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Grand Hotel des Alpes

4.0 star property
Family ski hotel with 2 restaurants

Choose dates to view prices

Photo gallery for Grand Hotel des Alpes

Lounge
Exterior
Front of property
Lounge
Mountain view

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Bar
  • Hot Tub
  • Spa
  • Pool
  • Gym
  • Breakfast included

Room options

Available filters for rooms
Showing 7 of 7 rooms

View all photos for Deluxe Suite

Deluxe Suite | Minibar, in-room safe, desk, cribs/infant beds

Deluxe Suite

Highlights

Heating
Refrigerator
TV
Bidet
Private bathroom
Hair dryer
Minibar
Desk
  • 592 sq ft
  • Sleeps 3
  • 1 Double Bed

View all photos for Comfort Double Room, Mountain View

Minibar, in-room safe, desk, cribs/infant beds

Comfort Double Room, Mountain View

Highlights

Heating
Refrigerator
TV
Bidet
Private bathroom
Hair dryer
Minibar
Desk
  • 172 sq ft
  • Mountain view
  • Sleeps 3
  • 1 Double Bed OR 2 Twin Beds

View all photos for Luxury Double Room, Mountain View

Minibar, in-room safe, desk, cribs/infant beds

Luxury Double Room, Mountain View

Highlights

Heating
Refrigerator
TV
Bidet
Private bathroom
Hair dryer
Minibar
Desk
  • 430 sq ft
  • Sleeps 3
  • 1 Double Bed

View all photos for Superior Quadruple Room, Mountain View

Superior Quadruple Room, Mountain View | Living area | TV

Superior Quadruple Room, Mountain View

Highlights

Heating
Refrigerator
TV
Bidet
Private bathroom
Hair dryer
Minibar
Desk
  • 387 sq ft
  • Sleeps 4
  • 1 Double Bed and 2 Twin Beds OR 4 Twin Beds

View all photos for Family Triple Room, Connecting Rooms, Mountain View

Minibar, in-room safe, desk, cribs/infant beds

Family Triple Room, Connecting Rooms, Mountain View

Highlights

Heating
Connecting rooms available
Refrigerator
TV
Bidet
Private bathroom
Hair dryer
Minibar
  • 387 sq ft
  • Mountain view
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

View all photos for Comfort Double Room Single Use, Mountain View

Minibar, in-room safe, desk, cribs/infant beds

Comfort Double Room Single Use, Mountain View

Highlights

Heating
Refrigerator
TV
Bidet
Private bathroom
Hair dryer
Minibar
Desk
  • 172 sq ft
  • Mountain view
  • Sleeps 1
  • 1 Queen Bed

View all photos for Family Suite, 2 Bedrooms

Family Suite, 2 Bedrooms | Minibar, in-room safe, desk, cribs/infant beds

Family Suite, 2 Bedrooms

Highlights

Heating
Refrigerator
TV
2 bedrooms
Bidet
Private bathroom
Hair dryer
Minibar
  • 700 sq ft
  • Mountain view
  • Sleeps 4
  • 1 Double Bed and 2 Twin Beds OR 4 Twin Beds

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About the neighborhood

Map
Via Passo Rolle, 118, Primiero San Martino di Castrozza, TN, 38054
Location: 10.0/10 Exceptional

What's nearby

  • San Martino di Castrozza Ski Area - 1 min walk - 0.0 miles
  • Col Verde Gondola - 4 min walk - 0.2 miles
  • Cabinovia Colverde - 4 min walk - 0.2 miles
  • Tognola Gondola - 17 min walk - 0.9 miles
  • Val Venegia - 7 min drive - 4.6 miles

Getting around

  • Feltre Station - 45 min drive
  • Marco Polo Airport (VCE) - 127 min drive

Restaurants

  • ‪Osteria Pan & Vin - ‬11 min drive
  • ‪Baita Segantini - ‬3 min walk
  • ‪Pizzeria La Vecchia Fornace - ‬2 min walk
  • ‪Ristorante Pizzeria Slalom - ‬5 min walk
  • ‪Capanna Cima Comelle - ‬47 min drive

About this property

Grand Hotel des Alpes

Upscale family-friendly hotel near Dolomites
Consider a stay at Grand Hotel des Alpes and take advantage of free continental breakfast, a terrace, and a playground. Hit the slopes at this hotel offering a ski shuttle, ski passes, and ski storage. Treat yourself to a massage, a body treatment, or a facial at the onsite spa. Be sure to enjoy lunch and dinner at the two on-site restaurants. Free in-room WiFi is available to all guests, along with an arcade/game room and dry cleaning/laundry services.
You'll also find perks like:
  • An indoor pool with sun loungers
  • Free self parking
  • A roundtrip airport shuttle (surcharge), babysitting (surcharge), and luggage storage
  • A banquet hall, an elevator, and tour/ticket assistance
Room features
All guestrooms at Grand Hotel des Alpes include comforts such as 24-hour room service, in addition to amenities like free WiFi and safes.
Other amenities include:
  • Rollaway/extra beds (surcharge) and cribs/infant beds (surcharge)
  • Bathrooms with showers and bidets
  • TVs with premium channels
  • Refrigerators, heating, and daily housekeeping

Languages

English, Italian

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Front of property

Hotel Fratazza

  • Breakfast included
  • Restaurant
  • Air conditioning
  • Game room
8.4 out of 10, Very Good, 46 reviews
Hotel Fratazza

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Roundtrip airport shuttle (surcharge)
  • Ski shuttle nearby
  • Free self parking on site

Food and drink

  • Free continental breakfast available daily 8:00 AM to 10:00 AM
  • 2 restaurants
  • A bar/lounge

Restaurants on site

  • Il Cervo
  • La Camisela

Things to do

  • 24-hour health club
  • Arcade/game room
  • Full-service spa
  • Hot tub
  • Indoor pool
  • Playground
  • Sauna
  • Ski passes
  • Ski storage
  • Steam room

Family friendly

  • Arcade/game room
  • Babysitting (surcharge)
  • Crib (surcharge)
  • Free supervised activities for children
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Playground
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • 2 meeting rooms
  • Business center

Outdoors

  • In the mountains
  • Pool loungers
  • Terrace

Full-service spa

  • Facials
  • Massage
  • Sauna
  • Turkish bath

Accessibility

  • Elevator

More

  • 2 buildings
  • 5 floors
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Crib (surcharge)
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • TV with premium channels

Food and drink

  • 24-hour room service
  • Minibar
  • Refrigerator

More

  • Desk
  • Free daily newspapers
  • Heating
  • Mobile key entry
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: 1:00 AM
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 10 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
Guests planning to arrive outside of normal check-in hours must contact this property in advance to arrange check-in.

Renovations and closures

The property is closed between March 19 and June 22.

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of EUR 5 per pet, per day
Service animals are welcome, and are exempt from fees
Up to 13 lbs per pet
Restrictions apply; for more information contact the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Rollaway/extra beds are available
Cribs (infant beds) are available for EUR 20.0 per day

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: EUR 2.50 per person, per night, up to 10 nights. This tax does not apply to children under 14 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Pet fee: EUR 5 per pet, per day
  • Service animals are exempt from fees
  • Crib (infant bed) fee: EUR 20.0 per day
  • Rollaway beds are available for an additional fee

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Property Registration Number IT022245A135SEES94

We should mention

All guests, including children, must be present at check-in and show their government-issued photo ID card or passport
Cash transactions at this property cannot exceed EUR 5000, due to national regulations; for further details, please contact the property using information in the booking confirmation

National rating

This property has received its official star rating from the local rating authority.

Property is also known as

Grand Des Alpes San Martino di Castrozza
Grand Hotel Des Alpes San Martino di Castrozza
Grand Hotel Alpes San Martino di Castrozza
Grand Alpes San Martino di Castrozza
Grand Alpes tino di Castrozza
Grand Hotel des Alpes Hotel
Grand Hotel des Alpes Primiero San Martino di Castrozza
Grand Hotel des Alpes Hotel Primiero San Martino di Castrozza

Frequently asked questions

Does Grand Hotel des Alpes have a pool?

Yes, this property has an indoor pool.

Is Grand Hotel des Alpes pet-friendly?

Yes, Grand Hotel des Alpes allows pets with a maximum weight of up to 13 lbs per pet. There's a fee of EUR 5 per pet, per day. Service animals are exempt from fees.

How much is parking at Grand Hotel des Alpes?

Self parking is free at this property.

What time is check-in at Grand Hotel des Alpes?

Check-in start time: 4 PM; Check-in end time: 1:00 AM. Late check-in is available during limited hours.

What time is check-out at Grand Hotel des Alpes?

Check-out is at 10 AM.

Does Grand Hotel des Alpes provide a shuttle to the airport?

Yes, there's an airport shuttle.

Where is Grand Hotel des Alpes located?

Located near the slopes, this Primiero San Martino di Castrozza hotel is in the mountains, within 1 mi (2 km) of San Martino di Castrozza Ski Area and Dolomites, and close to winter sports such as skiing lessons. Col Verde Gondola and Cabinovia Colverde are just steps away.

Grand Hotel des Alpes Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 29 out of 45 reviews
Rating 8 - Good. 14 out of 45 reviews
Rating 6 - Okay. 2 out of 45 reviews
Rating 4 - Poor. 0 out of 45 reviews
Rating 2 - Terrible. 0 out of 45 reviews

9.6/10

Cleanliness

9.4/10

Staff & service

8.0/10

Amenities

8.2/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

M

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very good value. Suite size room for price of normal room
Stayed 2 nights in Mar 2024

8/10 Good

David

Liked: Cleanliness, staff & service
Great location but dated facilities. Staff was very helpful and the other major complaint was the Wi-Fi, which is subpar. Overall excellent location and a nice hotel that needs to be brought into the 21st-century a bit with better amenities.
Stayed 2 nights in Jul 2023

10/10 Excellent

Katherine

Liked: Cleanliness, staff & service, amenities
We had a one night stay during a tour of northern Italy. For the price we were very impressed and felt it necessary to write this review. It felt like stepping back in time a bit decor wise but we actually found this really charming and it was impeccably clean throughout. Small details such as the towel art in the room and unexpected access to a little indoor pool (that staff turned back on just for us despite our late check on time) made it an absolute delight. We also loved the breakfast. During our tour we have stayed at a lot of hotels, many more modern and more expensive than this, but this was our favourite. We will be back again and bringing friends for a simple, comfortable stay with amazing views under the mountain!
Stayed 1 night in Sep 2024

8/10 Good

Livia

Liked: Cleanliness, staff & service
Stayed 3 nights in Feb 2025

8/10 Good

Bruno

Liked: Cleanliness, staff & service, amenities
Un hotel con i suoi anni ben tenuto. Gentile il personale al ricevimento e le ragazze al servizio colazioni così come le cameriere ai piani.
Stayed 2 nights in Jan 2025

8/10 Good

Giuseppe

Liked: Staff & service
Stayed 3 nights in Jan 2025

6/10 Okay

Simone

Disliked: Staff & service
Personale indifferente
Stayed 5 nights in Jan 2025

8/10 Good

Pierluigi

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Bene
Stayed 3 nights in Jan 2025

10/10 Excellent

Maxence

Stayed 1 night in Sep 2024

10/10 Excellent

Maxence

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2024

10/10 Excellent

Yoav

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2024

8/10 Good

Alberto

Liked: Cleanliness, staff & service, amenities
Hotel situato in una posizione ottima per raggiungere il centro e con un comodo parcheggio. Ottima e abbondante la colazione e bella e attrezzata la Spa. Unica nota negativa, nel complesso è un po' trascurato, cosa che per un grand hotel 4 stelle non dovrebbe essere ammesso!!!
Stayed 3 nights in Aug 2024

10/10 Excellent

Maria

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Struttura storica nel pieno centro di San Martino di Castrozza. Personale sia alla reception che a colazione molto professionale e gentile.Colazione ricca.Camera spaziosa e pulita con balcone e vista sulle montagne.
Stayed 3 nights in Aug 2024

10/10 Excellent

lorenzo

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Aug 2024

8/10 Good

Danny Skov

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Kvalitetsoplevelse i Dolomitterne

Fantastiske dage i Dolomitterne. Dejligt rummeligt familieværelse med dobbeltseng og to separate enkeltsenge til teenagerne. Morgenmaden og servicen i restauranten på hotellet var i særklasse i forhold øvrige hoteller i samme prisklasse.
Stayed 3 nights in Jul 2024

10/10 Excellent

John de

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Mooi hotel met geweldig uitzicht op loopafstand van het centrum. Prima ontbijt
Stayed 1 night in Jun 2024

8/10 Good

Ludovica

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Ottima posizione. Camera molto ampia e comoda. Buon rapporto qualità/prezzo
Stayed 2 nights in Jun 2024

10/10 Excellent

margaret

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jun 2024

8/10 Good

Sara

Liked: Cleanliness, staff & service, property conditions & facilities
Tutto ok, l'unica cosa l'arredamento del albergo un po' vecchio
Stayed 6 nights in Feb 2024

10/10 Excellent

Tommaso

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Posto piacevole

Posto bellissimo, camera favolosa e colazione abbastanza.
Stayed 2 nights in Feb 2024

10/10 Excellent

Stefano

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel storico in buona posizione..ottimo park.Tutto il personale gentile e disponibile..buono centro benessere e colazione eccellente e varia.consigliato
Stayed 4 nights in Jan 2024

10/10 Excellent

omar

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Appena passato tre giorni con la mia famiglia.. personale gentilissimo e disponibile a qualsiasi richiesta. Spa e piscina stupendi. Miniclub bellissimo per i bambini.. consiglio assolutamente
Stayed 3 nights in Jan 2024

10/10 Excellent

Luigi

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Ottimo l'hotel e i servizi con la spa riservata agli ospiti. Salotto bar grande e ospitale. Ottimo anche il ristorante. Ski bus di fronte al ripostiglio sci. Un'ottima scelta. Non sempre i "Grand hotel 4****" soddisfano le aspettative come in questo caso. Consigliato.
Stayed 4 nights in Dec 2023

10/10 Excellent

Nicolas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Ich war schon oft beim Grand Hotel des Alpes. Super Service! Die Lage ist einfach unschlagbar. Immer wieder gerne, bis nächstes Jahr!
Stayed 5 nights in Jun 2023

10/10 Excellent

ANDREA

Stayed 1 night in Jan 2023