- Disliked: Cleanliness, amenities, property conditions & facilities
We booked up for Riu Palace Punta Cana, got inside and the hotel was completely empty. The taxi driver came back to find us and took us to another Riu hotel. No one warned us about this in advance, we just discovered there that we will get roomed to a lower star hotel. Not fair, the food was not tasty and not all the restaurants were open. The beach was dirty and not enough personnel to help with cleaning around.