8/10 Very Good! (566 reviews)
Seal on bottom of door is partially missing, can feel the draft.
TV is "conne ted without internet", after repeat calls to front desk we gave up trying to watch.
Ice machine is out of order half the time, soda vending always broken.
Whoever refills the small shampoo bottles spills and doesnt wipe them off.
Check in at 3, check out at 11. Absolutely NO LEEWAY on this (asking ahead, on booking, and offering to pay a fee), even though the place has only had 1 or 2 other guests on each visit.
On previous visits the cleaner starts banging on the door at 1030... doesnt even wait for 11.
Front desk is friendly enough, though.
Jets on tub are borderline disgusting.
The mattress in previous visits was fine (same room all 3 times), this time it was a different room and the mattress was so soft it was like trying to sleep on quicksand... you sunk to the bottom and laid on the platform. It was awful.
Couch in this room was the most uncomfortable thing I've sat on.
Lamps were completely missing lightbulbs.
Reviewed on Apr 22, 2025