Hotel portal de reyes

Property class: 3

Choose dates to view prices

Reviews

8.2 out of 10
Very good
Consider a stay at Hotel portal de reyes and take advantage of free breakfast (local cuisine), a garden, and a bar. In addition to a gym and a business center, guests can connect to free WiFi in public areas.

Popular amenities

  • Breakfast included
  • Parking included
  • Restaurant
  • Gym
  • Business services

Room options

Available filters for rooms
Showing 4 of 4 rooms

View all photos for Junior Suite

A hotel room with a large bed, two bedside tables with lamps, a small round table with chairs, and an air conditioning unit on the wall.

Junior Suite

  • 226 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Suite

A hotel room with two beds, a ceiling fan, an air conditioning unit, a bedside table with a lamp, and a window with curtains.

Deluxe Suite

  • 344 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Twin Sofa Bed

View all photos for Classic Double Room, Garden View

A hotel room with two beds, a ceiling fan, a wooden headboard, and a nightstand with a lamp.

Classic Double Room, Garden View

8.0 out of 10
Very good
(6 reviews)
  • Garden view
  • 205 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Comfort Suite

A hotel room with a large bed, a ceiling fan, a small table with chairs, and a view of the outside through large windows.

Comfort Suite

  • 312 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Twin Sofa Bed

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About the neighborhood

Centro Histórico, a neighborhood in San Juan del Río, is home to Hotel portal de reyes . Church of Santa Maria and Tequisquiapan Opal Mine are local landmarks, and travelers looking to shop may want to visit Tequisquiapan Handicraft Market and Ezequiel Montes Street Market. El Oasis Water Park and Termas del Rey Water Park are also worth visiting. Visit our San Juan del Río travel guide
Map
9 Av. Juárez Pte., San Juan del Río, QUE, 76800

What's nearby

  • Senor del Sacro Monte Temple
    3 min walk - 0.2 miles
  • Nuestra Senora de Guadalupe Church
    5 min walk - 0.3 miles
  • Fundadores Square
    5 min walk - 0.3 miles
  • TecMilenio University San Juan del Rio Campus
    17 min walk - 0.9 miles
  • Corregidora Stadium
    45 min drive - 42.0 miles

Getting around

  • Queretaro Intl. Airport (QRO)
    41 min drive

Restaurants

  • Finca Santa Veracruz
    1 min walk
  • Parrilla La Queretana
    2 min walk
  • Café "La Parroquia", San Juan del Río
    4 min walk
  • Restaurant Hotel Portal De Reyes
  • La Parroquia (paleteria & Fuente De Sodas)
    4 min walk

About this property

Hotel portal de reyes

  • Hotel located in Centro Histórico
  • At Hotel portal de reyes , you can look forward to free breakfast (local cuisine), a garden, and a bar. Stay connected with free WiFi in public areas, and guests can find other amenities such as a gym and a business center.
  • You'll also find perks like:
    • An outdoor pool
    • Free self parking
    • Coffee/tea in the lobby, an elevator, and a 24-hour front desk
    • Smoke-free premises
  • Room features
  • All 60 rooms include comforts such as private hot tubs, in addition to amenities like safes.
  • More conveniences in all rooms include:
    • Bathrooms with tubs or showers and free toiletries
    • Daily housekeeping and desks

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Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site

Food and drink

  • Free local cuisine breakfast available daily 7:00 AM to 11:30 AM
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • bar taurino

Things to do

  • Gym
  • Outdoor pool

Family friendly

  • Outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Housekeeping (daily)

Business services

  • Business center

Outdoors

  • Garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Front entrance ramp
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible restaurant
  • Wheelchairs on site

More

  • Mosquito nets
  • Smoking not allowed

Room amenities

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper

Entertainment

  • TV

More

  • Desk
  • Safe

Policies

Check-in

Check-in start time: noon; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before 1:00 PM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Children may not be eligible for complimentary breakfast

Property payment types

  • Mastercard
  • American Express
  • Visa

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher

Frequently asked questions

Does Hotel portal de reyes have a pool?

Yes, this property has an outdoor pool.

How much does it cost to stay at Hotel portal de reyes ?

As of Oct 17, 2026, prices found for a 1-night stay for 2 adults at Hotel portal de reyes on Oct 18, 2026 start from $84, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Hotel portal de reyes pet-friendly?

No, pets are not allowed at this property.

How much is parking?

Self parking is free at this property.

What time is check-in at Hotel portal de reyes ?

Check-in start time: noon; Check-in end time: anytime.

What time is check-out at Hotel portal de reyes ?

Check-out is at 1:00 PM.

Where is Hotel portal de reyes located?

Located in Centro Histórico, this hotel is within a 5-minute walk of Senor del Sacro Monte Temple and Nuestra Senora de Guadalupe Church. Fundadores Square and TecMilenio University San Juan del Rio Campus are also within 1 mi (2 km).

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Reviews

Hotel portal de reyes Reviews

8.2

Very Good

9.2

Cleanliness

8.6

Amenities

8.8

Staff & service

8.6

Property conditions & facilities
Rating 10 - Excellent. 28 out of 53 reviews
Rating 8 - Good. 12 out of 53 reviews
Rating 6 - Okay. 5 out of 53 reviews
Rating 4 - Poor. 4 out of 53 reviews
Rating 2 - Terrible. 4 out of 53 reviews

Reviews

Verified review

6/10 Okay

Liked: Cleanliness
Disliked: Staff & service, amenities, property conditions & facilities
*
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 1 night in Jun 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
No me gustó que el lavabo estaba como tapado y las camas están como desniveladas te subías y tenían una tronadera les falta mejorar esos puntos como mtto de las instalaciones
Stayed 2 nights in Sep 2026
Verified review

8/10 Good

Liked: Cleanliness, amenities, property conditions & facilities
Me gusto al ubicación, él hotel en general esta bien lo que no me gusto es que al momento de cambiar los boletos del desayuno los meseros prefieren atender a los que pagan el bufete que a los que nos lo incluyen gratis y se ve mucho la distinción.
Stayed 2 nights in Sep 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Super bien ubicado, la alberca con agua caliente, muy tranquilo
Stayed 1 night in Sep 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Es bueno, no perfecto por qué no admiten perriños. LC...
Stayed 1 night in Sep 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
El hotel esta muy centrico y la alberca esta muy bien cuidada
Stayed 1 night in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
La habitación se encontraba limpia, buen estado y con internet y cable con buena señal, desayuno excelente y el personal muy atento y servicial. Excelente opción para vacacionar y más que nada en el centro cerca de muchos lugares que visitar. Sin duda volvería.
Stayed 2 nights in Aug 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente lugar para descansar, personal muy amable y ubicación Perfecta cerca del centro...
Stayed 2 nights in Aug 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Muy buena ubicación y servicio excelente, el único inconveniente es que se escucha mucho el flujo de agua de descarga entre cuartos
Stayed 2 nights in Jul 2026
Verified review

4/10 Poor

Liked: Cleanliness
Disliked: Amenities
No había agua caliente, era un problema para bañarse con el agua tibia a fría, muy malas las llaves de la regadera
Stayed 3 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Muy bonito lugar para descansar y el servicio es excelente 👌
Stayed 1 night in Jul 2026
Verified review

2/10 Terrible

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
el hotel sobrevendio las habitaciones, cuando llegasmo no sdijeronq que tno teniamos ya habitacion por una sobreventa por parte de la aplicación, y nos mandaro a otro hotel hermano, el cual no es de la misma categoria.
Stayed 1 night in Jul 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
El desayuno incluido no es muy basto pero no está tan mal. El personal es muy amable tanto en recepción como en el restaurante. El estacionamiento no está techado pero es cómodo directo a la propiedad, la habitación tiene buen tamaño y está cómoda pero hace falta aire acondicionado. El baño está bien.
Stayed 2 nights in Jul 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Únicamente en el restaurante en el desayuno si nos hicieron esperar demasiado porque el papel que se debe de recoger en el lobby, no lo solicite pero el mesero me comentó que el lo pediría Bueno pasaron más de quince minutos y nada hasta que me paré y lo fuí a solicitar
Stayed 2 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente, muy recomendable
Stayed 2 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Muy bien el hotel y limpio, solo que nos cobraron unp poco más de lo que marcaba la aplicación
Stayed 1 night in Apr 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
solo 1 comentarios en la página del Internet dice que tiene tina de hidromasaje y no es así, de hecho yo les pregunte en recepción y me dijeron que no habia.
Stayed 2 nights in Apr 2026
Verified review

4/10 Poor

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
Definitivamente no regreso, según podíamos pedir servicio al cuarto y ni los teléfonos servían, en una habitación no había agua fría, tuvo qué ir el de mantenimiento y, qué incómodo es eso, en otra habitación no había secadora, no ponen shampoo, ponen 2 jaboncitos que ni espuma hacen, cuando reclamé la primera vez el Sr dijo ser solo un empleado y no podía hacer nada, el gerente jamás intervino y la Sra de recepción solo dijo que " Una disculpa y ya" creo no es una respuesta a un huesped al cual no le cumplieron lo que promete en su página. Lo único bueno de este viaje fue el personal del restaurante y la comida. Pero uno puede ir como comensal sin estar hospedado en ese pésimo lugar. Si tienen oportunidad de reservar en otro lado seria mejor. Espero que lo escrito aquí sirva para que mejoren sus instalaciones. Saludos.
Stayed 2 nights in Apr 2026
Verified review

6/10 Okay

Las camas ya caducaron Están fatales
Stayed 2 nights in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
😅había un poco de
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
En general bien, el personal muy amable y muy rico el desayuno.
Stayed 1 night in Feb 2026
Verified review

6/10 Okay

Liked: Staff & service
Me tocó una habitación donde se oían como lavaban los platos a las 5:30 am y como hacían el desayuno Me dijeron una habitación con vista al patio y la ventana daba al edificio En si el servicio bien
Stayed 1 night in Jan 2026
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Que el lugar está céntrico
Stayed 1 night in Jan 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities
TODO MUY BIEN ATENCION Y PERSONAL
Stayed 2 nights in Jan 2026