Portola Vacations from $998

Staff seemed to enjoy what they were doing and were very friendly.

Wonderful hotel, great location, comfortable beds, great shower, great breakfast! Would definitely stay here again if we’re in the area! Staff were especially helpful in suggesting beaches along Lake Tahoe that likely would have parking / worth checking out! Thank you!

Late room available hour late

Stayed in this hotel during a recent ski trip to Kirkwood. There is no onsite hotel reception. Received an email late afternoon on the day of checking-in with instructions to enter the room and the area doesn’t have cell connection. We found only one open restaurant (opposite the hotel) in the town which claimed to be fully booked at 6:30 PM and refused to give takeout as well. Had to drive 30 minutes to Minden for dinner. Room was small, but clean with no coffee maker. Overall, terrible experience, will avoid staying in this area in future.

The hotel stay was overall great, we enjoyed everything about the stay. The location was perfect. Only downfall was the customer service, the front desk was short and didn’t have clear answers when we asked questions. They seemed clueless and also tired. It was a busy week/weekend and a holiday but the customer service can use some improvement. We would be back and would interact less with the staff next time. The rooms were clean, smelled clean and had the basic amenities needed. They do give you a bottle of wine of your choice when you check in. Station House looked way better than all the other hotels around the area. The pool area could be alittle more clean but again, overall it was a great stay!