Roe Volciano Vacations from $1,171

I’ve been staying here for three years, this is my fourth. It’s not the same. The staff are not as friendly, helpful except the one younger lady with blond hair. She was so nice. I even had FIVE of my friends stay there and bragged about the service, I was embarrassed I had people spending thousands of dollars for sub par service. They usually have an amazing breakfast full of sliced fruit , delicious meats and veggies and egg. There was a bowl of sour smelling cut up apples, grapefruit and chopped up hot dogs for meat. The bacon was also under cooked. There was black mold in the bathroom corners of the tub. It’s not the same anyone i will not be returning. It was good the last three years, not this one. I hope they get it together.

Amazing rooftop bar and great restaurant Fantastic breakfast, Interesting location

Had a good experience staying at this hotel. The staff were great, breakfast was good and the room was comfortable. Only thing I would change is the pillows offered, they were quite uncomfortable. Other than that, it was pretty good.

Everything about this place is amazing! The huge room with beautiful views over the lake, the spotless bathroom with luxurious toiletries and plenty of towels and the wonderfully comfortable bed. Also, your breakfast was served every morning on your terrace which was the best way to start the day. Add to that the staff were all so polite but also kind, friendly and welcoming. They couldn’t do enough for you. We also used the private spa which was a treat and so relaxing. I cannot recommend this place highly enough, we loved it!!😃

The resort itself is absolutely beautiful and the view is amazing but you have a lot of extra add ons such as a fee to use the cups in your room also having a car is very useful transport is hard to come by. The staff is very friendly and helpful!