Reception

Reviews of Hotel Express Terminal Tur - Rodoviária Porto Alegre

3 out of 5
Hotel Express Terminal Tur - Rodoviária Porto Alegre
Largo Vespasiano Julio Veppo, 125, Centro, Porto Alegre, RS

Reviews

8.4

Very Good

Rating 10 - Excellent. 124 out of 291 reviews" "
Rating 8 - Good. 116 out of 291 reviews" "
Rating 6 - Okay. 36 out of 291 reviews" "
Rating 4 - Poor. 13 out of 291 reviews" "
Rating 2 - Terrible. 2 out of 291 reviews" "

8.6/10

Cleanliness

8.6/10

Staff & service

7.6/10

Amenities

8.2/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2020
Response from Adriane Hofmann, Analista Comercial. on Dec 29, 2020
Prezado, Em nome dos Hotéis Suárez, agradecemos sua estada conosco e sua avaliação. Foi um imenso prazer hospedá-lo e esperamos que volte outras vezes. Atenciosamente, Adriane Hofmann, Analista Comercial.

6/10 Okay

Margaret, London

Liked: Cleanliness, property conditions & facilities, room comfort
Convenient location
Hotel is functional for an overnight stay before flying on. ie near transport so I could go from bus terminal to the airport easily. The reception staff were very helpful and helped me get a sushi take-away as it is not feel to go out walking around the area at night and I was too tired to go further afield by taxi. The shower was not good with water temperature fluctuating. Breakfast service was poor as there was not a table cleared and then no cutlery either and I had to ask a number of times to get a place.

10/10 Excellent

Carmen Vera

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Ótimo custo benefício. Café da manhã muito bom. Funcionários atenciosos e prestativos. Dependências muito limpas.
Stayed 2 nights in Mar 2024
Response from Carmen, on Apr 18, 2024
Em nome dos Hotéis Suarez, agradecemos sua estada conosco. Foi um imenso prazer hospedá-la e esperamos recebê-la em uma nova oportunidade.Ficamos a inteira disposição. Atenciosamente, Equipe Comercial

10/10 Excellent

Marcelo

Stayed 1 night in Jan 2024

4/10 Poor

Verified traveler

Hotel beeeem meia boca, vale a pena se for barato. Hotel mt mt mt simples e o quarto estava sujo.
Stayed 1 night in Jan 2024

10/10 Excellent

Alexandre

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jan 2024

8/10 Good

Jorge

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hospedagem da curta duração
Localização conveniente, café da manhã adequado, preço justo, mas quarto muito próximo do barulho da Rodoviária.
Stayed 3 nights in Jan 2024

10/10 Excellent

Jorge Leandro

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2023

10/10 Excellent

Gabriel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023

10/10 Excellent

Carlos Regis

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023

8/10 Good

RODRIGO

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
Bom
Boa.
Stayed 1 night in Nov 2023

8/10 Good

Andre

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023

10/10 Excellent

Anderson

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2023

10/10 Excellent

FABIO

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2023

10/10 Excellent

Vivian

Business traveler, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Muito bom
Stayed 1 night in Nov 2023

2/10 Terrible

Felipe

Disliked: Staff & service
Stayed 1 night in Nov 2023

10/10 Excellent

Sabrina

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel com uma extrutura confortável, limpo e funcionários atenciosos. Fiquei por 2 dias e pra mim foi maravilhoso, café da manhã delicioso e literalmente é só atravessar a rua para chegar na rodoviária. Super recomendo, nota 10. 🙌😁
Stayed 2 nights in Nov 2023

6/10 Okay

João Henrique

Stayed 1 night in Nov 2023

8/10 Good

IZABEL FERREIRA

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
O hotel está bem localizado para quem chega /sai através da rodoviária, mas, infelizmente fica em uma área perigosa com muitos moradores de rua e viciados nas imediações. Funcionários corteses e prestativos, limpo, e um bom restaurante.
Stayed 1 night in Nov 2023

10/10 Excellent

Robinson

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Muito satisfeito
Stayed 2 nights in Nov 2023

8/10 Good

JOSIANE

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Bem localizada, pelo valor vale a muito a pena, pessoal simpatico e atencioso.
Stayed 1 night in Oct 2023

10/10 Excellent

Cristina Maria de

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2023

10/10 Excellent

EDILBERTO

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023

8/10 Good

Rodrigo

Liked: Cleanliness, staff & service
Só melhorou
Já tinha me hospedado em outras oportunidades. Melhorou bastante em todos os aspectos, sobretudo os quartos, com ar condicionado, cama limpa, banheiro higienizado. É um ótimo lugar para quem vai a Porto Alegre a trabalho e até mesmo lazer. Se a pessoa é sem "frescura" é um lugar perfeito.
Stayed 1 night in Oct 2023

10/10 Excellent

Gisele

Stayed 1 night in Oct 2023

10/10 Excellent

banbif

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2023

8/10 Good

HELINIO

Stayed 2 nights in Sep 2023

8/10 Good

Isolda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2023

6/10 Okay

Thiago

Business traveler
Liked: Staff & service
Stayed 2 nights in Sep 2023

10/10 Excellent

Claudio

Stayed 1 night in Sep 2023

10/10 Excellent

Edione

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Òtima localização
Experiência incrível, hotel em frente a Rodoviária e próximo ao centro e ao centro histórico e ponto de trem. A equipe do hotel e maravilhosa, o café da manhã muito bom, os quartos são quentinhos e limpinhos. Eu só posso agradecer pela hospedagem maravilhosa. òtima localização para quem pretende ir para gramado, pois é só atravessar a rua e embarcar.
Stayed 3 nights in Aug 2023

6/10 Okay

Juliana

Traveled with family
Liked: Staff & service
Disliked: Cleanliness
Razoável
Já havia me hospedado antes e foi tudo ok, mas dessa vez fiquei um pouco decepcionada com a limpeza.
Stayed 1 night in Aug 2023

8/10 Good

Ivonei

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Boa!
Normal, café da manhã poderia ser melhor!
Stayed 1 night in Aug 2023

6/10 Okay

Luiz Alberto

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2023

10/10 Excellent

Edione

Stayed 1 night in Aug 2023

4/10 Poor

maria

Traveled with family
Liked: Staff & service, property conditions & facilities
Disliked: Room comfort
Stayed 1 night in Jul 2023

10/10 Excellent

Henrique

Stayed 1 night in Jul 2023

10/10 Excellent

MABEL

Stayed 1 night in Jun 2023

10/10 Excellent

Diva

Stayed 1 night in May 2023

8/10 Good

Ana

Stayed 1 night in May 2023

8/10 Good

Erik

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Apr 2023

8/10 Good

João

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2023

8/10 Good

Jose Luis

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2023

10/10 Excellent

LUIS

Stayed 1 night in Mar 2023

10/10 Excellent

Lara

Stayed 1 night in Mar 2023

10/10 Excellent

Derlane

Stayed 1 night in Jan 2023

10/10 Excellent

William

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
ótimo custo/benefício
ótimo hotel. Bom custo/benefício
Stayed 1 night in Jan 2023

8/10 Good

MARCELO

Business traveler
Liked: Cleanliness, staff & service, room comfort
Viagem rápida para negócios! Cheguei na madrugada e para não ficar na rodoviária até o horário do compromisso, solicitei aos atendentes do hotel para ficar no hall, sem mesmo ter ainda feito o check-in, que era após as 12 horas, o que me foi atendido, e foi muito bom, pela segurança e conforto. A estadia foi boa, sendo o único comentário, que o controle do ar condicionado não estava funcionando, então tive que ligar o ar no manual e deixar fixo na temperatura e ventilação! De resto, foi tudo bom, do quarto ao café da manhã e atendimento! Recomendo!
Stayed 1 night in Jan 2023

10/10 Excellent

Ana

Stayed 1 night in Jan 2023

10/10 Excellent

Rodrigo

Stayed 1 night in Dec 2022