor bar of the hills and the Angel of Quito was breathtaking. What a treat!