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Reviews of Ramada Plaza by Wyndham Rize

Ramada Plaza by Wyndham Rize
Engindere Mahallesi Sevgi Caddesi No 18, Rize, Rize

Reviews

9.0

Wonderful

Rating 10 - Excellent. 69 out of 120 reviews" "
Rating 8 - Good. 39 out of 120 reviews" "
Rating 6 - Okay. 8 out of 120 reviews" "
Rating 4 - Poor. 1 out of 120 reviews" "
Rating 2 - Terrible. 3 out of 120 reviews" "

9.4/10

Cleanliness

8.8/10

Staff & service

9.0/10

Amenities

9.2/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

KHALID

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The suite is large for a couple with two full equiped bathrooms. The reception staff are welcoming and prepared to serve the guest at best.
Stayed 4 nights in Apr 2024
Response from Yiğit Saral on Apr 21, 2024
Dear Khalid,Thank you for your comment. We are so glad to hear that you enjoyed your stay with us! We hope your next stay and just around the corner. Call us if there is anything we can help you with. Best Regards,

10/10 Excellent

Animal's

Traveled with group, Business traveler
Liked: Staff & service, amenities, property conditions & facilities
It was not our first stay so we returned for good service
Stayed 1 night in Mar 2024

10/10 Excellent

Saleh Al

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is really very good and excellent. The staff are good and the cleanliness is good. Thanks God, everything was perfect.
Stayed 3 nights in Dec 2023

8/10 Good

Yonca

Liked: Cleanliness, staff & service, property conditions & facilities
There were only a few rooms occupied in the hotel, AC heating was turned OFF for all guest rooms and they sent us a heater to the room, they did not tell us upon check in which should not be the case of course. Breakfast and service at breakfast were fine.
Stayed 2 nights in Nov 2023

10/10 Excellent

Ali

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
luxury Hotel
A wonderful hotel with sea views, excellent service, spacious and clean rooms, and a variety of breakfast items
Stayed 7 nights in Aug 2023
Response from Berke Berat Kayıkçı on Sep 5, 2023
Dear Guest, Thank you for your comments. We are so glad to hear that you enjoyed your stay with us! We hope your next stay and just around the corner. Call us if there is anything we can help you with. Best Regards,

10/10 Excellent

ABDELHASIB

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice spacious but no good dining
Stayed 7 nights in Aug 2023
Response from Berke Berat Kayıkçı on Aug 28, 2023
Dear Guest, Thank you for your comments. We are so glad to hear that you enjoyed your stay with us! We hope your next stay and just around the corner. Call us if there is anything we can help you with. Best Regards,

10/10 Excellent

Salman

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2023
Response from Berke Berat Kayıkçı on Aug 18, 2023
Dear Guest, Thank you for your comments. We are so glad to hear that you enjoyed your stay with us! We hope your next stay and just around the corner. Call us if there is anything we can help you with. Best Regards,

10/10 Excellent

Salman

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is excellent,, prices to be checked.. A little high
Stayed 1 night in Aug 2023
Response from Berke Berat Kayıkçı on Aug 16, 2023
Dear Guest, Thank you for your comments. We are so glad to hear that you enjoyed your stay with us! We hope your next stay and just around the corner. Call us if there is anything we can help you with. Best Regards,

8/10 Good

Mahmoud

Stayed 1 night in Jul 2023
Response from Berke Berat Kayıkçı on Aug 10, 2023
Dear Guest, Thank you for your comments. We are so glad to hear that you enjoyed your stay with us! We hope your next stay and just around the corner. Call us if there is anything we can help you with. Best Regards,

8/10 Good

khaled

Traveled with family and small children
Liked: Staff & service
The staff are friendly. the family room have no seating area !! Only beds in the room although the photo they put have sofa & table, so the kids had to sit on the floor to watch TV!! The hotel is huge ,but It is not a kids friendly as there is no playground or kids club. They don't clean the floor of the rooms at all. The breakfast is the same every day with below avarage quality compared to regular hotels,it should be much better to match a 5 star hotel.
Stayed 1 night in Jun 2023
Response from Berke Berat Kayıkçı on Jul 5, 2023
Dear Guest, Thank you for your comments. We are so glad to hear that you enjoyed your stay with us! We hope your next stay and just around the corner. Call us if there is anything we can help you with. Best Regards.

10/10 Excellent

Mufeed

Traveled with family
Cleanness
Stayed 2 nights in Jun 2023
Response from Berke Berat Kayıkçı on Jul 4, 2023
Dear Guest, Thank you for your comments. We are so glad to hear that you enjoyed your stay with us! We hope your next stay and just around the corner. Call us if there is anything we can help you with. Best Regards.

8/10 Good

khaled

Traveled with family
Liked: Staff & service
The staff are friendly. the family room have no seating area !! Only beds in the room although the photo they put have sofa & table, so the kids had to sit on the floor to watch TV!! It is not a kids friendly as there is no playground or kids club. They don't clean the floor of the rooms at all. The internet disconnect frequently
Stayed 6 nights in Jun 2023
Response from Berke Berat Kayıkçı on Jun 27, 2023
Dear Guest, Thank you for your comments. We are so glad to hear that you enjoyed your stay with us! We hope your next stay and just around the corner. Call us if there is anything we can help you with. Best Regards.

6/10 Okay

Fareed

Traveled with family
The receptionist
Stayed 1 night in Jun 2023
Response from Ramada Plaza Rize on Jun 17, 2023
Dear Guest, Thank you for your comments. We are so glad to hear that you enjoyed your stay with us! We hope your next stay and just around the corner. Call us if there is anything we can help you with. Best Regards.

8/10 Good

Fareed

Nice hotel
Stayed 2 nights in Jun 2023
Response from Ramada Plaza Rize on Jun 14, 2023
Dear Guest, Thank you for your comments. We are so glad to hear that you enjoyed your stay with us! We hope your next stay and just around the corner. Call us if there is anything we can help you with. Best Regards

10/10 Excellent

Ahmed

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2023
Response from Ramada Plaza Rize on Mar 29, 2023
Dear Guest, Thank you for your comments. We are so glad to hear that you enjoyed your stay with us! We hope your next stay and just around the corner. Call us if there is anything we can help you with. Best Regards

10/10 Excellent

Ahmed

Stayed 2 nights in Mar 2023
Response from Ramada Plaza Rize on Mar 29, 2023
Dear Guest, Thank you for your comments. We are so glad to hear that you enjoyed your stay with us! We hope your next stay and just around the corner. Call us if there is anything we can help you with. Best Regards

8/10 Good

fawaz

Stayed 1 night in Sep 2022
Response from Ramada Plaza By Wyndham Rize on Sep 8, 2022
Dear Guest, Thank you for your comments. We are so glad to hear that you enjoyed your stay with us! We hope your next stay and just around the corner. Call us if there is anything we can help you with. Best Regards

10/10 Excellent

Aasim

Traveled with family and small children
Liked: Staff & service, amenities, property conditions & facilities
يستحق 5 نجوم
Stayed 2 nights in Jul 2022
Response from Ramada Plaza By Wyndham Rize on Aug 27, 2022
Dear Guest, Thank you for your comments. We are so glad to hear that you enjoyed your stay with us! We hope your next stay and just around the corner. Call us if there is anything we can help you with. Best Regards

8/10 Good

ayman

Traveled with family
Liked: Amenities, property conditions & facilities
sofa bed not comfort ,it is just sofa
Stayed 4 nights in Aug 2022
Response from Ramada Plaza By Wyndham Rize on Aug 18, 2022
Dear Guest, Thank you for your comments. We are so glad to hear that you enjoyed your stay with us! We hope your next stay and just around the corner. Call us if there is anything we can help you with. Best Regards

10/10 Excellent

osama

Stayed 2 nights in Jul 2022
Response from Ramada Plaza Rize on Jul 29, 2022
Dear guest, Many thanks for choosing our hotel. Greetings.

10/10 Excellent

dia

Traveled with partner
Liked: Cleanliness, staff & service, amenities
Great
Stayed 1 night in Jun 2022
Response from Ramada Plaza Rize on Jul 2, 2022
Dear Guest, Thank you for your comments. We are so glad to hear that you enjoyed your stay with us! We hope your next stay and just around the corner. Call us if there is anything we can help you with. Best Regards

10/10 Excellent

hassan

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Everything about the hotel was great. The only issue is the sound barrier between the rooms. Very clean, friendly staff.
Stayed 5 nights in May 2022
Response from Ramada Plaza Rize on Jun 13, 2022
Dear Guest , We are so glad to hear that you enjoyed your stay with us! We hope your next stay and just around the corner. Call us if there is anything we can help you with. Best Regards.

6/10 Okay

Claude, Montreal

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed 3 nights. Huge hotel with only a few customers. Super clean. The room lacks coziness and you can hear your neighbours. The breakfast buffet is nothing exceptional. As a comparaison, we stayed 3 nights at the Park Dedeman in Trabzon after and the breakfast buffet was ten times better. We ate dinner once at the Italian restaurant. A big disappointment. Expensive and not good at all. A risotto al porcini (90tl) with regular mushrooms instead of porcini mushrooms. The osso bucco (150tl) was so hard my wife broke the knife. We complained but no one offered apologies, not even the supervisor wearing a nice suit who was standing behind us at the cash. He only wished us good night, in Turkish, On check out, no one asked if everything was ok. Very unprofessional and really not the standards for a Ramada hotel. We will not stay there again.
Stayed 3 nights in May 2022
Response from Ramada Plaza Rize on Jul 2, 2022
Dear Guest, Thank you for taking the time to tell us about your experience at Ramada Plaza by Wyndham Rize. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. Please rest assured that we are taking the appropriate measures to address the problem and prevent any future occurrences. Here at Ramada, we continuously strive to meet your needs and expectations. We appreciate the time you took to share your concerns, and it is our hope that you will give us the opportunity to better serve you in the future.

10/10 Excellent

Izhak

Stayed 1 night in May 2022
Response from Ramada Plaza By Wyndham Rize on May 20, 2022
Dear Guest , We are so glad to hear that you enjoyed your stay with us! We hope your next stay and just around the corner. Call us if there is anything we can help you with. Best Regards.

2/10 Terrible

ahmed

Stayed 1 night in May 2022

10/10 Excellent

Prof Gokhan

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very good hotel
The best hotel in Rize. Recomended.
Stayed 1 night in Nov 2021
Response from Mahym on Nov 20, 2021
Dear Guest, Thank you for your comments. We are so glad to hear that you enjoyed your stay with us! We hope your next stay and just around the corner. Call us if there is anything we can help you with. Best Regards

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice Hotel
Nice and clean hotel, friendly staff and spacious rooms. The only negative is that there is no sound isolation between rooms, but this is the situation in most hotels.
Stayed 2 nights in Oct 2021
Response from Hsyn on Oct 24, 2021
Hello Sir! Thanx so much for nice comments for us. We want see you again soon. Best Regards.

8/10 Good

Fatima

Traveled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Stayed 2 nights in Aug 2021
Response from Ramada Plaza Rize on Aug 10, 2021
Dear Guest , Thank you for your comments. We are so glad to hear that you enjoyed your stay with us! We hope your next stay and just around the corner. Call us if there is anything we can help you with. Best Regards.

10/10 Excellent

Abdolrahman

Stayed 1 night in Aug 2021
Response from Ramada Plaza Rize on Nov 12, 2021
Bizimle konakladığınız için teşekkür ederiz. Görüşleriniz bizim için önemlidir!

8/10 Good

Ahmed

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2021
Response from Ramada Plaza Rize on Aug 10, 2021
Dear Guest , Thank you for your comments. We are so glad to hear that you enjoyed your stay with us! We hope your next stay and just around the corner. Call us if there is anything we can help you with. Best Regards.

8/10 Good

Veysel

Liked: Cleanliness, property conditions & facilities, room comfort
Bellboy issues
It was a very clean hotel just understaffed maybe the only problem we could see was bell boy issues very late
Stayed 2 nights in Jul 2021
Response from Ramada Plaza Rize on Jul 30, 2021
Dear Guest, Thank you for your comments. We are so glad to hear that you enjoyed your stay with us! We hope your next stay and just around the corner. Call us if there is anything we can help you with. Best Regards

10/10 Excellent

Salah

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It's really a wonderful place every thing was a good
Stayed 2 nights in Jun 2021
Response from Ramada Plaza Rize on Jul 5, 2021
Dear Guest, Thank you for your comments. We are so glad to hear that you enjoyed your stay with us! We hope your next stay and just around the corner. Call us if there is anything we can help you with. Best Regards

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location and view. Very big and spacious, even for the basic room. Staff was excellent and very helpful, even with some of our more unusual requests. Only problem we’ve had was with the AC, which didn’t work all the time, but opening the window helped, as the weather outside was nice. Overall, had a very pleasant stay.
Stayed 1 night in Jun 2021
Response from . on Jun 30, 2021
Dear Guest, Thank you for your comments. We are so glad to hear that you enjoyed your stay with us! We hope your next stay and just around the corner. Call us if there is anything we can help you with. Best Regards

8/10 Good

Thu Hang

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2020
Response from . on Nov 12, 2020
Dear Guest, Thank you for your comments. We are so glad to hear that you enjoyed your stay with us! We hope your next stay and just around the corner. Call us if there is anything we can help you with. Best Regards

10/10 Excellent

Gabriel

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing Hotel in Rize
Clean, silence, quality stuff and staff. Simply perfect.
North-east view from Ramada room
Stayed 2 nights in Sep 2020
Response from . on Nov 12, 2020
Dear Guest, Thank you for your comments. We are so glad to hear that you enjoyed your stay with us! We hope your next stay and just around the corner. Call us if there is anything we can help you with. Best Regards

10/10 Excellent

Vioiu

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2020
Response from . on Nov 12, 2020
Dear Guest, Thank you for your comments. We are so glad to hear that you enjoyed your stay with us! We hope your next stay and just around the corner. Call us if there is anything we can help you with. Best Regards

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very approachable staff and very clean place. Breakfast was amazing
Stayed 1 night in Sep 2019
Response from Ramada Plaza Rize on Sep 9, 2019
Dear Guest, Thank you for taking the time to review your stay with us. I will share your comments with our team, who I am certain will be encouraged by your remarks. Here at Ramada, we continuously strive to exceed your expectations. Thank you again for sharing your experience, and we look forward to serving you in the future. Sincerely,

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities
This is a big investment and everything is fine but pillows are awful.
Stayed 1 night in Aug 2019
Response from Ramada Plaza Rize on Sep 5, 2019
Dear Guest, Thank you for taking the time to review your stay with us. I will share your comments with our team, who I am certain will be encouraged by your remarks. Here at Ramada, we continuously strive to exceed your expectations. Thank you again for sharing your experience, and we look forward to serving you in the future. Sincerely,

6/10 Okay

Verified traveler

Traveled with partner
Liked: Amenities, property conditions & facilities
Disliked: Staff & service
The big room and big hotel and the sea view and the young age of the hotel about a year and half are all positive points. A very Bad buffet breakfast and a very bad service in the restaurants and no english language. The light is turned off in the restaurant every morning at 10 am to signal that the breakfast is « finish » Unprofessional staff in the breakfast and the Italian restaurant
Stayed 2 nights in Aug 2019
Response from Ramada Plaza Rize on Aug 29, 2019
Dear Guest, Thank you for taking the time to review your stay with us. I will share your comments with our team, who I am certain will be encouraged by your remarks. Here at Ramada, we continuously strive to exceed your expectations. Thank you again for sharing your experience, and we look forward to serving you in the future. Sincerely,

6/10 Okay

Verified traveler

Liked: Cleanliness
Disliked: Staff & service
Stayed 2 nights in Aug 2019
Response from Ramada Plaza Rize on Aug 29, 2019
Bizimle konakladığınız için teşekkür ederiz. Görüşleriniz bizim için önemlidir!

8/10 Good

A.Alam, Los Angeles

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Cleanliness and hotel location. Rooms are spectacular with good amenities.
Stayed 1 night in Jul 2019
Response from Ramada Plaza Rize on Jul 20, 2019
Dear Guest, Thank you for sharing your comments. I will share your comments with our team, who I am certain will be encouraged by your remarks.We hope your next stay and just around the corner. Call us if there is anything we can help you with. Best Regards,

8/10 Good

Mohammad, Doha

Liked: Cleanliness, amenities, property conditions & facilities
I stayed 3 nights, refused to give me even one hour after 12 pm. Staff are not trained well and rude. Breakfast is not to the expected level.
Stayed 1 night in Jun 2019
Response from Ramada Plaza by Wyndham Rize on Jul 11, 2019
Dear Guest, Thank you for taking the time to review your stay with us. I will share your comments with our team, who I am certain will be encouraged by your remarks.After Check Out time,per hour will be extra charge as all hotels.By the way we're helping the guests for 1 hour as free. Here at Ramada, we continuously strive to exceed your expectations. Thank you again for sharing your experience, and we look forward to serving you in the future. Best Regards,

8/10 Good

AHEAD

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2019
Response from Ramada Plaza Rize on Jun 13, 2019
Değerli Misafirimiz, Öncelikle Ramada Plaza Rize'yi tercih etmiş olduğunuz için çok teşekkür eder, sizi ağırlamış olmaktan mutluluk duyduğumuzu belirtmek isteriz. Değerli yorumlarınızı ekip arkadaşlarımız ile paylaşıyor olacağız. Sizi her zaman ağırlayabilmek ümidi ile saygılarımızı sunar, gerçekleştireceğiniz ziyaretlerde, ekip arkadaşlarım ile beraber size yardımcı olmaktan büyük memnuniyet duyarız.

6/10 Okay

Paul

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Rize Ramada Plaza
The location of the hotel was not suitable for local excursions or tours by walking. The hotel was not able to offer a currency exchange service for steriling into Turkish lira.These were the only two negative aspects to my stay.
Stayed 6 nights in Feb 2019
Response from Ramada Plaza Rize on Mar 4, 2019
Dear guest, Thank you for taking the time to review your stay with us. I will share your comments with our team, who I am certain will be encouraged by your remarks. Here at Ramada, we continuously strive to exceed your expectations.The location of the hotel is near to seaside and far from just 5 km to city center. Also we're offer you a curreny exchange service for Euro and Dollar into Turkish Lira. Best Regards,

10/10 Excellent

Özgür Ozan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Overall
Everything was great. I'll choose Ramada again if I come back to Rize.
Stayed 3 nights in Jan 2019
Response from Ramada Plaza by Wyndham Rize on Jan 16, 2019
Dear Guest, Thank you for taking the time to review your stay with us. I will share your comments with our team, who I am certain will be encouraged by your remarks. Here at Ramada, we continuously strive to exceed your expectations. Thank you again for sharing your experience, and we look forward to serving you in the future. Sincerely,

8/10 Good

Verified traveler

Traveled with group
Liked: Cleanliness, property conditions & facilities
Location is nice Staff not helpful and no one take our laggage in check in Or out
Stayed 2 nights in Dec 2018
Response from Ramada Plaza Rize on Jan 4, 2019
Dear Guest, Thank you for taking the time to tell us about your experience at Ramada Plaza Rize. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. Your feedback is very important to us, and I am saddened to hear that about Bell Service.Here at Ramada, we continuously strive to meet your needs and expectations. We appreciate the time you took to share your concerns, and it is our hope that you will give us the opportunity to better serve you in the future. Best Regards,

8/10 Good

Zamil

Liked: Cleanliness, staff & service, room comfort
Ramada Plaza is a new and luxury hotel, friendly staff. everything in the hotel was nice, except the high tempreture in guest room because of the heating system, while the weather out side was still warm, we ask hotel staff to solve this problem, but they apologise and said that they can not do any thing, so we couldn't sleep well.
Stayed 1 night in Oct 2018
Response from Ramada Plaza Rize on Oct 26, 2018
Dear Guest, Thank you for taking the time to review your stay with us. I am very pleased to hear that our staff made your stay pleasant. We increase our service quality and getting better than older. We consider to your suggestions, Thanks for chose us ! Sincerely,

10/10 Excellent

Ahmad, Saudia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very good hotel good position comfortable But the Aircondition of the room isn’t running well
Stayed 1 night in Sep 2018
Response from Info on Sep 15, 2018
Dear guest, Firstly,many thanks for your staying.We increase our service quality and getting better than older. We consider to your suggestions Sincerely,

10/10 Excellent

MASOUD

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Luxury hotel
It was amazing stay
Stayed 2 nights in Jul 2018
Response from Reservation Office on Sep 25, 2018
Dear guest, Thank you for your review and for choosing our hotel.We're happy that you enjoyed your stay and We're looking forward to having you again as a guest in our hotel.

8/10 Good

Verified traveler

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
There is no way from the hotel to the sea, but the view from the room was fantastic.
Stayed 3 nights in Jul 2018
Response from Reservation Office on Sep 25, 2018
Dear guest Thank you for your review and for choosing our hotel.We're happy that you enjoyed your stay and We're looking forward to having you again as a guest in our hotel.