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SureStay Plus Reno Airport Plaza Hotel

Star Rating
3 out of 5

Information

Reviews

4.0 / 5Very Good
2,003 reviews

Amenities

  • Pool
  • Free WiFi
  • Free Parking
  • Pet Friendly

Map

What's nearby

  • Popular Location
    Grand Sierra Resort Casino
    2 min drive
  • Popular Location
    Cinemark-Century Park Lane 16 Movie Theater
    3 min drive
  • Restaurant
    Denny's
    11 min walk
  • Restaurant
    A&W
    13 min walk
  • Airport
    Reno, NV (RNO-Reno-Tahoe Intl.)
    1 min drive

Choose dates to view prices

Book online or call:

1-800-238-0767
  • Standard Room, 1 King Bed, Accessible, Non Smoking

    Room Amenities

    • Sleeps 2
    • 1 King Bed
    More details
  • Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

    Room Amenities

    • Sleeps 2
    • 1 King Bed
    More details
  • Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave (Pet Friendly)

    Room Amenities

    • Sleeps 4
    • 2 Queen Beds
    More details
  • Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave (Pet Friendly)

    Room Amenities

    • Sleeps 2
    • 1 King Bed
    More details
  • Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

    Room Amenities

    • Sleeps 2
    • 1 King Bed
    More details
  • Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

    Room Amenities

    • Sleeps 4
    • 2 Queen Beds
    More details
  • Standard Room, 1 King Bed, Non Smoking, Fireplace (Pet Friendly)

    Room Amenities

    • Sleeps 2
    • 1 King Bed
    More details
  • Standard Room, 1 King Bed, Non Smoking, Fireplace

    Room Amenities

    • Sleeps 2
    • 1 King Bed
    More details
  • Presidential Suite, 1 King Bed, Non Smoking, Fireplace

    Room Amenities

    • Sleeps 2
    • 1 King Bed
    More details

About this area

Reno

Located in Reno, SureStay Plus Reno Airport Plaza Hotel is in a walkable area with good airport proximity and shopping. National Automobile Museum and Nevada Museum of Art are cultural highlights, and some of the area's popular attractions include Fleischmann Planetarium and Science Center and Great Basin Adventure. Sierra Safari Zoo and Fun Quest are also worth visiting. Our guests appreciate the hotel's quiet location.

Visit our Reno travel guide

What's nearby

  • Popular Location
    Grand Sierra Resort Casino - 2 min drive
  • Popular Location
    Cinemark-Century Park Lane 16 Movie Theater - 3 min drive
  • Popular Location
    Atlantis Casino - 3 min drive
  • Popular Location
    Reno-Sparks Convention Center - 4 min drive
  • Popular Location
    Peppermill - 4 min drive

Getting around

  • Reno Station - 11 min drive
  • Reno, NV (RNO-Reno-Tahoe Intl.) - 4 min drive

Restaurants

  • Plaza Court — 1 min walk
  • Crosswinds — 1 min walk
  • Denny's — 11 min walk
  • A&W — 13 min walk
  • Jack In The Box — 17 min walk

About this property

SureStay Plus Reno Airport Plaza Hotel

3-star hotel with free airport shuttle and restaurant
Along with a restaurant, this smoke-free hotel has an outdoor pool and a fitness center. Free WiFi in public areas is provided, as well as free self parking, a free airport shuttle, and a free casino shuttle. Additionally, a bar/lounge, a coffee shop/café, and a 24-hour business center are onsite. All 265 rooms provide conveniences like sitting areas and refrigerators, plus free WiFi and flat-screen TVs with cable channels. Guests will also find microwaves, premium bedding, and coffee makers.
SureStay Plus Reno Airport Plaza Hotel offers 265 air-conditioned accommodations with coffee/tea makers and hair dryers. Accommodations offer separate sitting areas. Beds feature premium bedding. 39-inch flat-screen televisions come with cable channels and pay movies. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include shower/tub combinations and complimentary toiletries.
This Reno hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply).
SureStay Plus Reno Airport Plaza Hotel features an outdoor pool and a fitness center. Dining options at the hotel include a restaurant and a coffee shop/café. A bar/lounge is on site where guests can unwind with a drink. A computer station is located on site and wireless Internet access is complimentary.
A 24-hour business center is on site at this 3-star property. 9 meeting rooms are available. This business-friendly hotel also offers multilingual staff, a garden, and laundry facilities. A roundtrip airport shuttle (available 24 hours) and a casino shuttle are complimentary for guests. Complimentary self parking is available on site.
SureStay Plus Reno Airport Plaza Hotel is a smoke-free property.
Recreational amenities at the hotel include an outdoor pool and a fitness center.

Policies

Check-in

Check-in between 3 PM - midnight
Late check-in subject to availability
Minimum check-in age - 18

Special check-in instructions

If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation.
24-hour airport shuttle service is available on request. Fees may apply. Contact the property in advance to get details.
This property accepts credit cards only for all bookings where payment for the stay will be made on site instead of at the time of booking. Cash is not accepted.

Check-out

Check-out before 11 AM

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 10.0 per day.
  • Cribs (infant beds) are not available.

Pets

  • Pets allowed for an extra charge of USD 25 per accommodation, per stay
  • Dogs only
  • 2 per room (up to 80 lbs)
  • Specific rooms only, restrictions apply
  • Pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Property payment types

American Express
Diners Club
Discover
Mastercard
Visa

Important information

Fees

You'll be asked to pay the following charges at the property:

  • Deposit: USD 200 per stay

We have included all charges provided to us by the property. However, charges can vary, for example, based on length of stay or the room you book.

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Breakfast fee: between USD 5 and USD 15 for adults, USD 5 and USD 15 for children (approximately)
  • Extended parking fee: USD 9.00 per day
  • Pet fee: USD 25 per accommodation, per stay
  • Rollaway bed fee: USD 10.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy.
Government-issued photo identification and a credit card are required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.
    Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

We should mention

The seasonal pool will be open from July to September. The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation. The property allows pets in specific rooms only and has other pet restrictions (surcharges apply and can be found in the Fees section). Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation.

Property is also known as

  • SureStay Plus Reno Airport
  • SureStay Plus Hotel Best Western Reno Airport
  • SureStay Plus Best Western Reno Airport
  • SureStay Plus Reno Airport Plaza Hotel
  • SureStay Plus Hotel
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  • SureStay Plus
  • Airport Plaza Hotel Reno
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  • Airport Plaza Hotel
  • SureStay Plus Hotel by Best Western Reno Airport
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  • Best Western Airport Plaza Hotel
  • Surestay Plus Reno Plaza
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  • SureStay Plus Reno Airport Plaza Hotel Hotel
  • SureStay Plus Reno Airport Plaza Hotel Hotel Reno

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking
  • Extended parking: USD 9.00 per day
  • Free 24-hour roundtrip airport shuttle
  • Airport shuttle on request
  • Free casino shuttle

Food and drink

  • Cooked-to-order breakfast available for a fee daily 6:00 AM–1:00 PM: USD 5-15 for adults and USD 5-15 for children
  • 1 restaurant and 1 coffee shop/café
  • 1 bar

Things to do

  • Fitness center
  • Outdoor pool

Family friendly

  • Dry cleaning service
  • Laundry facilities
  • Microwave
  • Outdoor pool
  • Refrigerator
  • Rollaway/extra beds (surcharge)

Conveniences

  • ATM/banking services
  • Ballroom
  • Elevator

Guest services

  • 24-hour front desk
  • Dry cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Wedding services

Languages spoken

  • English
  • Spanish

Business services

  • 24-hour business center
  • 9 meeting rooms
  • Computer station
  • Conference center

Outdoors

  • Garden

Accessibility

  • If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.
  • Accessible bathroom
  • In-room accessibility
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking

More

  • Smoke-free property
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning
  • Climate control (heating)
  • Premium bedding
  • Rollaway/extra beds (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Shower/tub combination

Entertainment

  • 39-inch flat-screen TV
  • Cable channels
  • Pay movies

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Connecting rooms available
  • Desk
  • Free local calls
  • Iron/ironing board
  • Phone
  • Separate sitting area

Nearby things to do

Activities

Where to eat

4.0

Very Good

5 - Excellent
739
4 - Good
787
3 - Okay
299
2 - Mediocre
129
1 - Poor
49
4.2
Cleanliness
4.2
Service and Staff
4.0
Amenities
4.0
Property condition

4/5 Good

  • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Stayed 1 night in Dec 2019

5/5 Excellent

  • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

When you first walk in it has a real cozy almost lodge like vibe. Was greeted right away and the staff was quick and friendly

Stayed 1 night in Nov 2019

3/5

  • Liked: Cleanliness
  • Disliked: Staff & service, amenities

Stayed 1 night in Dec 2019

3/5

  • Liked: Staff & service
  • Disliked: Cleanliness, property conditions & facilities

House keeping was awful. They didn’t replace things in our room, terrible job with making the bed and didn’t pick trash up off the floor. Actually left the guest services book laying on the floor when it was originally sitting on the desk. The room condition was deteriorating. Paint was peeling off the walls and light sockets behind the bed were coming out of the wall.

Stayed 3 nights in Nov 2019

3/5

  • Liked: Cleanliness, staff & service
  • Disliked: Property conditions & facilities

Common areas are nice and recently refreshed. However rooms are older and need to be remodeled

Stayed 1 night in Nov 2019

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