Red Cross Vacations from $412

We stayed for two nights. When I made the reservation, no one mentioned or written anywhere you had to have your card scanned for $100 in case of any incidents. You are supposed to get it back when you check out, have not seen it credited yet. The first night, my son found a lot of long, black hairs on his pillows. The next day, went down for breakfast, most of the food was gone. The small bottles of milk were spoiled. The chocolate milk was so spoiled, it was a solid. When we came back that night, used the bathroom and the toilet was clogged and flooded the bathroom. When my son went to go to bed, he found a huge clump of blond hair in the bed. There was so much, like someone cleaned a hair brush on the bed. Also, the remote to the TV died, the battery cover was screwed shut. When we brought it to their attention, we were told they could not change out the batteries because maintenance had everything locked up and they did not have a key. We complained when we checked out, they supposedly refunding one of the nights.

Excellent service! The hotel is conveniently located near Charlotte Motor Speedway and Concord mall and restaurants. So excited to have stayed here. Ganga and her team are amazing! Super friendly and helpful. Great place for families. The breakfast is the best! So much variety!

Hotel very nice. Room clean. Breakfast was just ok and smelled strongly in our room in the morning

Room was clean and comfortable. Just on the small side compared to other rooms I’ve stayed recently.

Everything was nice the staff was wonderful thd hotel was exactly like it was advertised on there website the check in was smooth anything I needed while I stayed there they responded quickly it was amazing I will be back .