Hacienda Real

Photo gallery for Hacienda Real

Primary image
Beach nearby
Outdoor pool, pool umbrellas
Outdoor pool, pool umbrellas
Outdoor pool, pool umbrellas

Overview of Hacienda Real

Hacienda Real

4.0 star property

4.0/5 Very Good

Guests rated this property 4.2/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Air conditioning
  • Restaurant
  • Breakfast available
  • Business services
Map
Avenida 10 con Calle 10, Colonia Centro, Playa del Carmen, QROO, 77710

Explore the area

  • Popular LocationQuinta Avenida1 min walk
  • Popular LocationPlaya del Carmen Main Beach4 min walk
  • Popular LocationMamitas Beach Club9 min walk
  • AirportPlaya Del Carmen, Quintana Roo (PCM)2 min drive

Choose dates to view prices

About this area

Playa del Carmen

Hacienda Real is located in Downtown Playa del Carmen, a neighborhood in Playa del Carmen, and is in the entertainment district and near the beach. Playa del Carmen Maritime Terminal and Grand Coral Golf Riviera Maya are worth checking out if an activity is on the agenda, while those wishing to experience the area's popular attractions can visit Xplor Theme Park and Xcaret Eco Theme Park. Traveling with kids? Consider 3D Museum of Wonders, or check out an event or a game at Mario Villanueva Stadium Madrid. Kayaking and parasailing offer great chances to get out on the surrounding water, or you can seek out an adventure with skydiving and ecotours nearby.

What's nearby

  • 3D Museum of Wonders - 1 min walk
  • Quinta Avenida - 1 min walk
  • Nuestra Senora del Carmen Catholic Church - 3 min walk
  • Playa del Carmen Main Beach - 4 min walk
  • Mamitas Beach Club - 9 min walk

Getting around

  • Cancun Intl. Airport (CUN) - 50 min drive

Restaurants

  • Et Voila - 2 min walk
  • MI Kfe - 2 min walk
  • Eatitaly - 3 min walk
  • Madrez! Cafe - 3 min walk
  • Casa Mediterranea - 3 min walk

About this property

Hacienda Real

Family-friendly Playa del Carmen hotel in Downtown Playa del Carmen, walk to Quinta Avenida
Along with an outdoor pool, this smoke-free hotel has a restaurant and a coffee shop/cafe. WiFi in public areas is free. Other amenities include WiFi in public areas, a 24-hour front desk, and limo/town car service. All 58 rooms offer comforts like pillowtop beds and premium bedding, plus free WiFi and flat-screen TVs with cable channels. Guests will also find balconies, room service, and coffee makers.
Hacienda Real offers 58 accommodations, which are accessible via exterior corridors and feature safes and complimentary bottled water. Rooms open to balconies. Pillowtop beds feature down comforters and premium bedding. 25-inch flat-screen televisions come with cable channels. Bathrooms include showers, complimentary toiletries, and hair dryers.

This Playa del Carmen hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include coffee/tea makers and irons/ironing boards. Housekeeping is provided daily.

Recreational amenities at the hotel include an outdoor pool.

The recreational activities listed below are available either on site or nearby; fees may apply.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired Internet

Parking and transportation

  • Height restrictions apply for onsite parking
  • Roundtrip airport shuttle (surcharge)
  • Limo/town car service

Food and drink

  • Breakfast available for a fee
  • 1 restaurant and 1 coffee shop/cafe
  • Room service available

Things to do

  • Motorized watercraft
  • Outdoor pool

Conveniences

  • Elevator
  • Free newspapers in lobby
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Multilingual staff
  • Porter/bellhop
  • Tour/ticket assistance
  • Wedding services

Business services

  • Meeting rooms

Outdoors

  • Pool umbrellas

More

  • Smoke-free property
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Blackout drapes/curtains
  • Ceiling fan
  • Cribs/infant beds available
  • Down comforter
  • Pillow-top mattress
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower

Entertainment

  • 25-inch flat-screen TV
  • Cable channels

Food and drink

  • Coffee/tea maker
  • Free bottled water

Outdoor space

  • Balcony

More

  • Access via exterior corridors
  • Desk
  • Iron/ironing board
  • Phone
  • Safe

See similar properties

Policies

Check-in

Check-in time starts at 3 PM
Express check-in
Minimum check-in age - 18

Check-out

Check-out before noon
Express check-out

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Children and extra beds

Children are welcome
Kids stay free! Children stay free when using existing bedding
Rollaway/extra beds are not available
Cribs (infant beds) are available

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 18 years old
This property accepts credit cards

We should mention

Parking height restrictions apply

Property is also known as

Hacienda Real Hotel Playa del Carmen
Hacienda Real Hotel
Hacienda Real Playa del Carmen
Hacienda Real Hotel
Hacienda Real Playa del Carmen
Hacienda Real Hotel Playa del Carmen

Frequently asked questions

Overall score and ratings

4.0

Very Good

Rating 5 - Excellent. 169 out of 445 reviews
5 - Excellent 38%
Rating 4 - Good. 175 out of 445 reviews
4 - Good 39%
Rating 3 - Okay. 64 out of 445 reviews
3 - Okay 14%
Rating 2 - Poor. 21 out of 445 reviews
2 - Poor 5%
Rating 1 - Terrible. 16 out of 445 reviews
1 - Terrible 4%

4.2/5

Cleanliness

4.0/5

Staff & service

4.0/5

Property conditions & facilities

4/5 Good

Liked: Cleanliness, staff & service, room comfort
Bring earplugs
Great place, especially for the money. Huge room, friendly staff BUT noise at night is unbelievable. If you stay demand a room as far from street as possible. I don't think you can do that but try. Otherwise great, charming hotel.

4/5 Good

Liked: Cleanliness, staff & service, room comfort
Bring earplugs
Great place, especially for the money. Huge room, friendly staff BUT noise at night is unbelievable. If you stay demand a room as far from street as possible. I don't think you can do that but try. Otherwise great, charming hotel.

5/5 Excellent

Liked: Cleanliness, staff & service, room comfort
Great Hotel and Location
We were shocked at how nice the Hotel was and clean. It really was a pleasure to stay at.

5/5 Excellent

Liked: Cleanliness, staff & service
Great spot
Everything was great except I had the street view room and the rooms are not soundproof what so ever.

5/5 Excellent

Liked: Cleanliness, staff & service, room comfort
Couple Trip
The hotel is located right where you want to be at playa del carmen downtown, rooms are clean, staff very friendly and it is close to everything. The only thing we didn't like is that they don't have enough parking lot, so you might have to park in a public one and pay $200 pesos for the night. But no hotel in playa del carmen downtown seems to have one, so it's better something than nothing.