Front of property - evening/night

Reviews of Porto Playa Condo Hotel & Beachclub

Porto Playa Condo Hotel & Beachclub
1 Avenida Norte Esquina 16 Norte Bis, Playa del Carmen, QROO

Reviews

9.4

Exceptional

Rating 10 - Excellent. 232 out of 309 reviews" "
Rating 8 - Good. 56 out of 309 reviews" "
Rating 6 - Okay. 17 out of 309 reviews" "
Rating 4 - Poor. 1 out of 309 reviews" "
Rating 2 - Terrible. 3 out of 309 reviews" "

9.6/10

Cleanliness

9.4/10

Staff & service

9.2/10

Amenities

9.4/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Tyler

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Staff was very friendly and helpful when needed. We enjoyed the pools at both places and the beach front restaurant.
Stayed 6 nights in Mar 2024
Response from Eduardo Gil on Mar 9, 2024
Tyler,Thank you so much for your nice feedback. We are glad you had a great stay.We are looking forward to seeing you in a near future.Best,

10/10 Excellent

Renee

Liked: Cleanliness, property conditions & facilities
Excellent location. I always recommend this property to others.
Stayed 4 nights in Feb 2024
Response from Lythai Morales / Reservations on Mar 8, 2024
We can’t wait to share your 5-star review with our team. They’ll be thrilled!

10/10 Excellent

Sean

Stayed 2 nights in Feb 2024
Response from Lythai Morales / reservations on Feb 25, 2024
Thank you for the 5-star review! We value your feedback and can’t wait to serve you again.

8/10 Good

Hodesi

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Great location and friendly staff. Comfortable bed and well equipped condo. The direct website for Porto playa states that all condos have full size refrigerators . Ours did not. It was hard to buy groceries for our stay when there wasn't a way to store them . Lighting wasn't good at all in the bathroom.
Stayed 6 nights in Feb 2024
Response from Lythai Morales / Reservations Manager on Feb 22, 2024
Dear guest, Thank you for taking the time to share with us your recent experience at Porto Playa condo hotel, we are glad to hear that the staff offered a great service as well as the location is very convenient. We will pass your feed back to the single owner of the unit to try get an improvement, however, as I personally mentioned the amenities listed at Expedia, were correct, the one-bedroom condo has a minifridge and this was confirmed before your arrival, same than the information in our website for that specific condo. Hope you can give us a second chance to turn around your experience and feel free to contact us to give you the best suggestions. Warm regards from Playa!

10/10 Excellent

Dianne

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
This condo is close to everything. There is a cute little coffee shop across the street which we went to often. Its a 5 min. walk to the beach. The staff are very helpful and friendly :) I will definitely be back for another stay.
Stayed 4 nights in Dec 2023
Response from Eduardo Gil on Feb 19, 2024
Dianne,Thank you for your positive feedback. We are glad to hear you had a great stay.We look forward to seeing you in a near future.Best,

8/10 Good

Robert

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Stayed 8 nights in Feb 2024
Response from Lythai Morales on Feb 15, 2024
Thanks for sharing your review with our community. It means a lot to us.

6/10 Okay

Brian

Liked: Property conditions & facilities
Stayed 7 nights in Jan 2024
Response from Lythai Morales / Reservations on Feb 12, 2024
Thank you for your feedback. We hope to serve you again in the future and improve your experience.

6/10 Okay

Maryellen, belfast

Traveled with partner
The location is terrific and it felt very safe. The downside is the condition of the units is very old and items are showing a lot of wear. We stayed on the second floor. There was not an elevator so this meant every time we went out, we climbed over 200, I counted, stairs between the stairs to get in the building and the stairs to the unit. This became challenging, especially with groceries and luggage. We have gone to Playa del Carmen about 20 times in the last ten years and I can't say this would be a place that we would stay again.
Stayed 2 nights in Jan 2024
Response from Lythai Morales / Reservations on Feb 1, 2024
Dear Maryellen, Thank you for taking the time to share your recent experience at Porto Playa. This is a small property located in the center of the city, it has 3 floors only and as mentioned in the listing does not have elevator. All penthouses are located on the top floor, with the private rooftop with jacuzzi and grill. We would offer a room change for your convenience if we were contacted during your stay. Hope you can give us a second chance and with a previous request, we can make sure to assign a room on the ground floor.

10/10 Excellent

Philip

Traveled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Both pools were very nice. The unit was very spacious and had a nice outdoor seating area where we could have meals and relax. The property location is also very central to restaurants and shops. The closest access to the beach unfortunately was washed out but other beach access was close by with plenty of sand. Overall, highly recommend this property!
Stayed 7 nights in Nov 2023
Response from Lythai Morales / Reservations on Jan 30, 2024
Thanks so much for sharing your feedback about your recent stay at Porto Playa. We’re glad to hear that the atmosphere and location exceeded your expectations. Thank you again and have a great day!

10/10 Excellent

Joshua

Liked: Cleanliness, property conditions & facilities
Nice place
Stayed 2 nights in Dec 2023
Response from Antonio on Jan 28, 2024
Thank you for sharing your experience! We hope to welcome you back for another relaxing stay soon!

10/10 Excellent

Daniela

Liked: Cleanliness, amenities, property conditions & facilities
Great location.
Stayed 8 nights in Jan 2024
Response from Lythai Morales / Reservations on Jan 22, 2024
Thank you for the nice score you have us. We truly hope you had a great time at Porto Playa, all the staff are focus in offering the best service and so experience.

10/10 Excellent

Trenton

Liked: Cleanliness, property conditions & facilities
Stayed 2 nights in Jan 2024
Response from Antonio on Jan 21, 2024
Thank you for your review! we hope to see you in the near future.

10/10 Excellent

Veronica

Traveled with group
Liked: Cleanliness, amenities, property conditions & facilities
This was a nice property . Pool was warm and we enjoyed our stay . Felt safe staying here . Very close walk the beach and shops . Clean and friendly staff . No concerns . Would stay here again .
Stayed 2 nights in Jan 2024
Response from Lythai Morales / Reservations Manager on Jan 21, 2024
First of all, thank you for taking the time to write this wonderful review. We are super glad you loved the food and the ambiance of our cafe.Our team put in a lot of effort to offer the best possible service at Porto Playa and kind words like yours put a smile on our faces.Thank you so much once again. We look forward to seeing you soon!

6/10 Okay

Natalie de

Response from Eduardo Gil on Jan 12, 2024
Natalie,Thank you for nice positive feedback. We are glad you had a great stay with us.We are looking forward to seeing you soon in a near future.Best,

10/10 Excellent

Justin Robert

Liked: Cleanliness, property conditions & facilities
Great stay for our family of 5 with kids!
Stayed 6 nights in Dec 2023
Response from Eduardo Gil on Jan 12, 2024
Justin,Thank you for nice positive feedback. We are glad you had a great stay with us.We are looking forward to seeing you soon in a near future.Best,

10/10 Excellent

shahida

Traveled with family
Liked: Cleanliness, amenities
Kids liked the pool, private terrace and Jacuzzi
Stayed 6 nights in Dec 2023
Response from Eduardo Gil on Jan 4, 2024
Shahida,Thank you for nice positive feedback. We are glad you and your family enjoyed your stay. We can't wait to welcoming you back soon!Best,

10/10 Excellent

seongi

Liked: Cleanliness, amenities, property conditions & facilities
Good
Stayed 2 nights in Dec 2023
Response from Eduardo Gil on Jan 1, 2024
Seongi,Thank you so much for your positive feedback.We are looking forward to seeing you soon in a near future.Best,

10/10 Excellent

Chloe

Traveled with family and small children, Traveled with partner, Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
This property is very close to busy 5th Ave but you wouldn't know it. It's a lush oasis in a busy neighborhood. We loved our unit. It had everything we needed to cook for ourselves when we wanted to. Its great with children. We were most often the only ones using the pool. I loved how many trees and greenery there was. It felt like we were nestled in nature. The staff was so accomodating. My parents also had a condo and asked to be on the ground floor to be nearer to our unit and they were quickly moved. Any small issues that arrose were dealt with efficiently. Our housekeeper Sarita was excellent and professional. We would not hesitate to recommend this condo hotel to anyone. Thank you for making our stay so enjoyable.
Stayed 7 nights in Dec 2023
Response from Antonio on Dec 18, 2023
Thank you for your glowing review! We're thrilled to hear that you had such a wonderful experience during your stay at our property. It's fantastic to know that you found our location to be a peaceful oasis despite being close to the bustling 5th Ave. We're delighted that you enjoyed the lush surroundings, the convenience of your unit, and the accommodating nature of our staff, especially Sarita. Your recommendation means a lot to us, and we can't wait to welcome you back for another enjoyable stay!

8/10 Good

Dayana

Traveled with family
Liked: Cleanliness, property conditions & facilities
Perfect location. Cancún Beaches are more blue but playa de Carmen beaches are not bad . You can visit Tulum , Cancun , Cozumel etc because it’s (playa de Carmen ) in the middle of everything. Staff was nice.
Stayed 7 nights in Dec 2023
Response from Antonio on Dec 13, 2023
Thank you for sharing your experience with us! We're delighted that you found our location to be perfect for your needs. Playa del Carmen's central position offers easy access to various attractions, allowing for exploration of nearby destinations like Tulum, Cancun, Cozumel, and more.We're glad to hear that you enjoyed your time at our property and that our staff contributed to making your stay pleasant. We hope to welcome you back soon for more adventures and discoveries in the heart of everything Playa del Carmen has to offer!

10/10 Excellent

Isidoro

Liked: Cleanliness, amenities, property conditions & facilities
This property is excellent, great location, walkable to the beach and shopping. Great views of the ocean from the El Taj condominium
Stayed 7 nights in Nov 2023
Response from Antonio on Dec 13, 2023
Thank you for taking the time to share your experience! We're happy to hear that you found our property excellent, especially appreciating its prime location and the convenience of being within walking distance to the beach and shopping areas. Your kind words mean a lot to us, and we hope to have the pleasure of hosting you again for another wonderful stay!

6/10 Okay

Brandon

Traveled with family
Liked: Cleanliness, property conditions & facilities
The staff at Porto Playa were fantastic! Very nice, friendly, and helpful. Spend a little extra for the suite with the private rooftop patio, it’s well worth it. The rooms were clean and comfortable. Pool was nice and never crowded. Amenities were sufficient. Coffee filters must be precious, because I asked the front desk for some and received 4. I didn’t bother asking for more, just used the poor man’s paper towel version. The location is great for shopping and nightlife… if that’s what you’re there for, as all are close. However, if you’re there hoping for a good night’s sleep… good luck! It is quite loud starting at around 10:00 and goes to 1-2:00 in the morning. As for the “beach” in “Beach Club”… it is nowhere to be seen from the resort. You had to walk a ways, 3 blocks or so, and even then it’s where they moore small fishing boats. Overall I would say it’s okay.
Stayed 6 nights in Nov 2023
Response from Lythai Morales / Reservations Manager on Nov 28, 2023
Dear Brandon,It was a pleasure hosting you and your family. I really appreciate you taking the time to share your feedback and being so open with us.I’m glad you felt our staff fantastic; they work very had to offer the best possible service.We also want to thank you for your feedback and criticisms. We’ve taken your thoughts to heart and we’re planning on making some internal changes based on your recommendations.We hope you’ll come and see us again soon!

10/10 Excellent

Mary

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Staff at this property are super nice, they go out of their way to help.
Stayed 5 nights in Nov 2023
Response from Lythai Morales / Reservations Manager on Nov 28, 2023
Dear Mary, Thank you for the opportunity to serve you. I also want to thank you for taking the time to share your review. We appreciate your trust. We’re grateful for your support, and we hope you’ll stop in and see us again soon!

10/10 Excellent

Vivian

Traveled with group
Liked: Cleanliness, property conditions & facilities
We luv that we have our own jacuzzi! The only thing is there’s no elevator
Stayed 4 nights in Nov 2023
Response from Antonio on Nov 13, 2023
Thank you for sharing your experience. We're thrilled you found our hotel convenient. We appreciate your valuable feedback and hope to welcome you back for an improved stay.

10/10 Excellent

Arlene

Liked: Cleanliness, property conditions & facilities
We loved our stay here ⭐️
Stayed 7 nights in Oct 2023
Response from Antonio on Nov 13, 2023
We appreciate your feedback!We hope we will be receiving you for your next visit!

10/10 Excellent

Cheney

Traveled with group
Liked: Cleanliness, amenities, property conditions & facilities
This is a stellar hotel. Clean, safe, beautifully designed. The pool and lounge area was amazing. The beds were very comfortable and the apartment had everything we could need. Only downside as is it in located in the touristy area you can hear club music overnight. Nothing a set of ear plugs cannot fix.
Stayed 2 nights in Oct 2023
Response from Lythai Morales / Reservations Manager on Oct 25, 2023
Thank you so much for taking the time to write such a wonderful review.We really appreciate it! We are super glad you loved the designed and the pool area of Porto Playa Condo hotel.Regarding the noise from night clubs, all the units have a white noise machine that can help light sleepers to minimize the noise, however, this is not a common issue. We look forward to hosting you again very soon! Have a great day! And thanks again for the review.

10/10 Excellent

Aida

Liked: Cleanliness, amenities, property conditions & facilities
Very helpful service. Clean, great location
Stayed 3 nights in Oct 2023
Response from Antonio on Oct 5, 2023
We appreciate your feedback!We are glad you had a great stay with us. It will be a pleasure to receive you on a near future.

10/10 Excellent

MARIA

Stayed 10 nights in Sep 2023
Response from Lythai Morales / Reservations Manager on Oct 25, 2023
Thanks for taking for your review. We are happy to know that you had a good experience while visiting our condohotel. Hope to host you again soon!

10/10 Excellent

darnesha

Traveled with partner
Liked: Cleanliness, property conditions & facilities
Serenely located in Playa del Carmen, right aroubd the corner from
Stayed 4 nights in Sep 2023
Response from Antonio on Oct 3, 2023
Thank you for your feedback!We will be happy to receive you in the near future

10/10 Excellent

greg

Traveled with group
Liked: Cleanliness, amenities, property conditions & facilities
Stay 8 nights. Was awesome!!!! FELIPE front desk very helpful..
Stayed 8 nights in Sep 2023
Response from Juan Flores on Sep 27, 2023
Greg, We are glad you had a pleasant stay with us. We would certainly keep improving our services to welcoming you back soon.Best,

10/10 Excellent

Omar C

Liked: Property conditions & facilities
It was nice and clean. Really close tonthe beach and restaurants
Stayed 4 nights in Sep 2023
Response from Juan Flores on Sep 16, 2023
Thank you for share your positive feedback regarding your stay at our condo. We're thrilled to know that you would definitely stay with us again! We appreciate your kind words and look forward to welcoming you back for another enjoyable stay in the future.

8/10 Good

Nacera

Traveled with partner
Liked: Cleanliness, amenities
Superb location, a couple of blocks from the beach. They also have a beach club where we can have food, beds and towels (free) on the beach. The amenities are beautiful. My only complain would be the parking: tiny and only about 10 cars fit which is not a lot for such a big residence. And then the condo we stayed in had a water leak somewhere that we signaled 3 times but they didn’t check it the whole time we were there causing the bathroom floor to be constantly wet and and our clothes smelling like humidity and not drying up. It’s more a maintenance issue for the owners of these condos since this is not a regular hotel. Other than that I would strongly recommend the building.
Stayed 3 nights in Aug 2023
Response from Antonio on Sep 4, 2023
Thank you for your feedback! We appreciate your recommendation and are sorry to hear about the parking and maintenance issues you encountered. Your comments are valuable, and we will use them to improve our services. We hope to welcome you back in the future for an even better experience.

10/10 Excellent

Alison

Traveled with partner
Liked: Cleanliness, property conditions & facilities
Close to restaurants and shopping.
Stayed 7 nights in Aug 2023
Response from Eduardo Gil on Aug 26, 2023
Alison,Thank you for your feedback. We are glad you have enjoyed your recent stay with us.We look forward to seeing you back again in the future.Best,

10/10 Excellent

Guido

Liked: Cleanliness, property conditions & facilities
Excellent hotel very happy with the service everyone was really nice hotel was very clean and location was perfect. I’ll stay there again!!!
Stayed 4 nights in Aug 2023
Response from Eduardo Gil on Aug 26, 2023
Guido,We are glad you had a pleasant stay with us. We would certainly keep improving our services to welcoming you back soon.Best,

10/10 Excellent

melanie

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
I was in the pool everyday and it was so perfect. Beach is a walking distance. I would say that there are no restaurants in the actual property but right across the street, u have an affilated restaurant and bar called El Gubernador(sp?) And Carlotta Bakery. Get the Gomiladas or order a Michelada its less than 5 usd. For all the health conscious people, carlotta has smoothies, pastries, and breakfast items. If u can, get the executive suite 3. Bedroom. It has a rooftop jacuzzi and grill area.
Stayed 5 nights in Aug 2023
Response from Lythai Morales / Reservations Manager on Aug 18, 2023
Thank you again for taking the time to share your experience with us. We’re grateful for your trust. It means so much when our best customers share their experiences.I’m glad we were able to meet your expectations!

10/10 Excellent

Christine

Liked: Cleanliness, amenities, property conditions & facilities
Close to all Playa Del Carmen hotspots and activities Friendly staff beautiful resort And close to the beach
Stayed 3 nights in Jul 2023
Response from Juan Flores on Jul 25, 2023
Thank you for taking the time to share your feedback with us. We are happy to hear that you enjoyed your stay and that our location, amenities, and staff all met your expectations.. We appreciate your kind words and hope to have the pleasure of welcoming you back in the future for another exceptional experience.

10/10 Excellent

Diana, riverside

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Loved the location. Close to beach and to entertainment area.
Stayed 4 nights in Jul 2023
Response from Lythai Morales / Reservations Manager on Jul 24, 2023
We’re happy you had a fantastic time with us!Thanks for your trust, we’re thankful for amazing customers like you.

8/10 Good

Antonio

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Quiet little place not too far from everything.
Stayed 6 nights in Jul 2023
Response from Lythai Morales / Reservations Manager on Jul 24, 2023
Thanks so much for sharing your experience with us. We want you to feel comfortable sharing good or bad news with us. I’m sorry that your visit wasn't a 5-star vacation, fell short of expectations.I’m pleased we were able to make things better and I hope we see you again soon.

10/10 Excellent

Kevin

Traveled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
My 6yo, 9yo, wife, and I stayed in a two bedroom, two bathroom suite on this property and it was everything we wanted. We were one block from 5th ave and one block from the beach--but on the quite side of everything. Honestly, could not have asked for a better location or property. The staff was amazing and genuinely seemed to enjoy my children. I would stay here again and again.
Stayed 4 nights in Jul 2023
Response from Eduardo Gil on Jul 22, 2023
Kevin,We are glad you and your family have enjoyed your stay with us. We will certainly continue working to make it even better for your future visit.Furthermore, we can't wait to welcoming you back.Best,

10/10 Excellent

JOANNIE SUAVENGCO, Los angeles

Traveled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
we loved our stay here@porto playa, Hotel staffs are amazing., Ms Monica, Ms Fernanda, the 24/7 security guards.. ( i just forgot their names ) the cleaning personnels, they all went above and beyond. Rooms are spacious, very nice and clean. location was perfect, as it was close to nearby establishments and party zone, very walkable, safe and secure. we stayed here july 9 to 14th 2023.,,definitely highly recommended.
Stayed 5 nights in Jul 2023
Response from Eduardo Gil on Jul 15, 2023
Joannie,Thank you for your positive feedback. We are really glad you enjoyed your stay with us.We are certainly looking forward to welcoming you back soon!Best,

6/10 Okay

Duane

Traveled with family
Liked: Cleanliness, property conditions & facilities
Very nice staff at front and concierge. One of the best features is access to the other hotel El Taj on the beach, with a great pool, nice open beach chairs with thatch umbrellas, and the food and drinks as you lounge there. Also the concierge office has pool toys, games, decks of cards, goggles, boogie boards...and even 2 bikes to take out for free as long as you like. Bummer that dishwasher was a catastrophe i side when we opened it, and no ability to have it repaired and also the pools started clear and clean, but midweek were cloudy and its odd as there should be pool maintenance to keep water clear. It was low season, so i hope they would do better to maintain it as only a few folks per day were in it. Overall a very nice place to stay with a very nice and helpful staff. Also excellent service with booking airport pickup ans airport return shuttle as well as 1 other shuttle trip to XPlore midweek that was far more affordable than taxis.
Stayed 8 nights in Jul 2023
Response from Lythai Morales / Reservations Manager on Jul 14, 2023
Thank you for the opportunity to host you and your family. I also want to thank you for taking the time to share your thoughtful review. We appreciate your trust.I’m glad you felt we offer great amenities, such as El Taj beach club and the concierge services. It’s something we’ve worked hard on, and we’re pleased our efforts resonated with you.I also want to thank you for your feedback and criticisms. We’ve taken your thoughts to heart and we’re planning on making some internal changes based on your recommendations.I appreciate your kind words and professional demeanor and look forward to seeing more of your work in the future.

10/10 Excellent

Sharon

Stayed 14 nights in Nov 2022
Response from Antonio on Aug 8, 2023
Thank you for your review! We appreciate your feedback.

10/10 Excellent

Victor

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 6 nights in Jun 2023
Response from Eduardo Gil on Jul 3, 2023
Victor,We are glad you had a great stay. We are looking forward to seeing you soon!Best,

10/10 Excellent

Shahid, Odessa

Liked: Cleanliness, amenities, property conditions & facilities
Great option. I asked for quiet room which they gave us. No issue at all. Beautiful rooms.
Stayed 2 nights in Jun 2023
Response from Juan Flores on Jun 23, 2023
Shahid, Thank you for taking the time to share your positive feedback, We are happy to know that you had a good experience while staying at Porto Playa, We hope to welcome you back soon for another exceptional stay.

10/10 Excellent

ARMANDINA

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Thank you staff at Porto Playa Condo for working with Expedia and making our vacation memorable after a bad initial start. The best relocation condo that Expedia could have choosen.
Stayed 10 nights in Jun 2023
Response from Antonio on Jun 15, 2023
Thank you for taking the time to share your feedback with us. We are happy to hear that our staff at Porto Playa Condo went above and beyond to make your vacation memorable, especially after a challenging start. We understand that a positive and seamless experience is crucial, and we're glad we were able to make it work for you. It's wonderful to know that we could provide you with a memorable and enjoyable stay. We appreciate your kind words and hope to have the pleasure of welcoming you back in the future for another exceptional experience.

10/10 Excellent

Maria

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Small charming place
Stayed 5 nights in Jun 2023
Response from Antonio on Jun 15, 2023
Thank you for taking your time to leave a review. We will be happy to receive you again!

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, room comfort
Lovely trip!
Perfect location, very safe. Walking distance to everything. Very friendly staff. Spacious unit, with everything you need. Lovely pool with the perfect temperature.
Stayed 3 nights in Jun 2023
Response from Antonio on Jun 15, 2023
Thank you for your wonderful review! We're thrilled to hear that our resort's location was perfect and safe, with everything within walking distance. Our friendly staff, spacious units with all the necessary amenities that added to your experience. We appreciate your feedback and hope to welcome you back for another enjoyable stay.

2/10 Terrible

Tomas

Stayed 1 night in Jun 2023
Response from Eduardo Gil on Jul 3, 2023
Tomas,We are glad you had a pleasant stay. We are looking forward to welcoming you back soon!Best,

10/10 Excellent

Joel

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Response from Antonio on Jun 5, 2023
Thank you for your review! we hope to see you in the near future.

10/10 Excellent

Citlalli

Liked: Cleanliness, property conditions & facilities
The condo is super comfortable, it had everything we needed and it’s just one block away from La Quinta Avenida. The staff is friendly and welcoming. I give this hotel 5 stars. We really enjoyed our stay at Porto Playa.
Stayed 1 night in May 2023
Response from Lythai Morales / Reservations Manager on May 22, 2023
We’re happy you had a fantastic time with us! Thanks for your trust, we’re thankful for amazing customers like you. We hope to see you again soon!

10/10 Excellent

Antonio De Jesus

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 6 nights in Apr 2023
Response from Lythai Morales / Reservations Manager on May 22, 2023
Thank you again for taking the time to share your experience with us. We’re grateful for your trust.