Prospect Bay Vacations from $698

Front desk staff consisted of one person. Not very friendly. Tried to have a conversation with her but she was pretty much non-responsive. The room was large and spacious which was probably the only thing that I can give it four stars for. The shower was extremely noisy. It's screeched at almost ear piercing sound levels. There must be air in the pipes. I had to stop the shower and get out it was so noisy. I tried changing the water but it didn't work. The floor in the room is carpeted and it was fairly dirty. I was in my sock feet and I walked on things the number of times. Maybe they're using an old vacuum and it's not doing a good job of sucking up the dirt. With it being winter I'm sure salt is being tracked through. The light on the heat pump glares in your face at night time. If I turned over that light was coming right into my face. The fridge, as nice as it is to have in the room, was also very noisy. It was rattling most of the night. I open the door a couple times to try to adjust it but it didn't stop. The inn on the lake is a bit of a historic property. It's been there for a long time. It's been renovated several times but it's starting to show its age again, it's very dated. The sink in the bathroom is stained yellow. I stayed on a Monday night and booked through Expedia at 170 per night plus tax and hotel fees. I don't feel that it lived up to its $200 value.

There was an issue with the heat pump when I checked in. It was after the desk had closed, but they were incredibly responsive when I texted. We were able to reset it and I was warm and cosy in no time. The rooms are suites with a small kitchen, sitting-tv area, desk, luxurious bathroom and comfortable bed. Love the Scandinavian style. I would stay there again. It was a lovely stay.

The furniture was worn looking along with light fixtures throughout the hotel. Single ply toilet paper...really?! Staff were courteous and offered free upgrade.

Everything was as expected

The room was good. The hotel is under going renovations so the second floor was dusty and half closed off.