Place el-Hedim Tours

It is in a good location for walking into the Medina. The owner did a very good job at renovating this and giving it a museum feeling with real antiques on display. I didn’t like that the windows were opening into a corridor. The bed linen / comforter and pillows felt like polyester and the mattress was very hard so I used the comforter to soften it. The breakfast was not to my taste despite being cooked on the site: coffee very diluted , no real bread , no yogurt and again polyester tablecloth and napkins. The swimming pool is for pictures only as it is an indoor not heated and accessible only from 2-6 pm as the rest of 20 hours “the water has to be filtered “. It’s not bad but we were spoiled at Riad Idra in Marrakech I guess. I was fair and gave it 4 stars. You can take nice pictures from inside

The property is beautiful. It's a sprawling resort with areas outdoors in the woods near a cascading springs that I enjoyed sitting at. I liked the lobby, the swimming pools and the exercise room. Checking in was easy. You're sat in the very nice lobby and you're greeted with a nice apple lemon ginger juice while the check in is proceeding. The staff is very nice, attentive and professional. The room is very nice, nicely decorated and the linen is crispy clean white cotton. The appetizers in the lobby were very good. But the drinks are crazy expensive. There were a few glitches: my minibar was empty. This is an expensive hotel. When I brought this issue to the management, they offered to fill it. But it did seem to me as if they were cutting corners. Also, my room was dark. The lighting was dim and not enough to read. It was a room to just retire to and go to bed and watch TV. It's unpleasant to not have enough light in a room, especially if you want to read. In the daytime, the room tends to be dark in the part away from the window. When I brought this matter to the management, they offered to upgrade me to a suite. However, the sitting room in the suite was even darker while the bedroom was brighter. I thus declined the upgrade. The lobby is very nice but it too needs a bit more lighting in some spots. I had to look for a corner with enough light to read the menu and see my food. The drinks are crazy expensive. But overall a very nice stay.

Overall is located close to all activities, spacious room, great BKFST