Piney Fork Vacations from $393

I've stayed here a lot because it's affordable and you can get a smoking room. Usually it's not bad, you get what you pay for. This week long stay, the bed was only made twice and the floor was not swept AT ALL.

Clean and comfortable room. Staff was friendly and knowledgeable. Nice location too:)

Great location, good room. Good for family. Breakfast was free but very basic

Our room was very clean and we had a nice view of the river. The shower was extremely small though and the bed was not very comfortable. The walls are quite thin so you could hear your neighbors quite well unfortunately. The pool area was quite small for a hotel that size. The hotel itself was in a great location making it easy to walk to where we wanted to go. Hotel itself is a bit on the older outdated side. Not sure if we’d stay here again.

Customer experience should be prioritized over additional charges. If bottled water is not complimentary, it would be better not to place it in the room, as it can create confusion for guests. Similarly, breakfast should ideally be included in the stay, and if not, the pricing should be reasonable and provide good value. Small gestures like these go a long way in creating a positive guest experience.