Pottawatomie County Vacations & Trips from $587

Bed bugs on the rooms 107

After traveling over 659 miles, arrived in the evening with no one around in lobby, had to call out numerous times for person to appear, went to our room, went to check out bathroom, clean towels but toilet had BLACK RING ALL INSIDE RIM WITH FECES ON SEAT AND UNDER SEAT! That toilet hadn’t been cleaned in months,Absolutely Disgusting! Tried to call Lobby, no one answered, then had to go back down to lobby, again, no one around had to keep calling out finally he appeared, went to room he too looked disgusted and then put us in different room.Breakfast , no decaf coffee, stale muffins, we checked out. Emailed Sonesta Hotels they responded quick stating this hotel was independently owned, but they reached out to them and said we would hear soon, I said I wouldn’t leave this review without reaching out to them first but No One has contacted me, has been over a week. Stayed there Sept 29,2026 and checked out next day . I will never stay in a Sonesta Hotel Again!