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SureStay Plus Hotel by Best Western Reno Airport

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Lobby
Exterior
Exterior
Junior Suite | Premium bedding, blackout drapes, iron/ironing board
Breakfast and dinner served, American cuisine

Overview of SureStay Plus Hotel by Best Western Reno Airport

SureStay Plus Hotel by Best Western Reno Airport

2.5 star property
7.8 out of 10 Good
7.8/10 Good

Popular amenities

  • Pool
  • Free airport shuttle
  • Parking included
  • Free WiFi
  • Restaurant
  • Air conditioning
Map
1981 Terminal Way, Reno, NV, 89502

Explore the area

  • AirportReno, NV (RNO-Reno-Tahoe Intl.)9 min walk
  • Popular LocationWestern Wildlife Galleries2 min drive
  • Popular LocationGrand Sierra Resort Casino3 min drive
  • Popular LocationCinemark-Century Park Lane 16 Movie Theater3 min drive

Room options

About this area

Reno

In the city center and in the mountains, SureStay Plus Hotel by Best Western Reno Airport is in an area with good airport proximity. National Automobile Museum and Nevada Museum of Art are cultural highlights and Great Basin Adventure is a popular area attraction. Looking to enjoy an event or a game? See what's going on at National Bowling Stadium or Reno Events Center. Practice your golf swing on a nearby course, or enjoy other activities in the great outdoors, such as mountain climbing and hiking/biking trails in the area.
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Map

What's nearby

  • Western Wildlife Galleries - 2 min drive
  • Grand Sierra Resort Casino - 3 min drive
  • Cinemark-Century Park Lane 16 Movie Theater - 3 min drive
  • Atlantis Casino - 4 min drive
  • Peppermill - 5 min drive

Getting around

  • Reno Station - 9 min drive
  • Reno Tahoe Intl. Airport (RNO) - 2 min drive

Restaurants

  • McDonald's - 2 min drive
  • Jack In The Box - 17 min walk
  • Tahoe Taphouse - 4 min drive
  • Sushi Pier - 12 min walk
  • Denny's - 11 min walk

About this property

SureStay Plus Hotel by Best Western Reno Airport

Hotel in the city center
Located close to Reno-Sparks Convention Center and National Automobile Museum, SureStay Plus Hotel by Best Western Reno Airport provides a free roundtrip airport shuttle, a terrace, and a garden. The onsite restaurant, Plaza Court, features American cuisine. In addition to laundry facilities and a bar, guests can connect to free in-room WiFi.
You'll also enjoy perks such as:
  • A seasonal outdoor pool
  • Free self parking, plus extended parking (surcharge)
  • 9 meeting rooms, a ballroom, and luggage storage
  • An elevator, smoke-free premises, and a TV in the lobby
  • Guest reviews give top marks for the breakfast
Room features
All 265 rooms boast comforts such as premium bedding and air conditioning, as well as perks like free WiFi and desk chairs. Guest reviews say good things about the clean, comfortable rooms at the property.
Extra conveniences in all rooms include:
  • Bathrooms with eco-friendly toiletries and shower/tub combinations
  • 39-inch flat-screen TVs with cable channels
  • Refrigerators, microwaves, and free infant beds

Languages

English, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Follows standard cleaning and disinfection practices of We Care Clean (Best Western)
Follows industry cleaning and disinfection practices of SafeStay (AHLA - USA)

Social distancing

Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Hand sanitizer provided
Individually-wrapped food options available for breakfast
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • 24-hour free roundtrip airport shuttle on request
  • Free self parking on site
  • Free RV/bus/truck parking on site
  • Extended parking on site (USD 12 per day)
  • Wheelchair-accessible parking available
  • Onsite parking includes off-street options

Food and drink

  • A bar/lounge
  • A restaurant

Restaurants on site

  • Crosswinds
  • Plaza Court

Things to do

  • Gym
  • Seasonal outdoor pool
  • TV in common areas

Family friendly

  • Free crib
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Seasonal outdoor pool

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Luggage storage
  • Vending machine

Guest services

  • Daily housekeeping
  • Multilingual staff
  • Proposal/romance packages

Business services

  • 24-hour business center
  • 9 meeting rooms
  • Computer station
  • Conference center (4,400 square feet of space)

Outdoors

  • Garden
  • In the mountains
  • Picnic area
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom available in select rooms
  • Assistive listening devices
  • Elevator
  • Handrails in hallways
  • Handrails in stairways
  • Pool hoist on site
  • Stair-free path to entrance
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • Ballroom
  • Banquet hall
  • Reception hall
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Free crib
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination

Entertainment

  • 39-inch flat-screen TV with cable channels
  • Pay movies

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Biodegradable toiletries
  • Connecting rooms available
  • Desk chair
  • Electrical adapters
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Phone

Similar properties

Policies

Check-in

Check-in from 3:00 PM - 2:00 AM
Minimum check-in age: 21

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival
This property doesn't offer after-hours check-in

Renovations and closures

The following facilities will be closed during the winter:
  • Swimming pool

Access methods

Staffed front desk

Pets

Service animals are welcome, and are exempt from fees

Children and extra beds

Children are welcome
Rollaway/extra beds are available for USD 25.0 per stay
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property:

  • Deposit: USD 50.00 per accommodation, per stay
  • Breakage deposit: USD 50.00 per stay

We have included all charges provided to us by the property.

Optional extras

  • Extended parking fee: USD 12.00 per day
  • Rollaway bed fee: USD 25.0 per stay

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve cribs/infant beds and rollaway/extra beds
This property accepts credit cards; cash is not accepted
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The seasonal pool will be open from May to September
Pool access available from 9:00 AM to 9:00 PM
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation
A car is recommended for transportation to and from this property
Parking height restrictions apply
Children under 16 years old are not allowed in the swimming pool or fitness facility without adult supervision

Property is also known as

SureStay Plus Reno Airport
SureStay Plus Hotel Best Western Reno Airport
SureStay Plus Best Western Reno Airport
SureStay Plus Reno Airport Plaza Hotel
SureStay Plus Hotel
SureStay Plus Reno Airport Plaza
SureStay Plus
Airport Plaza Hotel Reno
Airport Plaza Reno
SureStay Plus Hotel Reno Airport
Airport Plaza Hotel
SureStay Plus Hotel by Best Western Reno Airport
Best Western Plus Airport Plaza Hotel
SureStay Plus Hotel Reno Airport by Best Western
Best Western Airport Plaza Hotel
Surestay Plus By Reno Reno
SureStay Plus Reno Airport Plaza Hotel
SureStay Plus Hotel by Best Western Reno Airport Reno
SureStay Plus Hotel by Best Western Reno Airport Hotel
SureStay Plus Hotel by Best Western Reno Airport Hotel Reno

Frequently asked questions

Does SureStay Plus Hotel by Best Western Reno Airport have a pool?

Yes, this property has a seasonal outdoor pool. Pool access is from 9:00 AM–9:00 PM. The pool will be closed during the winter.

How much does it cost to stay at SureStay Plus Hotel by Best Western Reno Airport?

As of May 29, 2023, prices found for a 1-night stay for 2 adults at SureStay Plus Hotel by Best Western Reno Airport on May 30, 2023 start from $99.0, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at SureStay Plus Hotel by Best Western Reno Airport?

Self parking is free at this property.

What time is check-in at SureStay Plus Hotel by Best Western Reno Airport?

Check-in is from 3:00 PM - 2:00 AM. After-hours check-in is not available.

What time is check-out at SureStay Plus Hotel by Best Western Reno Airport?

Check-out is at 11 AM.

Does SureStay Plus Hotel by Best Western Reno Airport provide a shuttle to the airport?

Yes, there's a free airport shuttle that runs on request.

Where is SureStay Plus Hotel by Best Western Reno Airport located?

Located in the heart of Reno, this hotel is within 3 mi (5 km) of Reno-Sparks Convention Center, National Automobile Museum, and Nevada Museum of Art. National Bowling Stadium and Reno Events Center are also within 6 mi (10 km).

SureStay Plus Hotel by Best Western Reno Airport Reviews

SureStay Plus Hotel by Best Western Reno Airport Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 415 out of 1024 reviews" "
" "10 - Excellent 41%
Rating 8 - Good. 334 out of 1024 reviews" "
" "8 - Good 33%
Rating 6 - Okay. 138 out of 1024 reviews" "
" "6 - Okay 13%
Rating 4 - Poor. 79 out of 1024 reviews" "
" "4 - Poor 8%
Rating 2 - Terrible. 58 out of 1024 reviews" "
" "2 - Terrible 6%

8.3/10

Cleanliness

8.2/10

Staff & service

7.5/10

Amenities

7.7/10

Property conditions & facilities

7.7/10

Eco-friendliness

Reviews

8/10 Good

Ronald, Eugene

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Almost everything about this property is good with the exception of the food available in the evening. They advertise a restaurant, but only place for dinner is inside a loud noisy sports bar.
Stayed 3 nights in May 2023

4/10 Poor

Carmen

Traveled with family
Liked: Cleanliness
The TV was too far from the bed; the remote control didn’t work; there was a chemical smell in the room
Stayed 1 night in May 2023

6/10 Okay

Matthew

Liked: Staff & service
Disliked: Property conditions & facilities
Stayed 1 night in May 2023

8/10 Good

Kevin

Liked: Cleanliness, staff & service
Stayed 2 nights in May 2023

6/10 Okay

William B

Liked: Cleanliness, property conditions & facilities
Wake up call was 20 minutes late
Stayed 1 night in May 2023

4/10 Poor

James

Business traveler
Disliked: Cleanliness, staff & service, property conditions & facilities
Old and tired!
Stayed 1 night in May 2023

8/10 Good

Steve

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to airport
Stayed 1 night in May 2023

10/10 Excellent

Will

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice rooms, clean, and the staff was extremely friendly and helpful
Stayed 1 night in May 2023

8/10 Good

Chris

Stayed 6 nights in Apr 2023

10/10 Excellent

Kathleen

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
As expected. Clean.
Stayed 1 night in May 2023

General hotel information

Highly Rated Amenities
Comfortable Beds & Room Cleanliness
Star Rating
2.5
Nearest Airport
Reno, NV (RNO-Reno-Tahoe Intl.)
Address
1981 Terminal Way, Reno, NV