Rayle Vacations from $557

The staff was extremely rude upon check in and it was not necessary. We made an error in booking and the representative was hateful rather than helpful. We chose to find an alternative hotel for the remainder of our stay.

This hotel has the potential to be amazing! This is due to the staff and the restaurant ONLY. I spent 5 days here and had issues with the plumbing all but 1 day. The hotel is in need of major renovations, as a matter of fact the renovations were taking place while we were there. Tyler is wonderful, kind and willing to make anything that goes wrong right immediately. Our hot water had issues the 1st day, the hot water ran cold within the 1st 20 mins and that's how I met Tyler. I promise he is a super human, he fixed the issue that day but by the 3rd day we had to switch rooms and eventually the hot water heater qas removed from our old room. The 2nd to last day we were in our new room, the hot water ran cold AGAIN. Our superman Tyler came and reset the water heater. This time the water stayed hot until the day we checked out. I absolutely loved some of the staff thatvi came in contact with such as; Nikki in the restaurant is such a beautiful soul and her hospitality is truly a southern charm. Kind, warm, very personable and willing to make sure each guest that dines in has not only great food but outstanding service. Kelle at the receptionist desk is as wonderful as her warm and genuine smile, extremely helpful. Joshua and Norman who were wonderful Bell's men, also greeted us with a smile and made sure we were taken care of. Norman even came to our room to help us move the day we switched rooms. Besides the hotel needing renovations and having hot water heater issue, it was g