Pine Mountain Vacations from $1,507

Nice apartment & good location

Very easy check in.

Communication around access to accommodation outside reception hours could have been shared much earlier. It caused a lot of stress.

We have stayed here before, this time in the middle building, great location, Few things let the stay down. 1. No air-con in the 2nd bedroom, fine at this time of year with ceiling fan but you would swelter in summer. The previous unit we were in had air con in both rooms so ask the question when booking. 2. 2nd bedroom ensuite had no towel racks. We used the fold out laundry rack. It is a small ensuite but you could have at least one rack and a hook or two. 3. Its a 2 bedroom unit suitable for 2 couples but only 3 kitchen chairs and a disappointing tiny patio table and only 2 small stools on the patio. Nice coffee shop down stairs, easy walk into Queen St, the theatre or the many restaurants in the area. We will stay there again.

Great hotel in a great location. Staff was tip-top & hotel kept in great conditon. Special kudos to both the manager who offered us an upgraded room because we had a leaky sink faucet (we declined the move but I appreciated his concern for enhacing our stay) and for the tall gentleman who fixed the leak problem. He was pleasant, very focused on resolving the problem quickly, diagnosed & quickly fetched the part, left the work space clean and was out in less than 30 minutes ... great job.