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Hyatt Place Portland-Old Port

Photo gallery for Hyatt Place Portland-Old Port

Suite, 1 King Bed with Sofa bed, Bay View | Premium bedding, individually furnished, laptop workspace, soundproofing
Point of interest
Premium bedding, individually furnished, laptop workspace, soundproofing
2 bars/lounges
View from property

Overview of Hyatt Place Portland-Old Port

Hyatt Place Portland-Old Port

3.0 star property

8.6/10 Excellent

Popular amenities

  • Pool
  • Free WiFi
  • Breakfast included
  • Pet friendly
  • Air conditioning
  • Restaurant
Map
433 Fore St, Portland, ME, 04101

Guests rated this location 9.6/10 - Exceptional

Explore the area

  • Popular LocationCharles Q. Clapp House8 min walk
  • Popular LocationVictoria Mansion8 min walk
  • Popular LocationPortland Museum of Art9 min walk
  • AirportPortland, ME (PWM-Portland Intl. Jetport)14 min drive

Room options

About this area

Portland

Located near the beach, Hyatt Place Portland-Old Port is in Downtown Portland, a walkable area in Portland with good shopping. Wadsworth-Longfellow House and Portland Museum of Art are cultural highlights, and some of the area's notable landmarks include Victoria Mansion and State Theatre. Looking to enjoy an event or a game while in town? See what's happening at Cross Insurance Arena or Fitzpatrick Stadium. Discover the area's water adventures with kayaking, motor boating, and sailing nearby, or enjoy the great outdoors with hiking/biking trails. Guests appreciate the hotel's central location.
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Map

What's nearby

  • Cross Insurance Arena - 4 min walk
  • Monument Square - 5 min walk
  • Charles Q. Clapp House - 8 min walk
  • Victoria Mansion - 8 min walk
  • Portland Museum of Art - 9 min walk

Getting around

  • Portland Transportation Center - 7 min drive
  • Portland Intl. Jetport Airport (PWM) - 14 min drive

Restaurants

  • Gritty McDuff's - 1 min walk
  • Three Dollar Deweys - 2 min walk
  • Liquid Riot Bottling Company - 2 min walk
  • Fore Play Sports Pub - 1 min walk
  • The Gelato Fiasco - 1 min walk

About this property

Hyatt Place Portland-Old Port

3-star hotel located in Downtown Portland
Located close to Wadsworth-Longfellow House and Portland Museum of Art, Hyatt Place Portland-Old Port provides a free breakfast buffet, a coffee shop/cafe, and dry cleaning/laundry services. Free in-room WiFi is available to all guests, along with a fireplace in the lobby and 2 bars.
You'll also enjoy perks such as:
  • An indoor pool
  • Valet parking (surcharge), an electric car charging station, and express check-out
  • Concierge services, an elevator, and free newspapers
  • Bicycle tour information, luggage storage, and bicycle parking
  • Guest reviews say good things about the central location and helpful staff
Room features
All 130 individually furnished rooms include comforts such as premium bedding and laptop-friendly workspaces, in addition to perks like air conditioning and separate sitting areas. Guests reviews give good marks for the clean rooms at the property.
More amenities include:
  • Bathrooms with designer toiletries and showers
  • Flat-screen TVs with streaming services and premium channels
  • Separate sitting areas, mini fridges, and free infant beds

Languages

English, French, German

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows standard cleaning and disinfection practices of GBAC STAR (Hyatt)
Follows industry cleaning and disinfection practices of SafeStay (AHLA - USA)

Social distancing

Contactless check-out
Protective shields in place at main contact areas
Guest accommodations are accessible via mobile device
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks available
Masks are required at the property
Hand sanitizer provided
Individually-wrapped food options available for breakfast
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Electric car charging station on site
  • Height restrictions apply for onsite parking
  • Valet parking on site (USD 40 per night; includes in/out privileges)

Food and drink

  • Free buffet breakfast
  • 2 bars/lounges
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Things to do

  • 24-hour gym
  • Bicycle tours
  • Indoor pool

Family friendly

  • Free crib
  • Indoor pool
  • Laundry facilities
  • Mini-fridge
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Daily housekeeping
  • Dry cleaning/laundry service
  • Tour and ticket assistance

Business services

  • 1,050 square feet of conference space
  • 24-hour business center
  • Computer station
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Grab bar near toilet
  • In-room accessibility
  • Low-height counter and sink
  • Raised toilet seat
  • Roll-in shower (select rooms)
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk

More

  • Designated smoking areas
  • Fireplace in lobby

Room amenities

Bedroom

  • Free crib
  • Premium bedding

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shower only

Entertainment

  • iPod dock
  • LED TV with premium cable/satellite channels
  • Streaming services

Food and drink

  • Coffee/tea maker
  • Mini-fridge

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Heating (climate-controlled)
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • Mobile key entry
  • Phone
  • Separate sitting area
  • Soundproofed rooms

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Policies

Check-in

Check-in from 4:00 PM - anytime
Early check-in subject to availability
Early check-in fee: USD 50.00
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival
It is Hyatt's practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy; appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 75 per pet, per stay
Service animals are welcome, and are exempt from fees
Restrictions apply; for more information contact the property at the number on the booking confirmation

Children and extra beds

Children are welcome
2 children, up to the age of 18 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Valet parking fee: USD 40 per night (in/out privileges)
  • Pet fee: USD 75 per pet, per stay
  • Service animals are exempt from fees
  • Early check-in fee: USD 50.00 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Noise-free guestrooms cannot be guaranteed
Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
It is Hyatt’s practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy. Appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom.

We should mention

Pool access available from 7:00 AM to 10:00 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Construction is underway at a neighboring building and there may be noise disturbance from the construction work
A car is recommended for transportation to and from this property
Parking height restrictions apply
Children under 18 years old are not allowed in the swimming pool or fitness facility without adult supervision
This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly)

Property is also known as

Hyatt Place Hotel Portland-Old Port
Hyatt Place Portland-Old Port
Hyatt Place Portland - Old Port Maine
Hyatt Place Portland-Old Port Hotel
Hyatt Place Portland Old Port
Hyatt Portland Old Portland
Hyatt Place Portland-Old Port Hotel
Hyatt Place Portland-Old Port Portland
Hyatt Place Portland-Old Port Hotel Portland

Frequently asked questions

Does Hyatt Place Portland-Old Port have a pool?

Yes, this property has an indoor pool. Pool access is from 7:00 AM–10:00 PM.

How much does it cost to stay at Hyatt Place Portland-Old Port?

As of Mar 21, 2023, prices found for a 1-night stay for 2 adults at Hyatt Place Portland-Old Port on Mar 27, 2023 start from $117.81, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Hyatt Place Portland-Old Port pet-friendly?

Yes, pets are allowed at this property. There's a fee of USD 75 per pet, per stay. Service animals are exempt from fees.

How much is parking at Hyatt Place Portland-Old Port?

Valet parking is available for USD 40 per night.

What time is check-in at Hyatt Place Portland-Old Port?

Check-in is from 4:00 PM - anytime. Early check-in is available for a fee of USD 50.00 (subject to availability).

What time is check-out at Hyatt Place Portland-Old Port?

Check-out is at 11 AM.

Where is Hyatt Place Portland-Old Port located?

Located in Downtown Portland, this hotel is within a 10-minute walk of Wadsworth-Longfellow House, Victoria Mansion, and Portland Museum of Art. State Theatre and Portland Observatory are also within 1 mi (2 km).

Can I cancel my reservation for free at Hyatt Place Portland-Old Port and receive a full refund?

Yes, Hyatt Place Portland-Old Port offers free cancellation on select room rates, because flexibility matters! Please refer to Hyatt Place Portland-Old Port cancellation policy on our site for more details about any exclusions or requirements.

Hyatt Place Portland-Old Port Reviews

Hyatt Place Portland-Old Port Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 576 out of 1012 reviews" "
" "10 - Excellent 57%
Rating 8 - Good. 263 out of 1012 reviews" "
" "8 - Good 26%
Rating 6 - Okay. 87 out of 1012 reviews" "
" "6 - Okay 9%
Rating 4 - Poor. 57 out of 1012 reviews" "
" "4 - Poor 6%
Rating 2 - Terrible. 29 out of 1012 reviews" "
" "2 - Terrible 3%

8.8/10

Cleanliness

8.8/10

Staff & service

8.1/10

Amenities

8.7/10

Property conditions & facilities

8.1/10

Eco-friendliness

Reviews

10/10 Excellent

Brenda

Liked: Cleanliness, staff & service, property conditions & facilities
very clean, comfortable bed and room
Stayed 2 nights in Mar 2023

4/10 Poor

Derek

Traveled with family and small children, Traveled with group
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
I’d like to say that your staff was excellent, the location is great. With that said it’s hard for me to complain because I don’t want my complaints to reflect poorly on your staff. But my family had a pretty terrible experience and I am glad that we spent most of our time exploring the city rather than staying in our room. To begin, I purchased two rooms through Expedia, and when I did an online request and multiple phone calls directly to Hyatt to request that our two rooms be close together I was told that I only had purchased 1 room. No one ever thought to ask if I had put it under another name, so I spent hours trying to figure this out, until Expedia finally said, “Oh yeah, just give them the other name too.” When we arrived we found a really odd stain on the couch in our room. We looked it over and it appeared that it had been cleaned as best as housekeeping could. That night at approximately 8:30 we began to fold the couch out to put our 4 and 6 year olds to bed, and we discovered a large area underneath the cushions that had been soiled, possibly blood, and it matched the visible stain on the couch. Your staff was excellent and offered us a different room, but it was a floor below the guests we were traveling with, and would have made it impossible for us to responsibly spend time with them while our children slept. That night we chose to sleep 4 people to a king size bed. The next day we went out for the day and came back to a nicely cleaned sofa, but the r
Stayed 2 nights in Mar 2023

2/10 Terrible

Bruno

Expedia site is sucks.
Stayed 1 night in Mar 2023

10/10 Excellent

Rich

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to all amenities..great staff
Stayed 1 night in Mar 2023

2/10 Terrible

Peter J

Traveled with family
Liked: Staff & service
Disliked: Property conditions & facilities
Pool was closed, told us after we bookend and checked in.
Stayed 1 night in Mar 2023

8/10 Good

Anne

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Friendly and helpful staff, excellent breakfast,great location.
Stayed 1 night in Mar 2023

6/10 Okay

Ellen, Norway

Traveled with partner
Liked: Staff & service, property conditions & facilities
The hotel is conveniently located to walk to all that Portland has to offer. We enjoyed being able to relax in the bar after the theater. There was some confusion upon check in using an Expedia reservation and check out to make sure that I was not charged twice. Room smelled like it had been smoked in, mostly the bedding. Used band aid on the carpet.
Stayed 1 night in Mar 2023

10/10 Excellent

Anna

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our room, with large windows and patio overlooking the harbor and islands, was spectacular!
Stayed 1 night in Mar 2023

10/10 Excellent

Joe

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay
Stayed 1 night in Mar 2023

6/10 Okay

beth

Traveled with family
Liked: Cleanliness, staff & service
Disliked: Amenities
This was a weekend away with my (teen) daughters and was disappointed to find out the pool and hot tub were not functioning. This was a main reason we chose this hotel. it would have been nice if they offered to take one night of parking fees off , but we only received an apology and to come back again. There are many other options for the area and I will explore those for our next visit. (I’ll also call the hotel for amenities that may not be available - lesson learned)
Stayed 2 nights in Feb 2023