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Overview of Aldea Thai by Playa Moments

Photo gallery

Featured Image
On the beach, white sand
Outdoor pool, open 9:00 AM to 9:00 PM, pool umbrellas, sun loungers
Outdoor pool, open 9:00 AM to 9:00 PM, pool umbrellas, sun loungers
Outdoor pool, open 9:00 AM to 9:00 PM, pool umbrellas, sun loungers

Aldea Thai by Playa Moments

4 out of 5
Guests rated this property 3.2/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Parking included
  • Kitchen
  • Air conditioning
  • Gym

Cleaning and safety practices

  • Professionally cleaned
  • Cleaned with disinfectant
  • Contactless check-in

Explore the area

    Popular LocationQuinta Avenida2 min walk
    Popular LocationPlaya del Carmen Main Beach3 min walk
    Popular LocationMamitas Beach Club4 min walk
    AirportCancun, Quintana Roo (CUN-Cancun Intl.)50 min drive

Choose dates to view prices

Luxury Studio, 1 Bedroom, Kitchen, City View

No guest room rating
  • 646 sq ft
  • Studio
  • City view
  • Sleeps 2
  • 1 King Bed

Luxury Apartment, 2 Bedrooms, Private Pool, City View

No guest room rating
  • 1980 sq ft
  • Studio
  • City view
  • Sleeps 6
  • 1 King Bed and 2 Double Beds

Luxury Apartment, 2 Bedrooms, Kitchen, City View

No guest room rating
  • 1313 sq ft
  • Studio
  • 2 bathrooms
  • City view
  • Sleeps 6
  • 1 King Bed and 2 Double Beds

About this area

Playa del Carmen

Located in Playa del Carmen, Aldea Thai by Playa Moments is connected to a shopping center. Shoppers can check out Quinta Avenida, while everyone can enjoy the natural beauty of Mamitas Beach Club and Xcaret Eco Theme Park. Don't miss out on a visit to Xplor Theme Park. Looking to get your feet wet? Scuba diving, snorkeling and windsurfing adventures can be found near the property.
Popular Location

What's nearby

  • Quinta Avenida - 2 min walk
  • Playa del Carmen Main Beach - 3 min walk
  • Mamitas Beach Club - 4 min walk
  • Mario Villanueva Stadium Madrid - 6 min walk
  • Quinta Alegría Shopping Mall - 6 min walk

Getting around

  • Cancun Intl. Airport (CUN) - 50 min drive

Restaurants

  • Aldea thai pool bar — 1 min walk
  • La Vaca Gaucha — 3 min walk
  • Sushiclub — 4 min walk
  • El Muelle — 4 min walk
  • Fisheria — 4 min walk

About this property

Aldea Thai by Playa Moments

Ocean-view aparthotel with a swim-up bar, near Mamitas Beach Club
This smoke-free aparthotel features an outdoor pool, a fitness center, and a bar/lounge. Free WiFi in public areas, free self parking, and a free manager's reception are also provided. Other amenities include a swim-up bar, concierge services, and a 24-hour front desk. Each apartment provides free WiFi and free wired Internet, a flat-screen TV with cable channels, and a kitchen with a stovetop and a microwave. A ceiling fan, a safe, and a shower are among the other amenities that guests will find. Limited housekeeping is available.
Aldea Thai by Playa Moments offers 14 air-conditioned accommodations, which are accessible via exterior corridors and feature safes and complimentary toiletries. Accommodations at this 4-star aparthotel have kitchens with stovetops, microwaves, and cookware/dishes/utensils. Bathrooms include showers.

Guests can surf the web using the complimentary wired and wireless Internet access. 55-inch flat-screen televisions come with cable channels. Additionally, rooms include ceiling fans and blackout drapes/curtains. Irons/ironing boards and hair dryers can be requested. Housekeeping is provided on a limited basis.

Recreational amenities at the aparthotel include an outdoor pool and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Cleaning and safety practices

Enhanced cleanliness measures

Property is professionally cleaned
Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows industry cleaning and disinfection practices of Safe Travels (WTTC - Global)

Social distancing

Contactless check-in and check-out
This information is provided by our partners.

Property amenities

Beach

  • On the beach

Pool/Spa

  • Outdoor pool
  • Outdoor pool access
  • Umbrellas
  • Sun loungers

Internet

  • Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking available
  • Limited onsite parking
  • Onsite parking options include a carport
  • 24-hour roundtrip airport shuttle (surcharge)
  • Airport shuttle on request

Family friendly

  • Childcare (surcharge)

Kitchen

  • Stovetop
  • Microwave
  • Cookware/dishes/utensils
  • Paper towels
  • Blender
  • Cleaning supplies
  • Toaster

Dining

  • 1 swim-up bar, 1 poolside bar and 1 bar
  • Manager's reception (free)

Bedrooms

  • Bed sheets provided

Bathrooms

  • Shower
  • Free toiletries
  • Towels provided
  • Hair dryer (on request)

Entertainment

  • 55-inch flat-screen TV with cable service

Outdoor areas

  • Terrace

Laundry

  • Laundry detergent
  • Near laundromat

Work spaces

  • Laptop workspace

Comfort

  • Air conditioning
  • Ceiling fan

Pets

  • No pets or service animals

Suitability/Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom
  • Elevator
  • In-room accessibility
  • Low-height counter and sink
  • Low-height desk
  • Low-height door lock
  • Low-height view port in door
  • Wheelchair accessible
  • Wheelchair-accessible parking
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible fitness center
  • Wheelchair-width doorways
  • Smoke-free property

Services and conveniences

  • Concierge services
  • Tour/ticket assistance
  • Limited housekeeping
  • Safe
  • Multilingual staff
  • Guidebooks/recommendations
  • Luggage storage
  • Blackout drapes/curtains
  • Iron/ironing board (on request)
  • Communal living room

Location highlights

  • Connected to the convention center
  • Connected to a shopping center
  • Near the ocean
  • Near the sea
  • On the waterfront
  • Near the airport
  • In the shopping district
  • In the entertainment district

Things to do

  • Fitness center
  • Outdoor pool access nearby
  • Water sports equipment
  • Snorkeling nearby
  • Swimming nearby
  • Scuba diving nearby
  • Whale watching nearby
  • Theme parks nearby
  • Windsurfing nearby

Safety features

  • Carbon monoxide detector
  • Fire extinguisher
  • First aid kit
  • Security system
  • Smoke detector

General

  • 14 rooms
  • Eco-friendly cleaning products provided
  • Access via exterior corridors
  • Connecting/adjoining rooms avaliable

Where to eat

  • Aldea thai pool bar – Open daily, happy hour available.

Policies

Check-in

Check-in from 3 PM - midnight
Express check-in
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Express check-out

Special check-in instructions

To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 8:30 PM please contact the property in advance using the information on the booking confirmation
Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in instructions and key retrieval information; front desk staff will greet guests on arrival

Access methods

Staffed front desk, key retrieval

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Kids stay free! Children stay free when using existing bedding; children may not be eligible for complimentary breakfast
Rollaway/extra beds are not available
Cribs (infant beds) are available for USD 8.0 per day

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property:

  • Cash deposit: USD 500.00 per stay

We have included all charges provided to us by the property.

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Airport shuttle fee: USD 160 per vehicle (roundtrip, maximum occupancy 9)
  • Crib (infant bed) fee: USD 8.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 18 years old
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit

We should mention

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Pool access available from 9:00 AM to 9:00 PM
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation
No pets and no service animals are allowed at this property

Property is also known as

Aldea Thai Playa Moments Apartment Playa del Carmen
Aldea Thai Playa Moments Apartment
Aldea Thai Playa Moments Playa del Carmen
Aldea Thai Playa Moments
Aldea Thai By Moments Carmen
Aldea Thai by Playa Moments Aparthotel
Aldea Thai by Playa Moments Playa del Carmen
Aldea Thai by Playa Moments Aparthotel Playa del Carmen

Frequently asked questions

3.1
Rating 5 - Excellent. 6 out of 26 reviews
5 - Excellent 23%
Rating 4 - Good. 6 out of 26 reviews
4 - Good 23%
Rating 3 - Okay. 5 out of 26 reviews
3 - Okay 19%
Rating 2 - Poor. 2 out of 26 reviews
2 - Poor 8%
Rating 1 - Terrible. 7 out of 26 reviews
1 - Terrible 27%

3.2/5

Cleanliness

2.8/5

Staff & service

4.0/5

Amenities

3.5/5

Property conditions & facilities

5/5 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Amazing hotel / resort!!! There is only one drawback and it’s not only for this reso
Stayed 9 nights in Apr 2021

5/5 Excellent

Traveled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Súper hotel Invitado a volver a regresar Súper buena ubicación Súper grande y espacioso el cuarto que nos tocó
Stayed 4 nights in Mar 2021

1/5 Terrible

Stayed 3 nights in Feb 2021

4/5 Good

Liked: Cleanliness, room comfort
This was my 2nd time staying at this property. The location is great being a block to the beach and a block to avenida quinta. Good property but can use a few improvements in offering more things as their neighboring properties are providing more options and incentives.
Stayed 3 nights in Jan 2021

4/5 Good

Traveled with family
Liked: Staff & service, property conditions & facilities
The Suite was great but the hotel looks like it was under construction. Elevator wasn’t working, fountains were empty the whole week we were there and there were restoration at the lobby.
Stayed 8 nights in Jun 2019