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21c Museum Hotel Durham

4.0 star property
Upscale spa hotel, a quick walk to Carolina Theatre

Choose dates to view prices

your current months are August, 2024 and September, 2024.
August 2024
September 2024

Photo gallery for 21c Museum Hotel Durham

Interior entrance
Land view from property
Front of property
Premium bedding, minibar, in-room safe, desk
Lunch, dinner, brunch served; American cuisine

Reviews

8.6

Excellent

Popular amenities

  • Restaurant
  • Spa
    SpaSpa
  • Bar
    BarBar
  • Pet friendly
    Pet friendlyPet friendly
  • Parking available
    Parking availableParking available
  • Housekeeping
    HousekeepingHousekeeping

Check-in time

4:00 PM

Check-out time

11:00 AM

Explore the area

Map
111 North Corcoran Street, Durham, NC, 27701
  • Popular LocationDurham Performing Arts Center4 min walk
  • Popular LocationDuke University19 min walk
  • Popular LocationDuke University Hospital4 min drive
  • AirportRaleigh, NC (RDU-Raleigh - Durham Intl.)20 min drive

Most relevant reviews

ExperimentalCarousel

6/10 Okay

Ok.
Zachary
Jul 23, 2024
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About the neighborhood

Durham

21c Museum Hotel Durham is located in Downtown Durham, a neighborhood in Durham, and is near a train station. Durham Performing Arts Center and Carolina Theatre are cultural highlights, and travelers looking to shop may want to visit Brightleaf Square. Looking to enjoy an event or a game while in town? See what's going on at Durham Bulls Athletic Park. Spend some time exploring the area's activities, including golfing.
Visit our Durham travel guideOpens in a new window

What's nearby

  • Durham Performing Arts Center - 4 min walk
  • Durham Convention Center - 4 min walk
  • Durham Bulls Athletic Park - 7 min walk
  • Duke University - 19 min walk
  • Duke University Hospital - 4 min drive

Getting around

  • Durham Station - 6 min walk
  • Raleigh-Durham International Airport (RDU) - 21 min drive

Restaurants

  • ‪The Parlour - ‬2 min walk
  • ‪The Oak House - Durham - ‬1 min walk
  • ‪Bull McCabe's Irish Pub - ‬5 min walk
  • ‪Luna Rotisserie and Empanadas - ‬2 min walk
  • ‪Pizzeria Toro - ‬3 min walk

About this property

21c Museum Hotel Durham

Upscale hotel near Carolina Theatre
Located close to Durham Convention Center and Durham Performing Arts Center, 21c Museum Hotel Durham provides dry cleaning/laundry services, a bar, and a 24-hour gym. Treat yourself to a massage at the onsite spa. The on-site American cuisine restaurant, Counting House, offers brunch, lunch, dinner, and light fare. Stay connected with free in-room WiFi, and guests can find other amenities such as a 24-hour business center and a steam room.
You'll also enjoy the following perks during your stay:
  • Cooked-to-order breakfast (surcharge), a free area shuttle, and valet parking (surcharge)
  • An area shuttle, an elevator, and smoke-free premises
  • Meeting rooms, a front-desk safe, and a water dispenser
  • Guest reviews speak highly of the helpful staff
Room features
All 125 rooms feature comforts such as premium bedding and air conditioning, as well as thoughtful touches like free WiFi and safes.
Other conveniences in all rooms include:
  • LED light bulbs and eco-friendly cleaning products
  • Bathrooms with designer toiletries and tubs or showers
  • 42-inch flat-screen TVs with cable channels
  • Coffee/tea makers, daily housekeeping, and desks

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Free area shuttle up to 5 mi
  • Area shuttle
  • Valet parking on site (USD 30 per night; includes in/out privileges)

Food and drink

  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas

Restaurants on site

  • Counting House

Things to do

  • 24-hour gym
  • Full-service spa
  • Sauna
  • Steam room

Family friendly

  • Free area shuttle
  • Laundry facilities
  • Refrigerator on request

Conveniences

  • 24-hour front desk
  • Guidebooks
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Turndown service

Business services

  • 10,500 square feet of conference space
  • 24-hour business center
  • Meeting rooms

Full-service spa

  • 2 treatment rooms
  • Couples treatment rooms
  • Massage

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator (36 inch wide door)
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path of travel

More

  • At least 80% lighting from LEDs
  • Ballroom
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 2015
  • Local culture and ecosystem education
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Bathrobes
  • Bathtub or shower
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Slippers
  • Towels provided

Entertainment

  • 42-inch flat-screen TV with cable channels
  • iPod dock

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Minibar
  • Refrigerator on request
  • Restaurant dining guides

More

  • Air conditioning (climate-controlled)
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Free local calls
  • Iron/ironing board
  • LED lighting
  • Phone
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in time starts at 4:00 PM
Contactless check-in available
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 75.00 per accommodation, per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs only
Up to 50 lbs per pet
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property:

  • Resort fee: USD 5.00 per accommodation, per stay
The resort fee includes:
  • In-room bottled water

We have included all charges provided to us by the property.

Optional extras

  • Valet parking fee: USD 30.00 per night (in/out privileges)
  • Pet fee: USD 75.00 per accommodation, per stay
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a security system, a first aid kit, and window guards
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)

We should mention

Reservations are required for massage services; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

21c Museum Hotel Durham
Hotel 21c Museum Hotel Durham - MGallery Durham
Durham 21c Museum Hotel Durham - MGallery Hotel
Hotel 21c Museum Hotel Durham - MGallery
21c Museum Hotel Durham MGallery
21c Museum Durham MGallery
21c Museum Hotel Durham - MGallery Durham
21c Museum Hotel MGallery
21c Museum MGallery
21c Museum Hotel Durham
21c Museum Durham Mgallery
21c Museum Hotel Durham Hotel
21c Museum Hotel Durham Durham
21c Museum Hotel Durham MGallery
21c Museum Hotel Durham Hotel Durham

Frequently asked questions

Is 21c Museum Hotel Durham pet-friendly?

Yes, this property allows dogs with a maximum weight of up to 50 lbs per pet. There's a fee of USD 75.00 per accommodation, per stay. Service animals are exempt from fees.

How much does it cost to stay at 21c Museum Hotel Durham?

As of Jul 27, 2024, prices found for a 1-night stay for 2 adults at 21c Museum Hotel Durham on Aug 8, 2024 start from $179.55, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at 21c Museum Hotel Durham?

Valet parking is available for USD 30.00 per night.

What time is check-in at 21c Museum Hotel Durham?

Check-in begins at 4:00 PM. After-hours check-in is not available.

What time is check-out at 21c Museum Hotel Durham?

Check-out is at 11:00 AM.

Where is 21c Museum Hotel Durham located?

Located in Downtown Durham, this spa hotel is within a 5-minute walk of Carolina Theatre, Durham Performing Arts Center, and Durham Convention Center. American Tobacco Campus and Durham Bulls Athletic Park are also within 10 minutes. Durham Station is 6 minutes by foot.

21c Museum Hotel Durham Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 562 out of 1004 reviews" "
Rating 8 - Good. 237 out of 1004 reviews" "
Rating 6 - Okay. 114 out of 1004 reviews" "
Rating 4 - Poor. 57 out of 1004 reviews" "
Rating 2 - Terrible. 34 out of 1004 reviews" "

9.0/10

Cleanliness

9.0/10

Staff & service

8.0/10

Amenities

8.6/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

6/10 Okay

Zachary

Business traveler
Liked: Cleanliness, staff & service, amenities
Ok.
Stayed 1 night in Jul 2024

10/10 Excellent

LaShonda

Liked: Cleanliness, staff & service, property conditions & facilities
Loved it
Stayed 3 nights in Jul 2024

10/10 Excellent

Billie

Liked: Amenities
The property was great.
Stayed 1 night in Jul 2024

6/10 Okay

Victoria

Liked: Cleanliness, staff & service
Stayed 2 nights in Jul 2024

10/10 Excellent

Julie

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location!!
Stayed 1 night in Jul 2024

8/10 Good

Jerry

Liked: Cleanliness, staff & service
I like the rooms and bathroom very much. I did not like the food and menu on the restaurant Even some employees told me not to eat on the restaurant since it was not good I did like the bar.
Stayed 9 nights in Jun 2024

8/10 Good

Hoang

Traveled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Great service and convenient location. The art exhibits on the 2nd floor lobby were also great additions to the experience. Highly recommend the hotel’s restaurant, Counting House, for a nice dinner.
Stayed 7 nights in Jun 2024

6/10 Okay

Cynthia, Arlington

Liked: Staff & service
Having stayed in several 21C facilities and I was excited for this one. The hotel/restaurant/valet staff, art exhibits, food...were what I would expect from this line. The elevators, hallways and rooms really were a disappointment. It all just seemed dark and dingy. Sad to say, I don't desire to stay there in the future.
Stayed 1 night in Mar 2024

10/10 Excellent

Jan, Yanceyville

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Gorgeous. Everything.
Stayed 1 night in Jun 2024

4/10 Poor

Jessica

Traveled with family and small children
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
First rooms air conditioning didn’t work. After 2 nights, 3 calls for maintenance to fix it and 1 visit to the front desk, we were moved to another room. That room was right on the square and very loud. We could hear the music playing at neighboring hotels and/or the square. Very disappointing especially since we were traveling with our son. Had the opposite experience the last time I stayed at this hotel a year ago, but it has gone downhill. The hotel, overall needs maintaining. Only 1 working elevator to the higher floors and rooms. Area itself has such potential but unsafe given the homeless population. Accosted at all times of the day and could not enjoy even a walk across the street without being harassed.
Stayed 4 nights in Jun 2024

10/10 Excellent

Amy

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We were here for American Dance Festival (ADF). The art work in this hotel is amazing and made the stay so unique and interesting. As a former office and bank building, the hotel itself is also very historically significant, as the architect for this building was, I believe, also the architect for the Empire State Building. Our room was very clean and spacious. The staff was friendly. It was convenient to many things in town. It was within walking distance to some good eateries, as well, including Mateo, a Spanish tapas restaurant.
Stayed 2 nights in Jun 2024

6/10 Okay

Christina

Traveled with family and small children
Liked: Staff & service, amenities
Disliked: Property conditions & facilities
I rank my hotels with each star meaning something. Cost, Convience/Amenities, Staff, Cleanliness/safety, and Style/structure This hotel only gets 2.75 of my 5 stars. It's a 3 star hotel disguising itself as a 4 star. BREAKDOWN: Cost - no star - not worth the $215 paid for room and parking. On my way to RI, I had stayed in a hotel in Arlingron with a similar style. Their cost with parking was $175. If I could have stayed there again going back, I would have but wanted to try this hotel out of curiosity and was disappointed. For everything that I had experience and seen, I would only pay $150 for my stay and this includes mtly resort fee and parking (which was an addition $30 all together). Convience/Amenties - .50 star -Parking was a huge inconvince for those with large luggage and kids. Positive is the location for the club goers. Sauna and other stuff was a good addition. Staff- a whole star- cause they freaking rocked it ❤️ Cleaniness/Safety- .50 star, the bedroom and bathroom were clean the rubber duck was a good addition. However there were damages along the walls and floor that was either from incomplete maintenence or past visitors. Safety was definitely an issue when it came to the elevators and broken electrical appliances in the room. Style/Structure - .75 - I almost give this a whole star, but with how thin the walls were I had to cut it. Now the style of the overall hotel is great. The concept was an art museum is great, but is missing some execution points

4/10 Poor

Katherine

Traveled with partner
Liked: Cleanliness
Disliked: Staff & service, amenities
Staff did not inform us of people climbing outside of our room when we purchased an upgrade. Regardless if it was for charity, when an upgrade to a suite has been purchased the front desk should also inform them of events that may bother them during their stay. The front desk should not rely on a small sign at check in to relinquish all accountability of poor hospitality. After the issue happened, the service went in a downward spiral especially in cleanliness that even an offer of a comp dinner at the restaurant couldn’t mend the broken heart of hopes that we had for this hotel.
Stayed 3 nights in Apr 2024

10/10 Excellent

Kimberly

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel was perfect because we were able to walk to the theater and restaurants. The staff was very nice and went above and beyond. They even had our room ready and we were able to check in early.
Stayed 1 night in Jun 2024

10/10 Excellent

Staci, Cumming

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved this hotel! The art throughout the space was fantastic as well as the decor of the rooms. Attentive staff and great location. Will definitely be staying here again!
Stayed 4 nights in Jun 2024

10/10 Excellent

Katherine

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very cool vibe and very friendly, helpful staff.
Stayed 1 night in Jun 2024

6/10 Okay

John

Liked: Cleanliness, staff & service
Stayed 1 night in Jun 2024

10/10 Excellent

William

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jun 2024

10/10 Excellent

David

Traveled with family
Fun hotel and art a plus; cool and great neighborhood
Stayed 2 nights in Jun 2024

6/10 Okay

S.R.

Traveled with family and small children
Liked: Cleanliness
Nice and clean room. Safe did not work and neither did the replacement safe. Took a long time to check in well after the room should have been ready. Elevators took a very long time and housekeeping / maintenance plus a cart was always already inside -- there appear to be no freight elevators. None of this was disclosed at booking.
Stayed 2 nights in Jun 2024

6/10 Okay

Leslie

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I would rate higher but our check in experience set us of to a tough start. Check in is at 4pm. We arrived at three and rooms were not ready which understandable. We had a drink at the bar and went back up about 415pm. We saw numerous guests checking in ahead of us. Most of them getting rooms. I was told they were sold out the past two nights and still working on getting rooms ready. I told check in we had 530 dinner reservations. We finally got into our room about 515pm. Only other issue the room was out of shampoo and I had to ask 3 times before receiving it. Favorite part for me was the hostess at the counting house and mid day bartender. Great conversation and wonderful drinks.
Stayed 2 nights in Jun 2024

6/10 Okay

Juan

Traveled with family and small children
Liked: Staff & service
Hotel was average. hotel had a very intriguing vibe but the buildings interior screamed for simple updates & upgrades. The room hallways and floors appeared to be that of a extremely unkept senior citizens building. Some moments you could get positively lost in the “museum” type deco vibe,& then you would come back to reality upon seeing smudged finger and hand marks on the walls that appeared like the hotel’s interior was that of a buildings exterior walls. Our rooms appeared pleasant at first glance, but as you inspected, you can see areas of filth as well as the smell of wet rug. Our rooms faucet was broken and would poor water throughout the sink top and floor. Average hotel at best, but the location allowed access to more areas and restaurants which was a plus. Ultimately the stay was average, the hotel was ok but the worse part was being consistently greated by the homeless individuals upon our nightly returns to the hotel. By far the most unpleasant experience was the homeless people waiting near the hotel and hassling you for money. 2 out of the 4 experiences of vagrant harassment turned into down right verbal assaults and intimidation. When you’re with family and children it’s the last thing you wanna deal with. Ultimately it’s not the hotel’s responsibility to deal with the homeless but i want to make a clearer picture of our stay. To bring some positivity to the review, I did find the check in staff very professional & helpful. I wll not be returning.
Stayed 3 nights in May 2024

10/10 Excellent

Christopher, Lake Wylie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wish I had longer to stay here. Very quiet area and close everything.
Stayed 1 night in May 2024

10/10 Excellent

Mycal

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Meow
Stayed 1 night in May 2024

10/10 Excellent

Joshua

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2024

General hotel information

Reasons to Book
Nice Bathroom & Property Cleanliness
Check-In Time
4:00 PM
Check-Out Time
11:00 AM
Star Rating
4.0