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Overview of Aventura Mexicana Hotel

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Featured Image
2 outdoor pools, pool umbrellas, sun loungers
2 outdoor pools, pool umbrellas, sun loungers
2 outdoor pools, pool umbrellas, sun loungers
Pillowtop beds, in-room safe, blackout drapes, free WiFi

Aventura Mexicana Hotel

3.5 out of 5

4.5/5 Wonderful

Guests rated this property 4.6/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Breakfast included
  • Air Conditioning
  • Spa
  • Restaurant

Cleaning and safety practices

  • Cleaned with disinfectant
  • Contactless check-in
  • Hand sanitizer provided

Explore the area

    Popular LocationMario Villanueva Stadium Madrid4 min walk
    Popular LocationQuinta Alegría Shopping Mall4 min walk
    Popular LocationNuestra Senora del Carmen Catholic Church7 min walk
    AirportCancun, Quintana Roo (CUN-Cancun Intl.)49 min drive

Choose dates to view prices

Deluxe Room, 1 King Bed, Pool View

4.7/5 guest room rating
  • 290 sq ft
  • Sleeps 2
  • 1 King Bed

Deluxe Double Street View

4.6/5 guest room rating
  • 250 sq ft
  • City view
  • Sleeps 4
  • 2 Queen Beds

Delux Double Pool/Garden View

4.5/5 guest room rating
  • 312 sq ft
  • Sleeps 4
  • 2 Queen Beds

Jr Suite Pool/Garden View

4.8/5 guest room rating
  • 355 sq ft
  • Sleeps 2
  • 1 King Bed

About this area

Playa del Carmen

Located in Playa del Carmen, Aventura Mexicana Hotel is in the city center and near the beach. The area's natural beauty can be seen at Playa del Carmen Main Beach and Mamitas Beach Club, while Xplor Theme Park and Xcaret Eco Theme Park are popular area attractions. Traveling with kids? Consider 3D Museum of Wonders and Yucatek Divers. Discover the area's water adventures with kayaking and scuba diving nearby, or enjoy the great outdoors with ecotours and ziplining.
Popular Location

What's nearby

  • Mario Villanueva Stadium Madrid - 4 min walk
  • Quinta Alegría Shopping Mall - 4 min walk
  • Nuestra Senora del Carmen Catholic Church - 7 min walk
  • Playa del Carmen Main Beach - 7 min walk
  • Pier Navega - 8 min walk

Getting around

  • AirportCancun Intl. Airport (CUN) - 49 min drive

Restaurants

  • Mayan Bistro — 1 min walk
  • Yo Amo Tacos — 3 min walk
  • Restaurante La Fragata — 3 min walk
  • Legends Sports Bar — 3 min walk
  • El Mediterraneo Restaurant — 4 min walk
View in a map

About this property

Aventura Mexicana Hotel

Family-friendly Playa del Carmen hotel in Downtown, walk to Quinta Avenida
Along with 2 outdoor pools, this hotel has a restaurant and a bar/lounge. Free on-the-go breakfast and free WiFi in public areas are also provided. Additionally, massage/treatment rooms, a children's pool, and concierge services are onsite. All 49 rooms feature modern comforts like LCD TVs with satellite channels, along with free WiFi. Other amenities available to guests include pillowtop beds, refrigerators, and room service.
Aventura Mexicana Hotel offers 49 air-conditioned accommodations with safes and hair dryers. Beds feature pillowtop mattresses. 36-inch LCD televisions come with satellite channels. Bathrooms include showers and complimentary toiletries.

This Playa del Carmen hotel provides complimentary wireless Internet access. Business-friendly amenities include phones; local, long-distance, and international calls are all complimentary (restrictions may apply). Additionally, rooms include ceiling fans and blackout drapes/curtains. Housekeeping is offered daily and in-room massages can be requested.

2 outdoor swimming pools are on site along with a children's pool.

Guests under 17 years old are not allowed in the swimming pool.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can pamper themselves by indulging in the onsite spa services. There are 2 treatment rooms including rooms for couples and outdoor treatment areas. Services include deep-tissue massages, sports massages, and Swedish massages.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows regional sanitization guidelines of National Guidelines for reopening Tourism (Mexico)
Follows industry sanitization guidelines of Safe Travels (WTTC - Global)

Social distancing

Contactless check-in and check-out
Cashless transactions are available for all charges at the property
Protective shields in place at main contact areas
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks are required at the property
Hand sanitizer provided
Enhanced food service safety measures are in place
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Limited onsite parking
  • 24-hour roundtrip airport shuttle (surcharge)

Food and drink

  • Free on-the-go breakfast available daily 7 AM–10 AM
  • 1 restaurant
  • 1 bar
  • Room service available

Things to do

  • 2 outdoor pools
  • Children's pool
  • Spa services
  • Yoga classes

Family friendly

  • 2 outdoor pools
  • Children's pool
  • Dry cleaning service
  • Refrigerator

Conveniences

  • Front-desk safe
  • No elevators

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry cleaning service
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Tour/ticket assistance
  • Wedding services

Languages spoken

  • English
  • Spanish

Business services

  • Conference space (1000 square feet)

Outdoors

  • Beach loungers
  • Garden
  • Picnic area
  • Pool sun loungers
  • Pool umbrellas
  • Terrace

Spa

  • 2 treatment rooms
  • Couples treatment room(s)
  • Massage - deep-tissue
  • Massage - sports
  • Massage - Swedish
  • Massage/treatment rooms
  • Outdoor treatment areas

More

  • Beach towels
  • Designated smoking areas

Room amenities

Bedroom

  • Air conditioning
  • Blackout drapes/curtains
  • Ceiling fan
  • Linens
  • Pillow-top mattress

Bathroom

  • Free toiletries
  • Hair dryer
  • Shower
  • Towels

Entertainment

  • 36-inch LCD TV
  • Cable/satellite channels

Food and drink

  • Refrigerator

More

  • Free international calls
  • Free local calls
  • Free long-distance calls
  • In-room massage
  • Phone
  • Safe

See similar properties

Policies

Check-in

Check-in from 3:00 PM - midnight
Minimum check-in age - 18

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival
For more details, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Kids stay free! Up to 2 children stay free when using existing bedding
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Airport shuttle fee: MXN 2682 per vehicle (roundtrip)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
This property offers an aduls only area and a family area.

We should mention

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details 72 hours prior to arrival, using the contact information on the booking confirmation
Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation
Guests under 17 years old are not allowed in the swimming pool

Property is also known as

Aventura Mexicana
Aventura Mexicana Hotel
Aventura Mexicana Hotel Playa del Carmen
Aventura Mexicana Playa del Carmen
Aventura Mexicana Riviera Maya/Playa Del Carmen, Mexico
Aventura Mexicana
Aventura Mexicana Hotel Hotel
Aventura Mexicana Hotel Playa del Carmen
Aventura Mexicana Hotel Hotel Playa del Carmen

Frequently asked questions

Can I cancel my reservation for free at Aventura Mexicana Hotel and receive a full refund?
Yes, Aventura Mexicana Hotel offers free cancellation on select room rates, because flexibility matters! Please refer to Aventura Mexicana Hotel cancellation policy on our site for more details about any exclusions or requirements.
How much does it cost to stay at Aventura Mexicana Hotel?
As of Jan 19, 2021, prices found for a 1-night stay for 2 adults at Aventura Mexicana Hotel on Jan 27, 2021 start from $64, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
Does Aventura Mexicana Hotel have a pool?
Yes, this property has 2 outdoor pools and a children's pool.
Is Aventura Mexicana Hotel pet-friendly?
No, pets are not allowed at this property.
How much is parking at Aventura Mexicana Hotel?
Limited spots are available.
What time is check-in at Aventura Mexicana Hotel?
Check-in is from 3:00 PM - midnight.
What time is check-out at Aventura Mexicana Hotel?
Check-out is at 11 AM.
Does Aventura Mexicana Hotel provide a shuttle to the airport?
Yes, there's an airport shuttle. A fee of MXN 2682 per vehicle applies.
Where is Aventura Mexicana Hotel located?
This family-friendly Playa del Carmen hotel is located in a shopping district, within a 10-minute walk of Quinta Avenida, Playa del Carmen Main Beach, and Mamitas Beach Club. Playa del Carmen Maritime Terminal and Nuestra Senora del Carmen Catholic Church are also within 1 mi (2 km).
4.5
Wonderful
Rating 5 - Excellent. 599 out of 1006 reviews
5 - Excellent 60%
Rating 4 - Good. 323 out of 1006 reviews
4 - Good 32%
Rating 3 - Okay. 61 out of 1006 reviews
3 - Okay 6%
Rating 2 - Poor. 12 out of 1006 reviews
2 - Poor 1%
Rating 1 - Terrible. 11 out of 1006 reviews
1 - Terrible 1%

4.6/5

Cleanliness

4.5/5

Staff & service

4.1/5

Amenities

4.4/5

Property conditions & facilities

4/5 Good

Happy face iconLiked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 9 nights in Jan 2021

5/5 Excellent

Traveled with family and small children
Happy face iconLiked: Cleanliness, staff & service, amenities, property conditions & facilities
El Hotel está en una muy buena ubicación está justo en la Quinta Avenida de Playa del Carmen a unos cuantos pasos,el Hotel está muy bien cuidado,tiene todas las comodidades,lo único que tuvimos problemas fue con el Wifi y agua caliente en la regadera pero todo lo demás está perfecto cuenta con refri y un pequeño balcón y las camas muy cómodas!!
Stayed 3 nights in Jan 2021

4/5 Good

Traveled with partner
Happy face iconLiked: Cleanliness, staff & service, amenities, property conditions & facilities
A very nice stay in a clean and friendly environment. I will say the property is very clean and picturesque the building itself and rooms are quite dated the bathrooms are so so, A great place for family, I would not recommend it if you are looking for an adult only environment, the noise level was a bit loud for my taste especially kids screaming in the middle of the night, Other than that it was a nice day, very friendly staff.
Stayed 7 nights in Dec 2020

5/5 Excellent

Happy face iconLiked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice quiet place to stay a block away from 5th Av. Basic accommodation but very clean and comfy. Staff is nice. Continental breakfast included. Second time staying here, I'll be back for sure.
Stayed 2 nights in Dec 2020

5/5 Excellent

Traveled with family
Happy face iconLiked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good location, close to 5th Avenue but in a quiet zone. Hotel really makes you feel you're in Mexico, with lots of places to take photos. Staff helps you in anything you need.
Stayed 3 nights in Dec 2020

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