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Overview of Kempinski Palace Portoroz

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Private beach, beach cabanas, sun loungers, beach umbrellas
Private beach, beach cabanas, sun loungers, beach umbrellas
Indoor pool, seasonal outdoor pool, cabanas (surcharge), pool umbrellas
Indoor pool, seasonal outdoor pool, cabanas (surcharge), pool umbrellas

4.7/5 Exceptional

Guests rated this property 4.8/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Parking included
  • Pet Friendly
  • Air Conditioning
  • Spa

Cleaning and safety practices

  • Cleaned with disinfectant
  • Hand sanitizer provided
  • Personal protective equipment

Explore the area

    Popular LocationPortoroz Beach3 min walk
    Popular LocationTartinijev Trg15 min drive
    Popular LocationPiran Harbour16 min drive
    AirportTrieste (TRS-Friuli Venezia Giulia)54 min drive
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  • Suite (Palace)

    Room amenities

    • 990 sq ft
    • Sea view
    • Sleeps 4
    • 1 King Bed
    More detailsSuite (Palace)
  • Superior Double Room, Park View

    4.5/5 guest room rating

    Room amenities

    • 323 sq ft
    • Park view
    • Sleeps 2
    • 1 King Bed
    More detailsSuperior Double Room, Park View
  • Superior Double Room, Sea View

    Room amenities

    • 323 sq ft
    • Sea view
    • Sleeps 2
    • 1 King Bed
    More detailsSuperior Double Room, Sea View
  • Presidential Suite

    Room amenities

    • 2476 sq ft
    • Sea view
    • Sleeps 6
    • 1 King Bed
    More detailsPresidential Suite
  • Suite (Rose)

    Room amenities

    • 592 sq ft
    • Sea view
    • Sleeps 4
    • 1 King Bed
    More detailsSuite (Rose)
  • Deluxe Double Room, 1 King Bed, Sea View

    Room amenities

    • 377 sq ft
    • Sea view
    • Sleeps 2
    • 1 King Bed
    More detailsDeluxe Double Room, 1 King Bed, Sea View
  • Deluxe Double Room, 1 King Bed, Park View

    3.8/5 guest room rating

    Room amenities

    • 431 sq ft
    • Park view
    • Sleeps 2
    • 1 King Bed
    More detailsDeluxe Double Room, 1 King Bed, Park View
  • Suite (Laguna)

    Room amenities

    • 700 sq ft
    • Sea view
    • Sleeps 5
    • 1 King Bed
    More detailsSuite (Laguna)
  • Deluxe Room, Sea View (Grand)

    Room amenities

    • 431 sq ft
    • Sea view
    • Sleeps 2
    • 1 King Bed
    More detailsDeluxe Room, Sea View (Grand)
  • Superior Twin Room, Park View

    5/5 guest room rating

    Room amenities

    • 323 sq ft
    • Park view
    • Sleeps 2
    • 2 Twin Beds
    More detailsSuperior Twin Room, Park View
  • Suite (Venice)

    Room amenities

    • 700 sq ft
    • Sea view
    • Sleeps 4
    • 1 King Bed
    More detailsSuite (Venice)
  • Suite (Piran)

    Room amenities

    • 861 sq ft
    • Sea view
    • Sleeps 4
    • 1 King Bed
    More detailsSuite (Piran)

About this area

Portoroz

Located in Portoroz, Kempinski Palace Portoroz is on the Strip and on a private beach. Praetorian Palace and Savudrian Lighthouse are local landmarks, and some of the area's activities can be experienced at Piran Harbour and Izola Marina. Looking to enjoy an event or a game while in town? See what's happening at ATP Stella Maris Stadium or Nereo Rocco Stadium. Jet skiing and scuba diving offer great chances to get out on the surrounding water, or you can seek out an adventure with skydiving and hiking/biking trails nearby. Guests appreciate the hotel's central location.
Visit our Portoroz travel guide
Popular Location

What's nearby

  • Portoroz Beach - 3 min walk
  • Lighthouse Park - 10 min drive
  • Izola Marina - 15 min drive
  • Tartinijev Trg - 15 min drive
  • Piran Harbour - 16 min drive

Getting around

  • Trieste Central Station - 28 min drive
  • AirportJoze Pucnik Airport (LJU) - 86 min drive

Restaurants

  • Fleur de Sel — 1 min walk
  • Sophia — 1 min walk
  • Oštarija Portorož — 3 min walk
  • Snack & Wine bar Mažinin — 4 min walk
  • Fritolin — 4 min walk

About this property

Kempinski Palace Portoroz

Hotel with private beach, full-service spa
Catch some rays on Kempinski Palace Portoroz's private sand beach or spend the day relaxing at the full-service spa. Then enjoy a meal at one of the hotel's 3 restaurants. All 182 soundproofed rooms provide free WiFi, free wired Internet, and 24-hour room service. For a bit of entertainment, LCD TVs come with satellite channels, and guests will also appreciate thoughtful touches like pillow menus and bathrobes.
Kempinski Palace Portoroz offers 182 air-conditioned accommodations with minibars and laptop-compatible safes. A pillow menu is available. LCD televisions come with satellite channels and pay movies. Rooms have partially open bathrooms. Bathrooms include bathrobes, slippers, designer toiletries, and bidets.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks, complimentary newspapers, and phones. Additionally, rooms include complimentary bottled water and hair dryers. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include hypo-allergenic bedding.

An indoor pool, a seasonal outdoor pool, and a spa tub are on site. Other recreational amenities include a private beach, a health club, and a sauna.

The recreational activities listed below are available either on site or nearby; fees may apply.

Rose Spa has 6 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, sports massages, and facials. A variety of treatment therapies are provided, including aromatherapy and reflexology. The spa is equipped with a sauna, a spa tub, and a steam room.

The spa is open daily. Guests under 16 years old are not allowed in the spa.

Awards and affiliations

The property is a member of Historic Hotels of the World.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows industry sanitization guidelines of Safe Travels (WTTC - Global)

Social distancing

Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks available
Hand sanitizer provided
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Onsite parking available only on request
  • Free secured, covered self parking on site
  • Free secured, covered valet parking on site
  • Electric car charging station on site
  • Onsite parking is wheelchair accessible
  • 24-hour roundtrip airport shuttle (surcharge)
  • Airport shuttle on request
  • 24-hour roundtrip train station shuttle (surcharge)
  • Train station shuttle on request
  • Free bus station shuttle
  • Free casino shuttle
  • Limo/town car service

Food and drink

  • Buffet breakfast available for a fee daily 7:00 AM–noon: EUR 35 for adults and EUR 17.5 for children
  • 3 restaurants and 1 coffee shop/café
  • 2 bars/lounges and 1 poolside bar
  • 24-hour room service
  • Coffee/tea in common area(s)

Things to do

  • 24-hour fitness center
  • Bicycle rentals
  • Full-service spa
  • Indoor pool
  • Lifeguards on site
  • Private winery tours
  • Public winery tours
  • Sauna
  • Seasonal outdoor pool
  • Spa tub
  • Steam room
  • Wine tasting room

Family friendly

  • Babysitting/childcare (surcharge)
  • Dry cleaning service
  • Free cribs/infant beds
  • Indoor pool
  • In-room child care (surcharge)
  • Laundry facilities
  • Seasonal outdoor pool
  • Soundproofed rooms

Conveniences

  • ATM/banking services
  • Ballroom
  • Banquet hall
  • Elevator
  • Free newspapers in lobby
  • Front-desk safe
  • Reception hall

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry cleaning service
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Tour/ticket assistance
  • Turndown service
  • Wedding services

Languages spoken

  • Bosnian
  • Croatian
  • English
  • German
  • Italian
  • Portuguese
  • Russian
  • Serbian
  • Slovenian
  • Spanish

Business services

  • 24-hour business center
  • 8 meeting rooms
  • Computer station
  • Conference space (7707 square feet)

Outdoors

  • Beach cabanas (surcharge)
  • Beach loungers
  • Beach umbrellas
  • Garden
  • Lifeguards on site
  • Outdoor furniture
  • Picnic area
  • Pool cabanas (surcharge)
  • Pool sun loungers
  • Pool umbrellas
  • Private beachfront location
  • Terrace

Spa

  • 6 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body treatments
  • Body wraps
  • Couples treatment room(s)
  • Detox wraps
  • Facials
  • Manicures and pedicures
  • Massage - deep-tissue
  • Massage - hot stone
  • Massage - prenatal
  • Massage - sports
  • Massage/treatment rooms
  • Reflexology
  • Sauna
  • Spa open daily
  • Spa tub
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Handrails in stairways
  • In-room accessibility
  • Stair-free path to entrance
  • Valet for wheelchair-equipped vehicle
  • Well-lit path to entrance
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa

More

  • Beach towels
  • Smoke-free property
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning
  • Blackout drapes/curtains
  • Free cribs/infant beds
  • Heating
  • Hypo-allergenic bedding
  • Linens
  • Pillow menu

Bathroom

  • Bathrobes
  • Bathroom (partially open)
  • Bidet
  • Children's robes
  • Designer toiletries
  • Hair dryer
  • Shampoo
  • Soap
  • Toilet paper
  • Towels

Entertainment

  • LCD TV
  • Pay movies
  • Satellite channels

Food and drink

  • Free bottled water
  • Minibar

More

  • Children's slippers
  • Connecting rooms available
  • Desk
  • Free newspapers
  • Laptop-compatible safe
  • Laptop-friendly workspace
  • Local maps
  • Phone
  • Slippers
  • Soundproofing
  • Turndown service

See similar properties

Policies

Check-in

Check-in from 3:00 PM - anytime
Early check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon
Late check-out subject to availability
Express check-out

Special check-in instructions

Front desk staff will greet guests on arrival
For more details, please contact the property using the information on the booking confirmation

Renovations and closures

This property is closed from October 24 2020 to December 17 2020 (dates subject to change).

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of EUR 35 per pet, per night
Dogs and cats only
Food and water bowls and pet-sitting services are available
Restrictions apply; for more information contact the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Rollaway/extra beds are available for EUR 86.0 per night
Free cribs (infant beds)

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property:

  • New Year's Eve (31 December) Gala Dinner per adult: EUR 195
  • New Year's Eve (31 December) Gala Dinner per child: EUR 97.5 (from 6 to 12 years old)
  • A tax is imposed by the city: EUR 2.50 per person, per night for adults; EUR 1.25 per night for guests aged 7-17 years old. This tax does not apply to children under 7 years of age.

We have included all charges provided to us by the property. However, charges can vary, for example, based on length of stay or the room you book.

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Fee for buffet breakfast: EUR 35 for adults and EUR 17.5 for children (approximately)
  • Airport shuttle fee: EUR 220 per vehicle (one-way, maximum occupancy 2)
  • Pet fee: EUR 35 per pet, per night
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability, amount varies)
  • Late check-out is available for a fee (subject to availability, amount varies)
  • Rollaway bed fee: EUR 86.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve rollaway/extra beds and onsite parking
This property accepts credit cards and cash
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
This property offers reduced rollaway/extra bed rates for children under age 12.

We should mention

This property offers transfers from the airport and train station (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
The seasonal pool will be open from May to October
Pool access available from 8:00 AM to 8:00 PM
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation (surcharges apply and can be found in the Fees section)
A car is not required for transportation to and from this property
Guests under 16 years old are not allowed in the spa

Property is also known as

Kempinski Palace Portoroz Hotel
Kempinski Palace Hotel
Kempinski Palace Hotel Portoroz
Kempinski Palace Portoroz
Kempinski Portoroz
Kempinski Portoroz Palace
Palace Kempinski
Portoroz Kempinski
Portoroz Palace Kempinski
Kempinski Palace Portoroz Hotel Portoroz
Kempinski Palace Portoroz Piran
Hotel Kempinski Palace Portoroz Piran
Piran Kempinski Palace Portoroz Hotel
Hotel Kempinski Palace Portoroz
Kempinski Palace Portoroz Hotel Piran
Kempinski Palace Portoroz Hotel
Kempinski Portoroz Piran
Kempinski Portoroz Piran
Kempinski Palace Portoroz Hotel
Kempinski Palace Portoroz Piran
Kempinski Palace Portoroz Hotel Piran

Frequently asked questions

Can I cancel my reservation for free at Kempinski Palace Portoroz and receive a full refund?
Yes, Kempinski Palace Portoroz offers free cancellation on select room rates, because flexibility matters! Please refer to Kempinski Palace Portoroz cancellation policy on our site for more details about any exclusions or requirements.
How much does it cost to stay at Kempinski Palace Portoroz?
As of Dec 4, 2020, prices found for a 1-night stay for 2 adults at Kempinski Palace Portoroz on Dec 20, 2020 start from $177, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
Does Kempinski Palace Portoroz have a pool?
Yes, this property has an indoor pool and a seasonal outdoor pool. Pool access is from 8:00 AM–8:00 PM.
Is Kempinski Palace Portoroz pet-friendly?
Yes, cats and dogs are allowed at this property. There's a fee of EUR 35 per pet, per night. Service animals are exempt from fees.
How much is parking at Kempinski Palace Portoroz?
Self parking and valet parking are free at this property.
What time is check-in at Kempinski Palace Portoroz?
Check-in is from 3:00 PM - anytime. A fee applies for early check-in (amount may vary, subject to availability).
What time is check-out at Kempinski Palace Portoroz?
Check-out is at noon. Late check-out is available for a fee (amount may vary, subject to availability).
Does Kempinski Palace Portoroz provide a shuttle to the airport?
Yes, there's an airport shuttle. A fee of EUR 220 per vehicle, one-way, applies.
Where is Kempinski Palace Portoroz located?
Located in Portoroz, this beachfront hotel is in the city center and within 2 mi (3 km) of Portoroz Beach, Piran Harbour, and Tartinijev Trg. Plaža mesečev zaliv is 2.5 mi (4.1 km) away.
4.7
Exceptional
5 - Excellent
279
4 - Good
74
3 - Okay
9
2 - Poor
4
1 - Terrible
1

4.8/5

Cleanliness

4.7/5

Staff & service

4.6/5

Amenities

4.7/5

Property conditions & facilities

5/5 Excellent

Traveled with partner
Happy face iconLiked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice place . Great location, salt water pool and own beach . Love it .
Stayed 1 night in Aug 2020

5/5 Excellent

Traveled with family
Happy face iconLiked: Cleanliness, staff & service, property conditions & facilities
Perfect stay. Exceptionally clean and very conscious about safety measures with Covid. Pool and beach convenient and beautiful. Excellent service. The best part was the beautiful breakfast and breakfast room and patio!! Loved it and can’t wait to return
Stayed 2 nights in Jul 2020

3/5 Okay

Traveled with family
Happy face iconLiked: Property conditions & facilities
The properties very nice but we had some problems with our room. The lights kept flickering on and off and the air conditioning did not work very well. Also, unfortunately a roach was climbing on our wall. We told management and they didn’t do anything further. The beach is nice and is run has very nice staff to assist. The food and breakfast was very high quality.
Stayed 2 nights in Jul 2020

5/5 Excellent

Traveled with group
Happy face iconLiked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent deal. Excellent location.
Amazing stay Most meticulous hotel and the best breakfast I have ever had.
Stayed 3 nights in Oct 2019

5/5 Excellent

Happy face iconLiked: Cleanliness, staff & service, property conditions & facilities, room comfort
Top Hotel
We will definitely stay here again.
Stayed 2 nights in Oct 2019

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