Red Mansion Native Cultural Centre Tours

The location of this property was excellent and made it very easy to explore, being just a short walk from the main square. Although there were some roadworks nearby during our stay, this didn’t cause any inconvenience as we were usually out before they started each morning. When we first arrived, the room appeared clean and comfortable. Unfortunately, we later discovered quite a few silverfish in the bathroom, which we had to deal with daily. This was disappointing and made the space feel less well maintained than it first appeared. We also had an issue with the window not closing properly due to a loose handle. We contacted the property, and while they responded promptly and said an engineer would attend, the problem was never actually fixed during our stay. It also became clear that there are residents living in the same building. While this wasn’t a major issue, it would have been nice to know in advance, as the noise levels were sometimes quite high. There was loud music most nights until around 1–2am, which made it difficult to sleep. The property did provide earplugs, which was appreciated and did help somewhat with the noise. Overall, this is a well-located place to stay with plenty of potential, but the maintenance issues, pests, and nightly noise did detract from the experience. I would consider staying again in the future, but I would have appreciated clearer communication about the presence of residents and what to expect.

The Hotel is superb friendly staff and in a great location

This is a fantastic hotel. From the wonderful staff who can't do enough for you to the adventurous cocktails, it's 10/10. I have been very lucky to stay in some of the finest hotels worldwide and this is now amongst them. It is also well placed for the old town and the castle