Hyatt Zilara Cap Cana ‐ Adults Only ‐ All Inclusive

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Private beach, white sand, sun loungers, beach umbrellas
Private beach, white sand, sun loungers, beach umbrellas
Private beach, white sand, sun loungers, beach umbrellas
Water park

Overview of Hyatt Zilara Cap Cana ‐ Adults Only ‐ All Inclusive

Hyatt Zilara Cap Cana ‐ Adults Only ‐ All Inclusive

5.0 star property

4.7/5 Exceptional

Guests rated this property 4.8/5 for cleanliness.

Popular amenities

  • On private beach
  • Pool
  • Free WiFi
  • Parking included
  • All inclusive
  • Air conditioning

Cleaning and safety practices

  • Cleaned with disinfectant
  • 24-hour vacancy between guest room stays
  • Hand sanitizer provided
  • Personal protective equipment
Map
Boulevard Zona Hotelera, Playa Juanillo, Punta Cana, La Altagracia, 23000

Explore the area

  • Popular LocationJuanillo Beach6 min walk
  • Popular LocationIndigenous Eyes Ecological Park10 min drive
  • Popular LocationPunta Espada Golf Course12 min drive
  • AirportPunta Cana (PUJ-Punta Cana Intl.)17 min drive

Choose dates to view prices

About this area

Punta Cana

Located in Punta Cana, Hyatt Zilara Cap Cana ‐ Adults Only ‐ All Inclusive is near the airport and on a private beach. The area's natural beauty can be seen at Juanillo Beach and Punta Cana Beach. Downtown Punta Cana and Manati Park Bavaro are also worth visiting. Explore all the area has to offer with ziplining, horse riding, and cave exploring.

What's nearby

  • Juanillo Beach - 6 min walk
  • Indigenous Eyes Ecological Park - 10 min drive
  • Punta Espada Golf Course - 12 min drive
  • Scape Park - 17 min drive
  • La Cana Golf Course - 18 min drive

Getting around

  • Punta Cana Intl. Airport (PUJ) - 17 min drive

Restaurants

  • Blue Marlin - 5 min drive
  • La Taberna De Charlo - 8 min drive
  • Il Cappuccino - 9 min drive
  • El Portico - 10 min drive
  • Arroceria Valenciana - 10 min drive

About this property

Hyatt Zilara Cap Cana ‐ Adults Only ‐ All Inclusive

Adults-only luxury on the beach
Catch some rays on Hyatt Zilara Cap Cana ‐ Adults Only ‐ All Inclusive's private white sand beach or spend the day relaxing at the full-service spa. Then enjoy a meal at one of the property's 6 restaurants.
Hyatt Zilara Cap Cana ‐ Adults Only ‐ All Inclusive offers 375 air-conditioned accommodations with iPod docking stations and minibars. Pillowtop beds feature Egyptian cotton sheets, down comforters, and premium bedding. A pillow menu is available. Flat-screen televisions come with cable channels.

Bathrooms include slippers, designer toiletries, and hair dryers. Business-friendly amenities include desks and complimentary newspapers, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include safes and complimentary bottled water. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include hypo-allergenic bedding.

A private beach and a complimentary water park with a lazy river and waterslides are featured at the property. 3 outdoor swimming pools are on site along with a spa tub. Other recreational amenities include a sauna and a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Larimar Spa has 14 treatment rooms including rooms for couples and outdoor treatment areas. Services include deep-tissue massages, hot stone massages, Swedish massages, and facials. A variety of treatment therapies are provided, including aromatherapy, Ayurvedic, and hydrotherapy. The spa is equipped with hot springs/mineral springs, a sauna, a spa tub, and a steam room.

The spa is open daily. Guests under 18 years old are not allowed in the spa.

All inclusive details

This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Activities and facilities/equipment

All onsite activities and use of facilities and equipment are included.

Water activities

Kayaking
Snorkeling

Land activities

Fitness facilities
Volleyball

Lessons/classes/games

Aerobics
Bartending
Cooking
Dancing
Language
Water fitness
Yoga

Entertainment

Onsite entertainment and activities
Onsite live performances
Theme parties

Languages spoken

English, Portuguese, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property

Social distancing

Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Masks available
Hand sanitizer provided
Individually-wrapped food options available through room service
This information is provided by our partners.

Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and transportation

  • Free valet parking on site

Food and drink

  • 6 restaurants and 1 coffee shop/cafe
  • 2 swim-up bars, 6 bars/lounges, 1 beach bar and 1 poolside bar
  • 24-hour room service

Restaurants on site

  • The Pier
  • Brandos
  • Journeys
  • Shutters Beachside
  • Waves

Things to do

  • 24-hour fitness center
  • 3 outdoor pools
  • Aerobics classes
  • Beach volleyball
  • Beach yoga
  • Free water park access
  • Full-service spa
  • Pilates classes
  • Sauna
  • Shopping
  • Spa tub
  • Steam room
  • Yoga classes

Family friendly

  • 3 outdoor pools
  • Free water park access
  • Grocery/convenience store
  • Laundry facilities
  • Lazy river
  • Snack bar/deli
  • Waterslide

Conveniences

  • Ballroom
  • Banquet hall
  • Elevator
  • Front-desk safe
  • Gift shop/newsstand
  • Grocery/convenience store
  • Reception hall

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry cleaning service
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Tour/ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 24-hour business center
  • Conference center (15000 square feet of space)
  • Meeting rooms - 18

Outdoors

  • Beach loungers
  • Beach umbrellas
  • Firepit
  • Garden
  • Outdoor entertainment area
  • Outdoor furniture
  • Pool cabanas (surcharge)
  • Pool sun loungers
  • Pool umbrellas
  • Private beachfront location
  • Rooftop terrace

Spa

  • 14 treatment rooms
  • Aromatherapy
  • Ayurvedic treatments
  • Body scrubs
  • Body treatments
  • Body wraps
  • Couples treatment room(s)
  • Detox wraps
  • Facials
  • Hot springs/mineral springs
  • Hydrotherapy
  • Manicures and pedicures
  • Massage - deep-tissue
  • Massage - hot stone
  • Massage - prenatal
  • Massage - Swedish
  • Massage/treatment rooms
  • Outdoor treatment areas
  • Reflexology
  • Sauna
  • Spa open daily
  • Spa tub
  • Steam room

More

  • Beach towels
  • Couples dining
  • Designated smoking areas
  • Romance packages available
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Down comforter
  • Egyptian cotton sheets
  • Hypo-allergenic bedding
  • Pillow menu
  • Pillow-top mattress
  • Premium bedding

Bathroom

  • Designer toiletries
  • Hair dryer
  • Towels

Entertainment

  • Cable channels
  • Flat-screen TV
  • iPod dock

Food and drink

  • Champagne service
  • Coffee/tea maker
  • Free bottled water
  • Minibar

More

  • Desk
  • Free local calls
  • Free newspapers
  • Iron/ironing board
  • Phone
  • Safe
  • Slippers
  • Turndown service

See similar properties

Policies

Check-in

Check-in from 3:00 PM - 11:00 AM
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM
Late check-out subject to availability

Special check-in instructions

Front desk staff will greet guests on arrival
It is Hyatt's practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy; appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children younger than 18 are not allowed at this adults-only property; all guests 18 and older are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a smoke detector, and a security system

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Guests under 18 years old are not permitted at this adults-only property
Only registered guests are allowed in the guestrooms
Guests under 18 years old are not allowed in the spa

Property is also known as

Hyatt Zilara Cap Cana Adults All Inclusive
Hyatt Zilara Cap Cana Adults All Inclusive Punta Cana
Hyatt Zilara Cap Cana Adults Hotel Punta Cana
Hyatt Zilara Cap Cana Adults Hotel
Hotel Hyatt Zilara Cap Cana - Adults Only Punta Cana
Punta Cana Hyatt Zilara Cap Cana - Adults Only Hotel
Hotel Hyatt Zilara Cap Cana - Adults Only
Hyatt Zilara Cap Cana Adults
Hyatt Zilara Cap Cana - Adults Only Punta Cana
Hyatt Zilara Cap Cana Adults Punta Cana
Hyatt Zilara Cap Cana Adults Only – All Inclusive
Hyatt Zilara Cap Cana All Inclusive
Hyatt Zilara Cap Cana Adults
Hyatt Zilara Cap Cana Adults Only All Inclusive
Hyatt Zilara Cap Cana ‐ Adults Only ‐ All Inclusive Punta Cana

Frequently asked questions

Overall score and ratings

4.7

Exceptional

Rating 5 - Excellent. 396 out of 481 reviews
5 - Excellent 82%
Rating 4 - Good. 51 out of 481 reviews
4 - Good 11%
Rating 3 - Okay. 20 out of 481 reviews
3 - Okay 4%
Rating 2 - Poor. 3 out of 481 reviews
2 - Poor 1%
Rating 1 - Terrible. 11 out of 481 reviews
1 - Terrible 2%

4.8/5

Cleanliness

4.8/5

Staff & service

4.8/5

Amenities

4.8/5

Property conditions & facilities

4.8/5

Eco-friendliness

5/5 Excellent

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff is incredibly servicial and friendly, bottom to top. The food if excellent and plentiful. Did not care much for the no reservations policy in the specialty restaurants. Makes for long waits if you are not first in line. Our room was spacious, clean and very well decorated. The “all inclusive” has its limits and they make you work to get the good stuff. The air conditioning gets automatically turned off at 3am in the morning so you can wake up sweating before it comes back on. The Mayordomo or Butler we were assigned was pretty much invisible. But it is a formidable property and worth visiting.
Stayed 5 nights in Jun 2022

5/5 Excellent

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was nice helpful. It was clean, all over but back walk out to the beach was dirty. I will go back
Stayed 4 nights in Jun 2022

5/5 Excellent

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Restaurants provided a wide variety of choices, and there were numerous activitites.
Stayed 6 nights in Jun 2022

5/5 Excellent

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The people were really friendly and service was top notch concierge Yafreisi was amazing!!
Stayed 5 nights in Jun 2022

5/5 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great accomodations. Everything you need is on property.
Stayed 5 nights in Jun 2022

1/5 Terrible

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I'm highly dissatisfied with my stay here. They do not allow you to use your own speaker to listen to music as you please. After a day or two here you will see they try to please and appeal to certain a demographic. You might come here to visit Punta Cana / DR, and experience some of the culture but you will not feel it at this resort/hotel. No Dominican music, or anything. I was surprised they even served "Presidente" Dominican beer. Save your money, and find a cheaper hotel with a better, and authentic experience. I was ready to go home by the first day thanks to the staff for harassing me about my speaker. This place sucks!!!
Stayed 6 nights in Jun 2022

5/5 Excellent

Traveled with group, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This resort is gorgeous. It’s very clean and the staff is what’s makes this place awesome. They all go out of your way to make you enjoy your vacation and make sure you will come back again in the future. If you are booking Club rooms, you will have your own butler who can help you with a lot of things. The activity options on the beach and the entertainment at night are good. The option to ride Kayak and small sailing catamarans are in includes in the hotel fee at no extra charge which is great. The dining options are plenty. The best restaurants we ate at are Waves (the steak house), the Pier for breakfast, and the Italian restaurant even though you need to be ready to wait a while until you get seated at the Italian place. The landscaping is beautiful and there are lots of sitting areas to enjoy all the activities.
Stayed 3 nights in May 2022

5/5 Excellent

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything about our trip to this Resort was phenomenal. We did not even go off the property because we enjoyed participating in everything available to us right there on the property. The food was phenomenal and the staff were so friendly and fun too. They loved competing with my husband in ping pong by the pool because no one could beat him. They would speak to us by name and made us feel so welcome. I would highly recommend this resort to all. We will definitely be back and will even bring the kids next time because they have plenty for adults and kids to enjoy!
Stayed 5 nights in May 2022

3/5 Okay

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Unfortunately, we were overall pretty disappointed by our stay. While the property itself is absolutely beautiful (and very clean!), we found that the quality of food and drinks, as well as the service at times, fell far below our expectations. The room service and pool/beach food options were limited (although the pizza and burger were good!), the night "concerts" were *extremely* loud and kept us up when trying to sleep (note: we are 26 and love music, but this volume was truly insane on a vacation where we were trying to relax), and some of our meals were not even edible (particularly the potato gnocchi, nachos, and the overcooked mahi mahi). Again, the resort itself was beautiful, but our overall experience was about 2.5/5 stars and we do not plan to return. On our last night, we went down to dinner at 7:30 and didn't end up returning until 10:30 (due to wait times and very slow service-- not to mention they were out of some of the dishes we wanted to try). Highly recommend Le Blanc (Cabo or Cancun) instead, as it set our expectations for all-inclusive resorts very high! Hoping we just had a poor and rare negative experience, but definitely keep some of these things in mind when trying to choose your next vacation.
Stayed 4 nights in May 2022

5/5 Excellent

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Excellent experience
Stayed 3 nights in May 2022