The Yucatan Resort Playa del Carmen, All-Inclusive Adults Only, Tapestry by Hilton

5.0 star property
Luxury adults-only resort, a short walk to Quinta Avenida

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your current months are August, 2024 and September, 2024.
August 2024
September 2024

Photo gallery for The Yucatan Resort Playa del Carmen, All-Inclusive Adults Only, Tapestry by Hilton

Sundeck
Front of property - evening/night
Superior Room, 2 Queen Beds | Free minibar, in-room safe, individually decorated
3 restaurants, breakfast, lunch, dinner served; Mexican cuisine
Lobby

Reviews

8.2

Very good

Popular amenities

  • Bar
    BarBar
  • Pool
    PoolPool
  • All inclusive
    All inclusiveAll inclusive
  • Spa
    SpaSpa
  • Gym
    GymGym
  • Room service
    Room serviceRoom service

Check-in time

3:00 PM

Check-out time

12:00 PM

Explore the area

Map
Avenida 1ra Norte, Esquina con Calle 32 Norte, Playa del Carmen, QROO, 77710
  • Popular LocationQuinta Avenida1 min walk
  • Popular LocationMamitas Beach5 min walk
  • Popular LocationPlaya del Carmen Main Beach5 min walk
  • AirportCancun, Quintana Roo (CUN-Cancun Intl.)49 min drive

Most relevant reviews

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About the neighborhood

Playa del Carmen

Located near the beach, The Yucatan Resort Playa del Carmen, All-Inclusive Adults Only, Tapestry by Hilton is in Downtown Playa del Carmen, a neighborhood in Playa del Carmen with great shopping. The area's natural beauty can be seen at Playa del Carmen Main Beach and Mamitas Beach, while Xplor Theme Park and Xcaret Eco Theme Park are popular area attractions. Xaman Ha Aviary and Temazcal Natura are also worth visiting. Looking to get your feet wet? Windsurfing, sailing and swimming adventures can be found near the property.

What's nearby

  • Quinta Avenida - 1 min walk
  • Mamitas Beach - 5 min walk
  • Playa del Carmen Main Beach - 5 min walk
  • Quinta Alegría Shopping Mall - 6 min walk
  • Playa del Carmen Maritime Terminal - 4 min drive

Getting around

  • Cancun Intl. Airport (CUN) - 49 min drive

Restaurants

  • ‪Chez Céline - ‬1 min walk
  • ‪Starbucks - ‬2 min walk
  • ‪Ah Cacao Chocolate Café - ‬1 min walk
  • ‪Kampai - ‬1 min walk
  • ‪TieRra Cocina Creativa - ‬1 min walk

About this property

The Yucatan Resort Playa del Carmen, All-Inclusive Adults Only, Tapestry by Hilton

Luxury all-inclusive resort refurbished in 2021 and located near Quinta Avenida
Near Mamitas Beach and Playa del Carmen Main Beach, The Yucatan Resort Playa del Carmen, All-Inclusive Adults Only, Tapestry by Hilton provides a poolside bar, a rooftop terrace, and a coffee shop/cafe. Indulge in a facial, a hot stone massage, and a body wrap at The Spa, the onsite spa. At the 3 on-site restaurants, enjoy breakfast, lunch, dinner, light fare, and Mexican cuisine. Free in-room WiFi is available to all guests, along with a garden and dry cleaning/laundry services.
You'll also enjoy perks such as:
  • An outdoor pool with sun loungers
  • Free self parking and valet parking
  • A roundtrip airport shuttle (surcharge), concierge services, and a computer station
  • Outdoor furniture, a porter/bellhop, and an elevator
  • Guest reviews say great things about the helpful staff and proximity to shopping
Room features
All 60 individually furnished rooms include comforts such as laptop-compatible safes and laptop-friendly workspaces, in addition to perks like air conditioning and free stocked minibars.
Other conveniences in all rooms include:
  • Recycling, LED light bulbs, and eco-friendly cleaning products
  • Bathrooms with designer toiletries and showers
  • Wardrobes/closets, daily housekeeping, and electrical adapters/chargers

All inclusive details

This resort is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Roundtrip airport shuttle (surcharge)
  • Free self parking on site
  • Free secured, covered valet parking on site

Food and drink

  • 3 restaurants
  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar
  • Couples/private dining
  • Snack bar/deli

Restaurants on site

  • Coffee Corner
  • El Mural
  • La Terraza
  • Sakru Maru

Things to do

  • 24-hour gym
  • Full-service spa
  • Outdoor pool
  • Sauna
  • Steam room

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance

Business services

  • Computer station

Outdoors

  • Garden
  • Outdoor entertainment area
  • Outdoor furniture
  • Pool loungers
  • Rooftop terrace

Full-service spa

  • 2 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Prenatal massages
  • Reflexology
  • Spa open daily
  • Sports massages
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Handrails in stairways
  • Well-lit path to entrance
  • Wheelchair-accessible path to elevator

More

  • 1 building
  • 4 floors
  • Art Deco architecture
  • At least 80% lighting from LEDs
  • Built in 2005
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Designated smoking areas (fines apply)
  • Eco-friendly cleaning products used
  • Local culture and ecosystem education
  • Locally-owned and organized tours and activities
  • Vegan dining options
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bathrobes
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • Flat-screen TV

Food and drink

  • Free stocked minibar
  • Limited room service

More

  • Air conditioning
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Desk
  • Eco-friendly toiletries
  • Electrical adapters
  • Energy-saving switches in guestrooms
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Recycling

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children younger than 18 are not allowed at this adults-only property; all guests 18 and older are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Cashless transactions are available
This property uses eco-friendly cleaning products
Safety features at this property include a fire extinguisher and a first aid kit

We should mention

Guests under 18 years old are not permitted at this adults-only property
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Frequently asked questions

Does The Yucatan Resort Playa del Carmen, All-Inclusive Adults Only, Tapestry by Hilton have a pool?

Yes, this property has an outdoor pool.

How much does it cost to stay at The Yucatan Resort Playa del Carmen, All-Inclusive Adults Only, Tapestry by Hilton?

As of Jul 27, 2024, prices found for a 1-night stay for 2 adults at The Yucatan Resort Playa del Carmen, All-Inclusive Adults Only, Tapestry by Hilton on Aug 18, 2024 start from $190.0, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is The Yucatan Resort Playa del Carmen, All-Inclusive Adults Only, Tapestry by Hilton pet-friendly?

No, only service animals are welcome at the property.

How much is parking at The Yucatan Resort Playa del Carmen, All-Inclusive Adults Only, Tapestry by Hilton?

Self parking and valet parking are free at this property.

What time is check-in at The Yucatan Resort Playa del Carmen, All-Inclusive Adults Only, Tapestry by Hilton?

Check-in start time: 3:00 PM; Check-in end time: anytime.

What time is check-out at The Yucatan Resort Playa del Carmen, All-Inclusive Adults Only, Tapestry by Hilton?

Check-out is at noon.

Does The Yucatan Resort Playa del Carmen, All-Inclusive Adults Only, Tapestry by Hilton provide a shuttle to the airport?

Yes, there's an airport shuttle.

Are there all-inclusive benefits at The Yucatan Resort Playa del Carmen, All-Inclusive Adults Only, Tapestry by Hilton?

Yes, the property is all-inclusive.

Where is The Yucatan Resort Playa del Carmen, All-Inclusive Adults Only, Tapestry by Hilton located?

Located in Downtown Playa del Carmen, this all-inclusive resort is steps from Mario Villanueva Stadium Madrid and Quinta Avenida. Playa del Carmen Main Beach and Mamitas Beach are also within 5 minutes.

The Yucatan Resort Playa del Carmen, All-Inclusive Adults Only, Tapestry by Hilton Reviews

Reviews

8.2

Very Good

Rating 10 - Excellent. 181 out of 339 reviews" "
Rating 8 - Good. 63 out of 339 reviews" "
Rating 6 - Okay. 44 out of 339 reviews" "
Rating 4 - Poor. 19 out of 339 reviews" "
Rating 2 - Terrible. 32 out of 339 reviews" "

9.0/10

Cleanliness

8.8/10

Staff & service

7.8/10

Amenities

8.6/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Ariel

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
How close it was to the shopping area! But I didn’t like how small the gym was.
Stayed 3 nights in Jul 2024

10/10 Excellent

Philip

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolutely loved the stay. The staff were amazing and always on hand to serve and help in any way. We’re definitely going back again!!
Stayed 4 nights in Jul 2024

8/10 Good

Ailen

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente hotel, es pequeño, no piensen que va a haber actividades como un mega all inclusive, pero la atención, el staff y la comida fue un 10/10. Lo único malo es el alcohol, si quieres alcohol bueno es extra.
Stayed 2 nights in Jul 2024

10/10 Excellent

Yohara

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente servicio. Nos quedamos el fin se semana del 4 de julio en medio del huracán Beryl! Muy atentos y pendientes de la necesidad de los huéspedes. En especial la atención de Jean antes y durante la estadía.
Stayed 3 nights in Jul 2024

10/10 Excellent

Raul

Stayed 3 nights in Jul 2024

4/10 Poor

Julissa

Traveled with group
Liked: Staff & service
Due to Hurricane Beryl, I was only able to stay for a total of 2 days. I will describe the resort & separate that from the handling of the hurricane given its unique circumstance. Food: The options were good & varied—portions are small, but they make an effort to include dietary restrictions which was fabulous. At mealtime, Oscar, a staff, was especially considerate about this! He went above and beyond and it was much appreciated. The food is not authentic and very much catered to American clientele. The most authentic food was the breakfast options. Room: We were given a room that had a couch. The couch had nasty, brown stains throughout. We did not use this couch. In addition, we had many keycard troubles. I went down to reception to explain this and request assistance as our keycard did not open the door. The receptionist asked if I let the keycard be in the Sun or put it behind my phone and I responded no, as I kept it deep in my purse while laying out. He did not believe me and reset the card. I went back to the room and took video evidence that it was not working. They sent someone eventually after sitting outside of the room for a while. They weren’t able to fix the door so they relocated us to another room, which was fine, whatever. Now, when the news of the hurricane first came, their communication printed and taken to our room completely minimized it. We were told to speak to hotel staff if we had concerns and so we went down and did express these fears. The
Stayed 4 nights in Jul 2024

10/10 Excellent

Keri, Miami

Traveled with partner, Traveled with family
I came to playa de Carmen to have dental treatment so not a vacation. Booked a suite knowing I will be spending some time in our room. The room was large and airy and had everything we needed. The day of the surgery I had got blood on the towels. Housekeeping reported this to the manager who came up to see me. She was lovely and asked if there was anything the hotel could get me from soup to a dr. Even though I couldn’t eat my husband had room service and it was all good quality food. I will definitely return when I have to go back in January.
Stayed 6 nights in Jun 2024

8/10 Good

Jason

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Magnificent hotel! The only suggestion I'd have is to vary the menu options a bit more as we found ourselves repeating the same choices over our stay even though they have an "Italian night" and a Japanese themed option that you can make reservations for.
Stayed 5 nights in Jun 2024

10/10 Excellent

TyRee Monet

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was a great adults only Resort the property is small. It includes a rooftop pool 24 hour coffee and tea with cakes and fruits Coca-Cola and water in a small fridge. lunch dinner and breakfast is served à la cart from a menu. Drinks are available from one bar at the rooftop, breakfast is served downstairs in the lobby. Dinner and brunch is served upstairs on the rooftop. The property does not have a lot of amenities, but it was great for my stay. The only thing that I did not like about the property is that my role smell a little like mildew/sewage. Didn’t complain I was not sure if that was the scent of Mexico or the hotel. Plus, I travel from a different hotel called Ocean Zen, which was her horrible so this was on earth compared to what I previously left. The beach is like a five minute walk away, but the location of the beach was horrible. It also smelled like sewage and mildew at the beach. Probably nothing any American will want to get in.
Stayed 3 nights in Jul 2024

8/10 Good

Carrie

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Jun 2024

8/10 Good

Joshua

Stayed 1 night in Jun 2024

4/10 Poor

thanh van

Stayed 5 nights in Jun 2024

10/10 Excellent

Rosa

Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The hospitality was amazing. Oscar especially helped us out and even recommended amazing places to visit in Playa Del Carmen.
Stayed 3 nights in May 2024

10/10 Excellent

Leonna

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 3 nights in Jun 2024

10/10 Excellent

Catherine, Hollywood

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everyone was super nice. The hotel is not in front of the beach but is a block away very close! A lot to see around the hotel ! Great food and ambience!
Stayed 2 nights in May 2024

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities
The staff was polite and hard working to make your stay nice. Waited on your every needs. The food was great. I would requirement this hotel to my friends.
Stayed 3 nights in May 2024

10/10 Excellent

Nash

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great boutique resort. Very clean, staff was attentive and awesome. Location is close to many popular destinations for dining like Rockas and El Fogon or beach locations like Mamitas. The food was great as well. Nice rooftop pool. It’s more on the calm end of a resort. Super chill vibe if you’re looking for a resort to have good food and drinks, and relax in a clean hotel.
Stayed 7 nights in Apr 2024

8/10 Good

James

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was exceptionally friendly, and helpful.
Stayed 6 nights in Apr 2024

6/10 Okay

Verified traveler

Liked: Room comfort
Our experience
Service is very slow when dining. Rooms are not very clean or taken care of. People are nice.
Stayed 2 nights in Apr 2024

10/10 Excellent

Ashlyn

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My boyfriend and I had a great stay here! We loved it and everyone was so nice!
Stayed 5 nights in Mar 2024

10/10 Excellent

mario r

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The staff was friendly and very, very helpful.
Stayed 6 nights in Mar 2024

8/10 Good

Marialis

Stayed 3 nights in Mar 2024

6/10 Okay

Oscar Hong

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Due to our previous experience, we were expecting a resort with a private beach, a huge swimming pool, a swim-up bar, multiple buffet and specialty restaurants, nightly live performances, including walking trails with opportunities to see wildlife, and included transportation. We found none of those as Yucatan Resort, a hotel located next to the tourist-crowded Fifth Avenue, offered a different experience. It had a small team of staff to work at two rooftop restaurants next to a small pool. As an all-inclusive resort, unlimited drinks were included, but the menu had very limited options (we tried everything in two days). Anything that spells s-t-e-a-k-s would cost extra!   Having said that, the resort offered live music (bands and DJs) next to the pool for a couple of hours from Friday to Sunday. The staff were generally friendly and the building was well-maintained.
Stayed 4 nights in Mar 2024

8/10 Good

Adrian S

Great property and amazing staff. Could use better water pressure in the rooms, and more options on menu.
Stayed 5 nights in Mar 2024

8/10 Good

Ryan

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Only complaint was dinner service. They were not prepared for the amount of people but otherwise a great experience overall.
Stayed 4 nights in Mar 2024

General hotel information

Reasons to Book
Great Location & Outdoor Pool
Check-In Time
3:00 PM
Check-Out Time
12:00 PM
Star Rating
5.0