Playa El Arenal Tours

Excellent apartment on a golf resort. 5 Star.

The live music that played throughout the day

We had a great stay at the RIU. Our room was spacious, clean and quiet. Our check in with Luis was great and very fast! We had great service at the main restaurant from Melissa and then again at breakfast. Mellisa was a wonderful server and she spoke very good English which is helpful to me as I am still learning Spanish. The buffet breakfast is amazing. We also enjoyed a nice afternoon at the pool. We did had a bad experience on Saturday at the main bar. We came to bar and sat down and waited. We were never acknowledged and the tall female bartender never made eye contact with us and never spoke to us. Then a new male bartender came and he did the same and ignored us. He then waited on a couple that had come to the bar after us. The bar was not busy. There were 3 couples there counting us. Maybe it was because my wife is Latina and I am Americano? Not sure what their issue was. Service can be slow in Panamá but this was different. We just left and went to the main restaurant where we ordered a nice model of wine an appetizers and this is where we experienced great, friendly service from Melissa. All in all a great hotel and we will return and we would recommend the hotel.