5/5 Excellent
craig
Traveled with partner
Sep 20, 2021
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Sep 2021
Mahekal Beach Front Resort & Spa
Photo gallery for Mahekal Beach Front Resort & Spa
Overview of Mahekal Beach Front Resort & Spa
VIP Access
Mahekal Beach Front Resort & Spa
4.5/5 Wonderful
Guests rated this property 4.6/5 for cleanliness.
Popular amenities
- Pool
- Free WiFi
- All inclusive
- Air conditioning
- Spa
- Restaurant
Cleaning and safety practices
- Cleaned with disinfectant
- Hand sanitizer provided
- Personal protective equipment
- Social distancing
38 St And The Beach, Playa del Carmen, QROO, 77710
Explore the area
- Playa del Carmen Main Beach1 min walk
- Mamitas Beach Club1 min walk
- Quinta Avenida4 min walk
- Cancun, Quintana Roo (CUN-Cancun Intl.)50 min drive
Choose dates to view prices
About this area
Playa del Carmen
Located in Playa del Carmen, Mahekal Beach Front Resort & Spa is in the city center and on the beach. Quinta Avenida and Quinta Alegría Shopping Mall are worth checking out if shopping is on the agenda, while those wishing to experience the area's natural beauty can explore Mamitas Beach Club and Xcaret Eco Theme Park. Looking to enjoy an event or a game while in town? See what's going on at Mario Villanueva Stadium Madrid. Snorkeling, water skiing, and parasailing offer great chances to get out on the surrounding water, or you can seek out an adventure with ecotours nearby.
What's nearby
- Playa del Carmen Main Beach - 1 min walk
- Mamitas Beach Club - 1 min walk
- Quinta Avenida - 4 min walk
- Mario Villanueva Stadium Madrid - 9 min walk
- Pier Navega - 11 min walk
Getting around
- Cancun Intl. Airport (CUN) - 50 min drive
Restaurants
- Cocina — 1 min walk
- Las Olas — 1 min walk
- La cueva del Chango — 3 min walk
- La Piola — 4 min walk
- Gluay Maai Thai — 4 min walk
About this property
All inclusive details
All-inclusive room rates at Mahekal Beach Front Resort & Spa are available. These rates are higher because they include onsite food and beverages in the room rate (some restrictions may apply).
Food and beverages
À la carte meals, snacks, and select beverages included
Basic alcoholic beverages included
In-room minibar (some restrictions)
Dining and beverage availability limited at one or more venues
Land activities
Bicycling
Fitness facilities
Entertainment
Onsite entertainment and activities
Onsite live performances
Awards and affiliations
Mahekal Beach Front Resort & Spa is listed in the 2021 Travel + Leisure 500.
Cleaning and safety practices
Enhanced cleanliness measures
Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Social distancing
Protective shields in place at main contact areas
Social distancing measures in place
Safety measures
Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks available
Hand sanitizer provided
Individually-wrapped food options available for breakfast, lunch, dinner, and through room service
This information is provided by our partners.
Property amenities
Internet
- Available in some public areas: Free WiFi
Parking and transportation
- Onsite parking available only on request
- Offsite parking available (USD 7 per day)
- Street parking available
- 24-hour roundtrip airport shuttle (surcharge)
Food and drink
- Cooked-to-order breakfast available for a fee daily 7:00 AM–10:30 AM: USD 12-40 per person
- 3 restaurants and 1 coffee shop/café
- 3 beach bars, 3 poolside bars, 3 bars/lounges and 1 swim-up bar
- Free reception (select days)
- Room service available
- Coffee/tea in common area(s)
Things to do
- 4 outdoor pools
- Beach yoga
- Bicycle rentals
- Bicycle tour information
- Bike parking
- Billiards/pool table
- Fitness center
- Free beach club
- Full-service spa
- Playground
- Scuba diving
- Shopping
- Spa tub
- Yoga classes
Conveniences
- Ballroom
- Banquet hall
- Gift shop/newsstand
- Library
- No elevators
- Reception hall
Guest services
- 24-hour front desk
- Change of bedsheets (on request)
- Change of towels (on request)
- Concierge services
- Daily housekeeping
- Dry cleaning service
- Hair salon
- Laundry facilities
- Luggage storage
- Multilingual staff
- Porter/bellhop
- Tour/ticket assistance
- Wedding services
Languages spoken
- English
- French
- German
- Italian
- Spanish
Business services
- Conference center
- Meeting rooms - 3
Outdoors
- Beach cabanas (surcharge)
- Beach loungers
- Beach umbrellas
- Beachfront location
- Firepit
- Garden
- Outdoor furniture
- Pool cabanas (surcharge)
- Pool sun loungers
- Pool umbrellas
- Terrace
Spa
- 4 treatment rooms
- Aromatherapy
- Body treatments
- Couples treatment room(s)
- Facials
- Hydrotherapy
- Manicures and pedicures
- Massage - deep-tissue
- Massage - hot stone
- Massage - on the beach
- Massage - sports
- Massage/treatment rooms
- Outdoor treatment areas
- Reflexology
- Spa open daily
- Spa tub
Accessibility
- If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
- Upper floors accessible by stairs only
- Well-lit path to entrance
More
- Beach towels
- Books
- Communal living room
- Couples dining
- Designated smoking areas (fines apply)
- Fireplace in lobby
- Games
- Renovated entire property - December 2015
- Romance packages available
- TV in lobby
Room amenities
Bedroom
- Air conditioning
- Bed sheets
- Blackout drapes/curtains
- Ceiling fan
- Free rollaway beds
Bathroom
- Hair dryer
- Shampoo
- Shower
- Soap
- Toilet paper
Food and drink
- Champagne service
- Free bottled water
Outdoor space
- Balcony or patio
More
- Desk
- Free local calls
- Guidebooks/recommendations
- Individually decorated
- Individually furnished
- Iron/ironing board (on request)
- Laptop-compatible safe
- Laptop-friendly workspace
- Phone
Similar properties
See similar properties
Playa del Carmen
Gonzalo Guerrero
4 star
Guest rating 4.5+
Free WiFi
Air conditioned
Hotel
Family friendly
Policies
Check-in
Check-in from 3:00 PM - noon
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age - 18
Check-out
Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged
Special check-in instructions
If you are planning to arrive after 5:00 PM please contact the property in advance using the information on the booking confirmation
Front desk staff will greet guests on arrival
For more details, please contact the property using the information on the booking confirmation
This property is located near several bars and nightclubs, which may be disturbing to the peace and quiet of the resort.
Guests may be subject to health screenings for COVID-19 at the property.
The listed mandatory service fee, collected at check-in, applies to All-Inclusive bookings only.
Access methods
Staffed front desk
Pets
Pets not allowed (service animals welcome)
Service animals are exempt from fees
Children and extra beds
Children are welcome
Kids stay free! Up to 2 children 4 years old and younger stay free when using existing bedding
Free rollaway/extra beds
Property payment types
Important information
Fees
You'll be asked to pay the following charges at the property:
- Deposit: USD 100.00 per night
- Christmas Eve (24 December) Gala Dinner per adult: USD 80.00
- Christmas Eve (24 December) Gala Dinner per child: USD 40.00 (from 5 to 12 years old)
- New Year's Eve (31 December) Gala Dinner per adult: USD 80
- New Year's Eve (31 December) Gala Dinner per child: USD 40 (from 5 to 12 years old)
- Service fee: USD 30 per person, per night
- Resort fee: USD 35 per accommodation, per night
The resort fee includes:
- Beach towels
- Fitness center access
- Sporting facilities or equipment
- Bicycle storage
- Internet access
- In-room safe
We have included all charges provided to us by the property.
Optional extras
The following fees and deposits are charged by the property at time of service, check-in, or check-out.
- Breakfast fee: between USD 12 and USD 40 per person (approximately)
- Airport shuttle fee: USD 134 per person (roundtrip)
- Airport shuttle fee per child: USD 134 (roundtrip), (from 5 to 12 years old)
- Nearby parking fee: USD 7 per day
- Late check-out is available for a fee (subject to availability, amount varies)
- Service fee: USD 30 per night
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Guests must contact this property in advance to reserve cribs/infant beds, rollaway/extra beds, and onsite parking
This property accepts Visa, Mastercard, American Express, debit cards, and cash
Parties and events are allowed on site
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a smoke detector
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
We should mention
This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Pool access available from 8:00 AM to 8:00 PM
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Up to 2 children 4 years old and younger stay free when occupying the parent or guardian's room, using existing bedding
Only registered guests are allowed in the guestrooms
Children under 17 years old are not allowed in the swimming pool, health club, fitness facility, or spa tub without adult supervision
Guests under 16 years old are not allowed in the spa tub
Children under 17 years old are not allowed in the spa without adult supervision
Guests under 13 years old are not allowed in the spa
Property is also known as
Mahekal
Mahekal Beach
Mahekal Beach Playa del Carmen
Mahekal Beach Resort
Mahekal Beach Resort Playa del Carmen
Mahekal Resort
Mahekal Beach Hotel Playa Del Carmen
Mahekal Beach Resort Riviera Maya/Playa Del Carmen, Mexico
Shangri La Caribe Hotel
Shangri La Caribe Playa Del Carmen
Mahekal Front & Spa Del Carmen
Mahekal Beach Front Resort Spa
Mahekal Beach Front Resort & Spa Hotel
Mahekal Beach Front Resort & Spa Playa del Carmen
Mahekal Beach Front Resort & Spa Hotel Playa del Carmen
Frequently asked questions
Overall score and ratings
4.5
Wonderful
4.6/5
Cleanliness
4.7/5
Staff & service
4.5/5
Amenities
4.5/5
Property conditions & facilities
1/5 Terrible
Jarod Mark
Traveled with partner
Sep 19, 2021
Liked: Cleanliness, amenities, property conditions & facilities
Stayed 5 nights in Sep 2021
5/5 Excellent
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Sep 17, 2021
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 16 nights in Aug 2021
5/5 Excellent
Francesca
Traveled with group
Sep 14, 2021
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Sep 2021
5/5 Excellent
Shaena
Traveled with family
Sep 10, 2021
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 7 nights in Sep 2021