Rheinsberg Lake Region Vacations from $173

Unfortunately, my stay was disappointing, especially considering the quality and standard I expected from this property. Despite booking a non-smoking room, the room smelled heavily of cigarette smoke and nicotine. The carpets appeared overdue for a deep cleaning, and the overall room condition felt dated and poorly maintained. I was given a room with two double beds, and the mattresses were extremely flat, uncomfortable, and outdated. The bedding and overall sleeping arrangements lacked the comfort and quality I would expect from a hotel of this caliber. The amenities were also surprisingly limited. There were no robes, slippers, shower caps, or complimentary bottled water. The only toiletries provided were a bar of soap, shampoo, and conditioner. While I understand that amenities vary by property, the lack of even basic conveniences was disappointing. The in-room entertainment was equally outdated. The television offered only basic cable, with no access to streaming platforms such as Netflix and no option to mirror or cast content from a personal device. Additionally, the room lighting was extremely dim, making the space feel dark and uninviting. Noise was another concern. The hallways were frequently loud and rowdy, which took away from the overall comfort of the stay. Lastly, check-in was incredibly inefficient and chaotic. The process took nearly an hour, with only two front desk representatives assisting a large influx of guests. Although I recognize the staff wer

Need hot water kettle in the hotel rooms.