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I was suffered from insect bite in a room. My body got red mark & itichy Although they changed room for me they did not responsible for any doctor consultant fee. This is very disappointed At the end when I checked out ,they deduct that night room rate for me. However, I was got hurt. I still feel uncomfortable because the mark still exist and am afraid it will leave tmy body/face for long....

Absolutely beautiful hotel, lovely surroundings, fabulous restaurant, really helpful staff and the pool was lovely too - can’t fault it in any way.

top hotel in bordeaux, from decoration and service all top notch and it's really close to the river bank