Portage Bay Vacations from $315

Clean room, friendly staff

There were fresh fruit products by the front desk that you can grab

Gorgeous view of the water and city! Room was beautifully decorated but there were some things that really needed replacing like a worn, loose toilet seat (Ugh!) and flaking white pleather desk chair that couldn’t be used. Beds were rock hard and pillows were flat, which you just don’t expect in this price range hotel. It was fairly convenient to walk to Pike Place Market and restaurants(15 min walk), but the Space Needle was a 15-20 min walk uphill so we drove. Fees for everything really added up to make an expensive stay even more expensive. Beautiful view but not really a comfortable stay! (Valets were excellent and fast though!)

Overall, our hotel experience was excellent—from valet parking to the front desk, and even the room amenities. Unfortunately, our visit to the restaurant left us with a very different impression. The restaurant offers a beautiful city view, which is no doubt why it’s so highly rated. While my mother (age 80) and I patiently waited for our brunch, two window tables opened up. My mother asked if we could move, so I approached the hostess. After she checked with the manager, our request was denied. When I asked to speak directly with the manager, he approached us without even a polite greeting and instead began with, “You want to speak with me?” I explained that this was the only day during our four-day stay when we could enjoy the restaurant and that we’d love to move to a window table to take in the view. His response was that window seating requires a $50 reservation fee and that switching tables would “confuse the staff.” To me, it seemed unreasonable to prioritize staff convenience over a guest’s request—especially since those two window tables remained empty for the entirety of our meal. This left us with an extremely unpleasant dining experience. I’ve stayed at many top-rated hotels around the world, and one consistent hallmark of luxury hospitality is that staff strive to accommodate guests whenever possible. Here, every other hotel staff member we encountered went above and beyond, but this manager ruined it